Hampergifts.co.uk  Reviews 

1,192
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight how easy it is to place an order online from anywhere in the world and send wonderful surprises to loved ones. Customers are particularly pleased with the excellent quality of the items and the lovely presentation boxes that always delight recipients. Consumers also appreciate the prompt delivery service, mentioning that shipments usually arrive right on time with helpful communication throughout the process. However, some customers also noted that the delivery did not always arrive on the exact requested date. A few reviewers were disappointed with the amount of content inside the packages, feeling the contents were a bit sparse.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items inside are well-presented and... See more

Delivery service

People report positive experiences with delivery_service, noting that items arrive promptly and as promised.... See more

Order

Reviewers mention positive feedback about order, highlighting that the website is user-friendly and... See more

Quality

Consumers find quality to be positive, highlighting excellent produce, beautiful presentation, and tasty food... See more

Service

Customers consistently note positive experiences with service, describing the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

The quality of the items in the hamper were thoroughly enjoyed by the recipient plus you kept in touch regularly letting me know when the hamper would arrive Ease of ordering on line (I live in Cana... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,192)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

Great value for what was in the hamper
I changed delivery details at the last minute and the delivery was fulfilled as requested
My dad loved the treats

May 7, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback on the Muffin Hamper! We hope to see you again soon :)

Rated 5 out of 5 stars

Great Hampers

Mum loved her hamper, which arrived exactly when expected with great communication leading up to delivery.

April 28, 2026
Rated 5 out of 5 stars

Birthday Gift 👍

A great company, birthday gift for my brother in law, he loved it. Delivered on time, product and hamper was beautiful thanks Tracy 😊

April 2, 2026
Rated 5 out of 5 stars

Fantastic products

Fantastic products, great quality!

April 22, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear David
Thank you for your feedback on the Choc Lovers Hamper! We are delighted to hear it went down well!
We hope to see you again soon :)
Hampergifts Team

Rated 5 out of 5 stars

Delivered on time and was exaxtly what…

Delivered on time and was exaxtly what has been advertised online. Thanks for the great service!

April 21, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Vanessa
Thank you for your feedback on the Best of British food hamper, we are delighted to hear it went down well!
We hope to see you again soon :)
Hampergifts Team

Rated 5 out of 5 stars

Awesome

Awesome treats
Beautiful package
Bought as a gift and the recipient was ecstatic

April 23, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you so much for your lovely feedback on the Cookies & Cake Tower!

Rated 5 out of 5 stars

The recipient of the hamper that I…

The recipient of the hamper that I ordered, my daughter, was happy with the contents, which her family enjoyed.I was happy that it was delivered promptly and safely.As it was impossible for me to deliver it, this service was much appreciated.

April 22, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback, we hope to see you again soon!

Rated 5 out of 5 stars

Exactly as advertised!

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave over variety and quality of the boxes contents. Perfect for a convalescent. The price was good, the no delivery charge in mainland UK a very generous bonus. Keep up the good work... I'll be back!

April 24, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback on the Cookies & Cake tower! We hope to see you again soon :)

Rated 5 out of 5 stars

On Time, Good Condition

Hamper was delivered on time and in good condition, though the selected delivery date was ignored and it was delivered a couple of days early. Luckily the recipient happened to be in!

April 24, 2026
Rated 5 out of 5 stars

Lovely gift and great service

Very happy with the service and product. The delivery of my gift was excellent, arrived on the correct day and was just as advertised on the website. Great communication from this company too. Would definitely recommend and I will be using again.

April 22, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you so much for your feedback on the British Tower! We hope to see you again soon

Rated 5 out of 5 stars

delivery great

delivery great, hamper loved thank you

April 21, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback on the Choc Lovers Hamper!

Rated 2 out of 5 stars

My fiance received her basket and her…

My fiance received her basket and her first words were the only thing good were the baskets - chocolate old and tasteless and I am very disappointed with her feedback and won’t be buying here again - had such high hopes but very disappointed - nothing handmade

April 23, 2026
Unprompted review
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Bret
Thank you for taking the time to leave your valuable feedback, it is very much appreciated.
We are very sorry to hear you were not happy with your order. A member of our customer services team will be in touch with you shortly in order to resolve this issue to your satisfaction.
In the meantime we have passed your comments onto our purchasing department for review. Thank you
Hampergifts Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look