Hamiltonbeach Reviews 

110
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers truly appreciate the wide selection of modern kitchen appliances, praising their gorgeous designs, wonderful color choices, and fantastic everyday cooking performance. Many consumers happily share that items like air fryers and coffee makers cook meals evenly and make daily kitchen routines wonderfully convenient. Some reviewers were not happy with product durability, noting that several electronic devices unexpectedly stopped working or broke down completely shortly after initial purchase. A few other people also felt that certain physical controls, locking buttons, or water tanks were rather stiff and slightly fiddly to operate during regular use.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting premium designs and affordable... See more

Quality

Consumers find quality to be positive, often highlighting premium builds and great value. Reviewers note that... See more

User experience

Clients share positive opinions on user experience, highlighting the remarkable digital screen with many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered a retro microwave Hamilton Beach. It looks fantastic and fits my kitchen perfectly. It arrived next day after order which was great. Registration for warranty was easy to complete with good c... See more

Company replied

Rated 4 out of 5 stars

I have purchased a steam generator, it arrived today but haven't used it yet. On inspection there are no marks for max or minimum fill. The water tank was quite stiff to get out. The locking buttons a... See more

Company replied

Rated 5 out of 5 stars

Great experience from finding the product, ordering and delivery. My replacement kettle arrived within 24 hours of placing my order. It looks fabulous and is great quality. I also bought a toasted... See more

Company replied

Rated 5 out of 5 stars

After my expensive double drawer Air fryer failed, one sensor stopped working on 1 drawer the whole thing stopped working. I went out looking for replacement and came across Hamilton Beach HB4001 Ai... See more


Company details

  1. Countertop Store

Written by the company

Hamilton Beach designs, markets, and distributes a multitude of small electric household appliances. We’re committed to helping make your day a little easier, more creative, and flavourful through the style and function in all our small electric appliances.


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(110)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Happy

It was easy to order and arrived in timely manor. I have used it once so far and it’s been great.

January 12, 2026
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Reply from Hamiltonbeach

We’re delighted to hear you’re pleased with the quality.

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Rated 5 out of 5 stars

Happy customer.

Initially we purchased a good airfryer that was perfect for our needs but unfortunately the non stick on the tray didn't react well to my husband using a brillo pad on it, surprise! I ordered two replacements which were delivered promptly and I was kept informed of delivery details. Thankyou👍

December 30, 2025
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 4 out of 5 stars

Nice product

Nice product

January 1, 2026
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

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Rated 5 out of 5 stars

First time I have used an iron of this…

First time I have used an iron of this type. And to be honest. I won't be going back to any other type of iron. Absolutely amazing steam, my clothes are crease free.

December 24, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Have just Purchased the Hamilton Beach …

Have just Purchased the Hamilton Beach XXL Dual Stack 11l 2 Draw Air Fryer.
Am impressed with the design and the functionality of this Air Fryer and its space saving double stack design. Also the sale price of the item in Store.

December 27, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 3 out of 5 stars

Love the airfryer, warranty activation not so much

Love the airfryer, not noisy at all, I find adjusting time and temp a bit fiddly. There was a discrepancy in the dimensions so I expected it to be bigger. The pictures show different sizes to the written description. I bought direct from the company so found it very odd that I had to send proof of purchase to activate the warranty. I was required to send the invoice that I never received via email, so that was a bit stressful. Not sure I would purchase from you again for this reason

December 15, 2025
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Reply from Hamiltonbeach

We’re really pleased to hear that you’re enjoying the airfryer and that you find it quiet in use. At the same time, we’re sorry to learn about the frustrations you experienced with the controls, the discrepancy in the product dimensions, and the warranty activation process. We understand how confusing and stressful that must have been, especially when purchasing directly from us.

Your comments regarding the product images, written descriptions, and the requirement for proof of purchase have been noted and will be passed on to the relevant teams so we can review and improve these areas. We regret that this experience has affected your confidence in purchasing from us again.

Thank you again for your honest feedback — it’s invaluable in helping us improve.

Rated 4 out of 5 stars

I have purchased a steam generator

I have purchased a steam generator, it arrived today but haven't used it yet. On inspection there are no marks for max or minimum fill. The water tank was quite stiff to get out. The locking buttons are difficult to use. Have to get distilled water as I live in a very hard water area. Also have to figure a way to get proof of purchase as it was an online purchase.

December 18, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

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Rated 5 out of 5 stars

Efficient

Simple and easy

November 22, 2025
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 1 out of 5 stars

We bought this kettle from Amazon 3…

We bought this kettle from Amazon 3 week’s ago.. and after the 2 half weeks it decided not to work anymore.. we changed fuse but still nothing… we r still trying to get this sorted after another 3 weeks but still we r having trouble contacting someone.. you r saying contact Amazon and amazon r saying contact the company.. no 1 is taking responsibility.. not happy at all.. the kettle wasn’t that cheap at 40 pound

November 3, 2025
Unprompted review
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Reply from Hamiltonbeach

I’m really sorry to hear about the trouble you’ve had with your kettle — that’s definitely not the experience we want for our customers. Thank you for letting us know.

To help get this resolved quickly, could you please send us your order number and, if possible, a photo or short video showing the issue? Once we have that, we can step in directly and arrange either a replacement or a refund for you.

I understand how frustrating it is to be passed back and forth, and we appreciate your patience. We’ll make sure this is sorted for you as soon as possible.

Rated 5 out of 5 stars

Ordered toaster and kettle.

Ordering was straight forward and goods delivered quickly. I have to say though that the toast does not brown evenly on both sides. Kettle heats well and pours smoothly.

November 12, 2025
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Reply from Hamiltonbeach

Thank you for your feedback! We’re glad to hear that ordering was easy and your items arrived quickly, and that you’re happy with how the kettle performs.

I’m sorry to hear the toaster isn’t browning evenly — that shouldn’t be happening. If you’d like, we can help troubleshoot the issue or arrange a replacement. Just send us your order number and we’ll be happy to assist.

Rated 5 out of 5 stars

Mighty Mini - a great little slow cooker

I am really enjoying using the Hamilton Beach mighty Mini 1.8L slow cooker. It’s so easy to use and makes delicious meals/soups. I’m so glad this revised version has the ‘on’ light - that clinched the deal for me. The outer casing can get a bit hot on high setting, but the cooker heats up nice and quickly. What I love most is coming home on a cold or grim day to the cosy smell of home cooking! Plenty for 2-3 people.

November 11, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you so much for sharing your experience with the Hamilton Beach Mighty Mini 1.8L slow cooker! We’re delighted to hear how much you’re enjoying it — especially that the updated design with the ‘on’ light made a difference for you.

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Rated 5 out of 5 stars

Cheap and cheerful and it works

After my expensive double drawer Air fryer failed, one sensor stopped working on 1 drawer the whole thing stopped working. I went out looking for replacement and came across Hamilton Beach HB4001 Air fryer
It's very basic so I bought one to try out
First thing I cooked were frozen chips and I was well impressed with the results. I have since cooked chicken, sausages, pasties, sausage rolls all turned out with excellent results. i was very impressed with the results I got a second HB4001 Air fryer the two of them only takes up a little more space than the double drawer fryer

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and disappointing customer service

I ordered a £330 Hamilton Beach mixer grinder, and within just two weeks, the small jar’s plastic broke. I contacted customer care, but they said it’s not covered under warranty. Ridiculous! The product is overpriced, and the plastic jar lid quality is very cheap.

I also tried to order a replacement lid for £4.99, but the delivery charge was £6.60 — that’s absurd and feels like they’re ripping off customers. Overall, very disappointed with both the product quality and the service.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

We spotted one of your lovely…

We spotted one of your lovely microwaves at Barton Grange. It really caught our eye because its mint green and we loved the shape of it. It's something different to the usual run of the mill.

October 8, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

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Rated 5 out of 5 stars

Just purchased a Hamilton Beach Stealth…

Just purchased a Hamilton Beach Stealth Collection textured kettle from Boundary Mill outlet in Rotherham, very pleased with the price,look and performance so far, 2 year warranty also. lovely!

October 8, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 4 out of 5 stars

Ordered a retro microwave Hamilton…

Ordered a retro microwave Hamilton Beach. It looks fantastic and fits my kitchen perfectly. It arrived next day after order which was great. Registration for warranty was easy to complete with good customer care and service to let me know it was completed.
Microwave works great but with a very retro noisy sound which was a surprise!!

September 9, 2025
Unprompted review
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Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

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