Hälsa Hemma vårdcentral Reviews 1,072

TrustScore 4.5 out of 5

4.5

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Company details

  1. Medical Center
  2. Child Health Care Center
  3. Home Health Care Service
  4. Local Medical Service
  5. Medical Office
  6. Public Medical Center

Written by the company

Hälsa Hemma är vårdcentralen du alltid har med dig. Via Hälsa Hemma-appen får du snabbt kontakt med din läkare och sköterska när du eller dina barn behöver oss. Vi hjälper dig med allt en vårdcentral ska hjälpa till med, på plats hos oss, via digitala möten och hembesök när du behöver undersökas eller ta prover. Vi har avtal med Västra Götalandsregionen och Region Stockholm och sedan vi öppnade har vi gjort fler än 30 000 hembesök och du når oss smidigt via Hälsa Hemma-appen. Avgiften är densamma som hos andra vårdcentraler (max 300 kr) och frikort gäller. Som patient listar du dig enkelt via Hälsa Hemma-appen i mobilen, där du snabbt får kontakt med ditt team av läkare och sköterskor, via chat, telefon eller video. Behövs vidare undersökning eller ta prover, så bokar vi in ett hembesök - smidigt och tryggt för såväl unga, barnfamiljer som äldre. Ladda hem Hälsa Hemma-appen idag så får du snabbt kontakt med våra läkare och sköterskor. Vi har god bemanning och oftast korta väntetider: https://halsahemma.se/app/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast working solution

All people that I was in contact with was super polite, they replied fast on my enquires and solution was given very quickly. Since I'm not used on this way of communication with a health institution, this was a new experience for me and a very positive one. Although I'm trying hard I can't find any negative remark. Good job have you done!

September 2, 2025
Unprompted review
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Rated 5 out of 5 stars

This is absolutely the best place to…

This is absolutely the best place to trust with your healthcare. Responsive and responsible. Professional but also personalised care. I had an operation done at the clinic and was treated quickly but with a high standard of care.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Quick response but no help.

Quick response but after this you usually sit in the waiting room for a few days while someone gives you grandmother's advice. The doctor only pops in when you get impatient. And then the answer usually still is not helpful.

June 28, 2024
Unprompted review
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Reply from Hälsa Hemma vårdcentral

I am sorry to hear that you are not satisfied. Please note that due to the Swedish law, we cannot comment on anything related to specific medical situations in public, or even comment on whether or not you have been a patient with us. It is therefore impossible to comment publicly on your particular case.

Most people are very satisfied with Hälsa Hemma. Sometimes people are disappointed or unhappy because they could not get a specific medicine or a treatment that they wanted. At Hälsa Hemma we need to follow the laws and regulations specified for the primary health care. This includes the prescription of medicines and other treatments. Also, we need to prioritize the most urgent cases first. It is also important to note that all our health professionals work closely with our doctors at all times, to ensure high quality care.

You do not need to wait in the app when you have started a case with us. You will get notified whenever there is something new in your case.

At Hälsa Hemma we always want to improve. That's why we want to get feedback. To make a complaint, you need to fill out the form on our website: https://halsahemma.se/klagomal/.

You will then receive feedback on your experience. We wish you all the best 🌸

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Rated 1 out of 5 stars

Terrible experience!

Terrible experience!! We requested a personal visit because we suspect an infectious disease and no one was willing to come. We have asked for it maybe five times and completely without interest. We spoke to a total of three different people and repeated everything again. It seems that they don't even read what we were writing.

August 7, 2023
Unprompted review
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Reply from Hälsa Hemma vårdcentral

We are sorry that you are not satisfied. At Hälsa Hemma we have dedicated nurses and doctors who do their utmost to ensure that our patients receive safe and secure care. As part of this, we sometimes have to say no to treatments or examinations that goes against the guidelines of the region and Socialstyrelsen/the authorities.

During the summer vacations, we also had longer waiting times than usual.

We welcome feedback from our patients. You can write your complaints here: https://halsahemma.se/klagomal/
Then we will get in touch with you. 🌸

Rated 1 out of 5 stars

Never register here if you want a real…

Never register here if you want a real doctor. This center only plays on him. They establish the diagnosis through photographs. If you ask for a personal meeting, no one will come. The communication with the nurse lasted over 8 hours and was completely useless. Doctor wrote just one message and she didn't speak even English. The result is that I am transferring to another center. Never again Hälsa Hemma.

August 7, 2023
Unprompted review
Hälsa Hemma vårdcentral logo

Reply from Hälsa Hemma vårdcentral

We are sorry that you are not satisfied. At Hälsa Hemma we have dedicated nurses and doctors who do their utmost to ensure that our patients receive safe and secure care. As part of this, we sometimes have to say no to treatments or examinations that goes against the guidelines of the region and Socialstyrelsen/the authorities.

During the summer vacations, we also had longer waiting times than usual. Our ordinary employees do speak English.

We welcome feedback from our patients. You can write your complaints here: https://halsahemma.se/klagomal/
Then we will get in touch with you. 🌸

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Rated 5 out of 5 stars

Very helpful and competent doctor and…

Very helpful and competent doctor and nurses. after chatting at the app about my symptoms, a nurse visited me to take blood sample, she also asked me if I would like to have flue vaccine I said yes so I got flu vaccine home. it is so convenient. The Doctor also did follow up check after giving me the prescription to see the medicine effect. She is very responsible.

January 18, 2023
Unprompted review
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