Ok,, thanks to you Richard first, Also, Lucy, Megan, Michelle, with whom I always speak to you first, Richard, Also, thank you Charlotte very much, And also Lauren in the payments department, t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chris Byrne was excellent in handling my claim, he always had time to talk through each step and explain the process to me. Hampson Hughes have handled a number of my claims recently and in the past a... See more
My case was handled by Christopher Byrne and I am very happy with the service and payout. My case was handled professionally, with quick responses and constant updates at every stage of my case. Would... See more
Hampson Hughes dealt with my work related claim, regarding noise levels in the workplace , in which eventually led to a hearing defect, having agreed for Hampson Hughes to act on my behalf, from day o... See more
Company replied
Company details
Information provided by various external sources
We are leading Personal Injury Solicitors. Specialising in No Win No Fee Compensation in Holiday, Car Accident, Accidents at Work, medical and cosmetic negligence, serious & catastrophic injury claims. We have won over £65 million in compensation for our clients since January 2015.
Contact info
First Floor, L2 8TD, Liverpool, United Kingdom
- 0800 880 7307
- info@hampsonhughes.com
- hampsonhughes.com
3.9
Great
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Used this company twice now and had a…
Used this company twice now and had a result both times can’t fault them and Gary who helped me out during my time was great
November 12, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Will,
Thank-you for leaving us such a positive review.
It's great to hear that on both occasions we were able to provide you with the result that you were happy with. We'll ensure your positive words are passed onto Gary.
Thanks,
Nick
Advertisement
Reply from Hampson Hughes Solicitors
Hi Sapna & Gurinder,
Thank-you for taking the time to leave us a fantastic review.
We're very happy to hear that we provided you with an excellent service.
Thanks,
Nick
Hampton Hughes is an excellent service
Hampton Hughes is an excellent service. Gary my solicitor always kept me informed of the process and he gave me the confidence to keep with my claim and see it through to the end. I highly recommend Hampton Hughes
September 29, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Libby,
Thank-you very much for such a positive review and rating us so highly.
It's fantastic to know that Gary was so helpful to you throughout your case, we'll ensure that he receives your kind words.
Thanks,
Nick
Very good service.
August 29, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Marieta,
Thank-you for rating us so highly and for your positive words about your experience.
If you ever need our services again, please don't hesitate to reach out.
Regards,
Nick
Recommendation fee
They promised a recommendation fee. When my case was finished they refused to pay it
July 31, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Anthony,
We understand that you discussed this with your file handler, we're sorry that you were unhappy with the outcome of this discussion. If you wish to talk about this further, please contact out compliance team at compliance@hampsonhughes.com
Thanks,
Nick
Advertisement
Hampson Hughes provided me with the…
Hampson Hughes provided me with the confidence to take the claim forward. They were extremely helpful and honest. The most satisfying part of the service was the numerous updates and calls/emails I received. Should the need arise I will most definitely use them in the future.
July 30, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Kim,
Thanks for leaving us such a detailed positive review. It's great for us to see that you were happy with the level of service that we have provided to you.
I'll ensure that your kind words are passed over to the people who looked after your case.
Kind Regards,
Nick
Very good service
Kept me informed on progress on a regular basis in a long and drawn out affair. Very good
July 30, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi David,
Thank-you for your really positive review of Hampson Hughes Solicitors, it's really encouraging to know that you were happy with your overall experience with us and our staff were really helpful during the process.
If you ever need our help in the future, we're always here to help :)
Thanks,
Nick
Very pleased with service
July 29, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Pauline,
Thank-you for rating us so highly and for your positive words about your experience.
If you ever need our services again, please don't hesitate to reach out.
Regards,
Nick
Very helpful and supportive
July 29, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Mary,
Thank-you for rating us so highly and for your positive words about your experience.
If you ever need our services again, please don't hesitate to reach out.
Regards,
Nick
Advertisement
Very good company and nice people.
July 29, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Omar,
Thank-you for rating us so highly, we're very happy about your kind words about Hampson Hughes Solicitors and it's staff.
If you ever need our services again, please don't hesitate to reach out.
Regards,
Nick
Good if not over the top communication…
Good if not over the top communication but got a good result
July 29, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Matthew,
Thanks for taking the time to leave us a positive review. We're very happy that you got the result you were happy with.
Thanks for using Hampson Hughes Solicitors.
Kind Regards,
Nick
Excellent customer service
Excellent customer service
Danielle gave peace of mind from start to finish
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi William,
Thank you so much for your positive comments about Hampson Hughes Solicitors! We'll ensure that we pass your kind words over to Danielle.
If you ever need anything else from us, please feel free to give us a call.
Thanks,
Nick
Good
Very helpful and quick to respond to calls, l would surely referred anyone who needs help to you , l was very satisfied with the service throughout my claim
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Ellen,
Thank-you for rating us so highly, we're very happy that you had a great experience from Hampson Hughes Solicitors and it's great that you were satisfied with the service throughout your claim.
If you ever need our services again, please don't hesitate to reach out.
Regards,
Nick
Advertisement
Really good experience.
Really good experience.
Fast dealing with cases.
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Mohammed,
Thanks for taking the time to leave us a positive review.
As a firm that are always striving to improve, it would be really helpful to know what small thing we could have done better, that would have got this up to 5*
Thanks for using Hampson Hughes Solicitors.
Kind Regards,
Nick
Thoroughly professional from start to…
Thoroughly professional from start to finish...totally satisfied with the outcome...
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Philip,
Thanks for taking the time to leave us such a fantastic review, it's great to hear that Hampson Hughes Solicitors provided a great experience, and that you were happy with the outcome.
Thanks for using Hampson Hughes, if you need us in the future we'll be happy to help.
Thanks,
Nick
Excellent service and professional…
Excellent service and professional standards. Kept up to date with information as deemed necessary. Highly recommended.
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi John,
Thankyou for leaving us such a positive 5* review. It's great to know that you were happy with the service that was provided and that you would be confident to recommend us :)
We're always happy to help if yourself or a friend/family member needs us in the future.
Thanks,
Nick
Amazing great service can’t fault amd…
Amazing great service can’t fault amd was very professional
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Jordan,
Thanks for taking the time to leave us such a great review. We're thrilled that you were happy with the service that Hampson Hughes Solicitors provided to you.
Please don't hesitate to give us a call if you ever need any help in the future.
Thanks,
Nick
Advertisement
Excellent service from start to finish
Excellent service from start to finish, always available to answer any questions I had and kept me up to date through out the whole process
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Natalie,
Thank-you for your really positive review of Hampson Hughes Solicitors, it's really encouraging to know that you were happy with your overall experience with us and our staff were really helpful during the process.
If you ever need our help in the future, we're always here to help :)
Thanks,
Nick
My case was dealt professionally and…
My case was dealt professionally and were good at there job
July 26, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Aasim,
Thanks for taking the time to leave us such a positive review. It's great to know that you were happy with the service that you received.
If you ever need us in the future, we'll be more than happy to assist you.
Thanks,
Nick
Would definitely recommend
I had a great experience with these guys. I was getting very anxious about the the thought of court because I have a major anxiety disorder but they reassured me. They knew I was being honest and they told me that I came across as so and believed we would get a positive outcome. We got a settlement just before court. My solicitor even went on to negotiate with my health insurers so that I got to keep more of my claim.
They always kept me up to date. I found them to be extremely professional. I think if you are telling the truth then you have nothing to worry about.
Just waiting for my cheque. Thank you Jessica!
July 10, 2019
Unprompted review
Reply from Hampson Hughes Solicitors
Hi Emma,
Thanks for your very positive feedback and 5* rating of our services. It's great to hear that our staff members who dealt with your claim were able to give you the reassurance that you needed throughout the process, and were happy with the service you received.
We'll make sure that we pass on your kind words to Jessica :)
Thanks,
Nick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.