Hampergifts.co.uk  Reviews 

1,192
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight how easy it is to place an order online from anywhere in the world and send wonderful surprises to loved ones. Customers are particularly pleased with the excellent quality of the items and the lovely presentation boxes that always delight recipients. Consumers also appreciate the prompt delivery service, mentioning that shipments usually arrive right on time with helpful communication throughout the process. However, some customers also noted that the delivery did not always arrive on the exact requested date. A few reviewers were disappointed with the amount of content inside the packages, feeling the contents were a bit sparse.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items inside are well-presented and... See more

Delivery service

People report positive experiences with delivery_service, noting that items arrive promptly and as promised.... See more

Order

Reviewers mention positive feedback about order, highlighting that the website is user-friendly and... See more

Quality

Consumers find quality to be positive, highlighting excellent produce, beautiful presentation, and tasty food... See more

Service

Customers consistently note positive experiences with service, describing the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

The quality of the items in the hamper were thoroughly enjoyed by the recipient plus you kept in touch regularly letting me know when the hamper would arrive Ease of ordering on line (I live in Cana... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,192)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great hamper

Ordering was easy
Hamper tower delivered earlier than requested date
Recipients were really pleased with what they received
Great service, thank you

December 12, 2025
Rated 5 out of 5 stars

Honest and reliable

I was very nervous ordering from overseas but they delivered on time and exactly when asked. Our daughter was delighted with the gift and it made her birthday! Very impressed

November 14, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Steven, thank you very much for your feedback!

Rated 5 out of 5 stars

Reliable, Thoughtful, and Always a Joy

Sending surprise parcels from Australia to my friend overseas has become a little tradition-and this company never lets me down. Every delivery lands right on schedule, exactly as I requested, and the contents are always spot on. It’s such a lovely way to stay connected, and my friend is always delighted by the thoughtful surprises.
Thank you for making it so easy to share joy across the miles. If only the exchange rate were a bit kinder-but even so, it’s worth every cent for the smiles you help deliver.

November 13, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Tina, thank you so much for your lovely review, we are delighted to hear your are happy with our hampers & the service! We hope to see you again soon :)

Rated 5 out of 5 stars

Great service

Great service, hamper arrived earlier than asked for so even better. Have used this company on many occasions to send gifts to family from NZ and it is so easy to navigate the website.

November 7, 2025
Rated 4 out of 5 stars

Overall good but would be better if we…

Overall good but would be better if we can customize the hamper and choose what to include item by item. One problem is : the delivery followed immediately after pricessing and the selected date was ignored, leading to failed first attempt. This can be a problem if choosing a date not in the immediate future

November 7, 2025
Rated 5 out of 5 stars

South Africa and ordered a…

I live in South Africa and ordered a special birthday gift to be delivered on my daughter's birthday, the 7th of November. She lives in the UK. The gift was amazing beautifully presented and she absolutely loved it. Special thanks to all the staff involved, but a special thanks to Alex who went the extra mile for me, and to make sure that her gift was delivered on time.

November 6, 2025
Rated 5 out of 5 stars

Would highly recommend!

We recently tried 3 hampers from HamperGifts and were genuinely impressed by the entire experience. The presentation of these hampers were beautifully designed—every item arranged with care and the hamper wrapped with attention to detail. The quality of the food and drink inside stood out, each product chosen with real thought. And there were some very tasty items in there!! What also caught our eye was the way the package was shipped: the message on the outside added a lovely personal touch, and the package was packed securely for protection—everything arrived in perfect condition. For a gift that feels premium and well-considered, HamperGifts definitely delivers.

October 23, 2025
Unprompted review
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Kayleigh, thank you so much for your wonderful feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Great gift

Great gift, has the wow factor. Reliable delivery

September 8, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Great Service

Easy to use web site, very helpful staff on phoning. Very happy recipients. A nice experience.

September 11, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you so much for your feedback :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look