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Review summary

Created with AI, based on recent reviews

Looking at 1,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and robust features, often highlighting its ability to extend the life of older scanners by providing ongoing support and unlocking advanced functionalities. Many users find the software easy to use, reliable, and appreciate the regular updates that keep it current with new hardware and operating systems. The user experience is frequently described as seamless, with the application working perfectly across various scanner models. People also commend the exceptional customer service, noting prompt and effective assistance, sometimes even directly from the developer. However, some customers reported occasional issues with the software losing connection to the scanner or freezing their laptop when attempting to cancel a scan.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise its reliability and ability to... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use, reliability,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the software's reliability and... See more

Application

Consumers find the app to be highly positive, praising its comprehensive functionality and consistent... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best software for all scanners I'm using it for many years. I use it with my Nikon Coolscan V, my old Espson 2400 and my new Epson V600. I'm using it also with my printer Brother. So many possib... See more

Rated 5 out of 5 stars

For many years I've relied on VueScan to keep using a perfectly good scanner for which the maker, HP, stopped driver support, to force me to buy a replacement. I have gladly supported VueScan and they... See more

Rated 5 out of 5 stars

I only do pretty basic scanning so can't vouch for advanced operation, but Vuescan works great for my needs. I've had it for probably about 20 years. It outlasted my second husband.

Rated 5 out of 5 stars

Not enough stars!. Brilliant easy-to-use software. Change your printer/scanner? No need to learn new scanning software. Picked up an elderly but brilliant Minolta slide scanner on Ebay - no proble... See more


Company details

  1. Software Company

Information provided by various external sources

Software and drivers for film scanners, document scanners and flatbed scanners, including HP, Canon, Epson, Nikon and Brother scanner drivers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm new to VueScan

I'm new to VueScan, and I can't believe how good it is. I've been getting along for years with a flat bed scanner. This software has opened up a whole world of functionality that I never knew existed. Thanks guys.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Allowed my to continue using an older scanner

This software has allowed my to continue to use a working, but old scanner that is not supported with a driver in newer windows OS. It supports the full feature set that the scanner has built in, when the limited driver from the OEM does not. Have been using the software through 4 or 5 major releases. Not completely happy about the software now being offered as a subscription, rather than as software product.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

VueScan - Twenty Eight Years Old and Getting Better with Age

Back in the old days — way, way before VueScan existed — scanning was a rare and temperamental beast. If a printer company offered scanning software , it usually only worked with that company’s printers, and often only with the current models. Buy a new printer/scanner combo and you’d likely need an entirely new set of drivers and software to make it work.

I remember one Canon printer in particular that lost software support. Before long, the scanner stopped functioning. Apparently the universe had decided that perfectly good hardware should be retired because someone in a boardroom wanted to sell me another printer. Then VueScan arrived and breathed life into the Cannon. It was a miracle! That or great software some great software developers were up to a challenge.

VueScan felt less like software and more like a gift sent from the technology gods to rescue abandoned scanners everywhere. The folks at Hamrick somehow manage to keep old, current, and brand-new scanners working across your old or new setup. — something many printer manufacturers seem oddly unable to do themselves.

That's o.k. because VueScan is continuously updated with new features, improved speed, better compatibility, and support for more hardware. Install it, and VueScan simply finds your scanner and gets to work. Documents, photographs, slides, film negatives, diaries, beer recipes, family archives — if it can fit on a scanner bed, VueScan can handle it.

Got a new scanner? VueScan likely supports it. Trying to restore old timey whiney family photos? They’ve got tools, guidance and now AI enhancements for that.

Most importantly, VueScan is just pleasant to use. It solves problems instead of creating them. In a world where software subscriptions are perpetual and hardware is abandoned faster than a gym membership, VueScan feels refreshingly honest.

It’s worth every penny. In fact, I’ve purchased additional licenses over the years — not because I needed them, but because I wanted to support a company that actually takes care of its users.

If you scan you need VueScan.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Product

I have been using VueScan for many years now and find it to be a useful and stable platform that meets all of my scanning needs.

May 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Routinely AWOL

VueScan routinely loses the scanner, suddenly announcing that it cannot work with the plug-in. When it does work, if I decide to cancel a scan, it freezes and locks up the laptop. Nothing wrong with the new Mac Air M5 or its ports or cables. But when I asked for help the developer blamed a "flaky" cable. Of course, it couldn't be the software! The idea of a company developing software so old scanners still work is fabulous. But that doesn't matter if it's flawed.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Not enough stars!

Not enough stars!. Brilliant easy-to-use software. Change your printer/scanner? No need to learn new scanning software. Picked up an elderly but brilliant Minolta slide scanner on Ebay - no problem, Vuescan operated it perfectly.

May 6, 2026
Unprompted review
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Rated 4 out of 5 stars

I am using it for some time now on a…

I am using it for some time now on a Mac (not using the manufacturer drivers) and the program is reasonably intuitive. I use it for straight forward scanning and I don't have to look any further than this program...

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Scanning software on Macintosh

Well designed, used to scan documents with my HP scannner-printer, works equally well with dedicated photo negative scanner. Frequent software updates keeps pace with Mac OS updates.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

A great program for old photos

I have been scanning photos and old slides - including 3D slides.
I really appreciate that I can use a perfectly old scanner thanks to VueScan. There is a bit of a learning curve, but the scans are getting better and better. Upgrades are great, too.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

For at least 25 years

Long ago(!) the driver for my scanner no longer worked after an operating system was updated. I found VueScan and tried it - and I've been using it for at least 25 years. The Hamrick team routinely updates the software for new (and ancient?) scanners and OS updates. Real people answer your emails.

May 5, 2026
Unprompted review

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