While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Medical Center
- Child Health Care Center
- Home Health Care Service
- Local Medical Service
- Medical Office
- Public Medical Center
Written by the company
Hälsa Hemma är vårdcentralen du alltid har med dig. Via Hälsa Hemma-appen får du snabbt kontakt med din läkare och sköterska när du eller dina barn behöver oss. Vi hjälper dig med allt en vårdcentral ska hjälpa till med, på plats hos oss, via digitala möten och hembesök när du behöver undersökas eller ta prover. Vi har avtal med Västra Götalandsregionen och Region Stockholm och sedan vi öppnade har vi gjort fler än 30 000 hembesök och du når oss smidigt via Hälsa Hemma-appen. Avgiften är densamma som hos andra vårdcentraler (max 300 kr) och frikort gäller. Som patient listar du dig enkelt via Hälsa Hemma-appen i mobilen, där du snabbt får kontakt med ditt team av läkare och sköterskor, via chat, telefon eller video. Behövs vidare undersökning eller ta prover, så bokar vi in ett hembesök - smidigt och tryggt för såväl unga, barnfamiljer som äldre. Ladda hem Hälsa Hemma-appen idag så får du snabbt kontakt med våra läkare och sköterskor. Vi har god bemanning och oftast korta väntetider: https://halsahemma.se/app/
Contact info
Ekenleden 15A, 428 36, Göteborg, Sweden
- 010-164 68 00
- epost@halsahemma.se
- halsahemma.se
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Quick and easy service, helpful staff and Doctors
The doctor was not able to prescribe…
The doctor was not able to prescribe the medication that he initially thought was good for my case. Resulting in a waste of time on both sides. I still
Had to pay the 200kr
Friendly and informative.
Staff was friendly, punctual and informative.
Fast working solution
All people that I was in contact with was super polite, they replied fast on my enquires and solution was given very quickly. Since I'm not used on this way of communication with a health institution, this was a new experience for me and a very positive one. Although I'm trying hard I can't find any negative remark. Good job have you done!
It was helpful!Come back again.
This is absolutely the best place to…
This is absolutely the best place to trust with your healthcare. Responsive and responsible. Professional but also personalised care. I had an operation done at the clinic and was treated quickly but with a high standard of care.
Quick response but no help.
Quick response but after this you usually sit in the waiting room for a few days while someone gives you grandmother's advice. The doctor only pops in when you get impatient. And then the answer usually still is not helpful.

Reply from Hälsa Hemma vårdcentral
Hälsa Hemma app made me feel that I…
Hälsa Hemma app made me feel that I could get timely help when I had health problems, as an immigrant with language barriers.
Bra service
Super fast and easy to renew the…
Super fast and easy to renew the precription! Very big help for us!
Terrible experience!
Terrible experience!! We requested a personal visit because we suspect an infectious disease and no one was willing to come. We have asked for it maybe five times and completely without interest. We spoke to a total of three different people and repeated everything again. It seems that they don't even read what we were writing.

Reply from Hälsa Hemma vårdcentral
Never register here if you want a real…
Never register here if you want a real doctor. This center only plays on him. They establish the diagnosis through photographs. If you ask for a personal meeting, no one will come. The communication with the nurse lasted over 8 hours and was completely useless. Doctor wrote just one message and she didn't speak even English. The result is that I am transferring to another center. Never again Hälsa Hemma.

Reply from Hälsa Hemma vårdcentral
Super bra 👍🏽
Very helpful and competent doctor and…
Very helpful and competent doctor and nurses. after chatting at the app about my symptoms, a nurse visited me to take blood sample, she also asked me if I would like to have flue vaccine I said yes so I got flu vaccine home. it is so convenient. The Doctor also did follow up check after giving me the prescription to see the medicine effect. She is very responsible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







