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Review summary

Created with AI, based on recent reviews

Looking at 1,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and robust features, often highlighting its ability to extend the life of older scanners by providing ongoing support and unlocking advanced functionalities. Many users find the software easy to use, reliable, and appreciate the regular updates that keep it current with new hardware and operating systems. The user experience is frequently described as seamless, with the application working perfectly across various scanner models. People also commend the exceptional customer service, noting prompt and effective assistance, sometimes even directly from the developer. However, some customers reported occasional issues with the software losing connection to the scanner or freezing their laptop when attempting to cancel a scan.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise its reliability and ability to... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use, reliability,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the software's reliability and... See more

Application

Consumers find the app to be highly positive, praising its comprehensive functionality and consistent... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best software for all scanners I'm using it for many years. I use it with my Nikon Coolscan V, my old Espson 2400 and my new Epson V600. I'm using it also with my printer Brother. So many possib... See more

Rated 5 out of 5 stars

For many years I've relied on VueScan to keep using a perfectly good scanner for which the maker, HP, stopped driver support, to force me to buy a replacement. I have gladly supported VueScan and they... See more

Rated 5 out of 5 stars

I only do pretty basic scanning so can't vouch for advanced operation, but Vuescan works great for my needs. I've had it for probably about 20 years. It outlasted my second husband.

Rated 5 out of 5 stars

Not enough stars!. Brilliant easy-to-use software. Change your printer/scanner? No need to learn new scanning software. Picked up an elderly but brilliant Minolta slide scanner on Ebay - no proble... See more


Company details

  1. Software Company

Information provided by various external sources

Software and drivers for film scanners, document scanners and flatbed scanners, including HP, Canon, Epson, Nikon and Brother scanner drivers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent and hugely reliable product

Excellent and hugely reliable product. I've been using the lifetime license that was available for a short time many years ago. I am only using the product occassionally for some ancestry research related scanning. And although I am not required by my license from time to time I am donating some money as I am pleased that the Hamricks are keeping up the great work.

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

I have been using VueScan over eight (8) years.

I have been using VueScan, as best I recall about eight (8) years, so long that VueScan was free to customers. At one point I was asked if I would make a voluntary donation, service was to continue yes or no and I did donate and would again if it came up. The product is easy to use, especially for us "older gentlemen". I get regular updates and customer support promptly. I honestly search back to see if I ever had any problems and only one came to mind, and that was caused by an update to Win 11, and was quickly fixed by VueScan customer service. Great product and great service, what else can you ask for.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

VueScan aligns with sustainability!

VueScan has been a godsend for me! I've inherited a lot of documents and photos that need scanning. I've been able to keep an older scanner out of the landfill because of this product! Sustainability is what this planet needs! I think I am going on year 4 with VueScan and I won't be stopping anytime soon! Thank you for supporting older products and saving our planet!

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Works well with my Canon 8800F

It works well with my Canon 8800F scanner. VueScan has all the functions you need for easy high quality scans. Plus there are frequest updates. User issues are investigated until they are solved.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

When Microsoft and epson casually…

When Microsoft and epson casually stopped providing working software for the hardware I purchased I had to buy a new scanner. I kept the old one - a high quality epson, and still hi res. It works since I first purchased VueScan, and still works, as does a film scanner, and the Canon scanner I was blagged into having to buy. I really hope they keep the backward compatibility and are able to manage the inevitable changes as CPU's change. Happy to ignore windoze - it was always a poor excuse for an operating system, as it used to stop operating without warning.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Been using VueScan for years

Been using VueScan for years. Ease of use for scan settings, output save location, multiple DPI options, & updates so it continues working. I highly recommend this product for it's inuitive operation, reliabilty & scan quality.

April 17, 2026
Unprompted review
Rated 4 out of 5 stars

The ONLY scanner software you will ever want

I bought my first scanner in 2001. I was very computer literate (Windows then and Mac since 2012) but nothing I could do would make the proprietary scanner software successfully scan the hundreds of photos I wanted to digitize.
Then, as now (25 years later), I went on-line to get an answer. Somewhere I read about Vuescan, so I downloaded it and my problems digitizing disappeared.
In the 25 years since I have probably had 15 different scanners and combos and at least that many computers but only one scanner software: Vuescan. There have been dozens of updates over that time, keeping the program consistently current.
The only problem I ever had was in the Windows/Mac switch, and that problem was solved with a personal email from company owner Ed Hamrick. How's that for customer service?? Pretty good I think.
Just this last week I downloaded the app to a new MacBook Pro and scanned 41 pages for our income tax return. Worked perfectly as has for a quarter of a century.
Thanks Vuescan.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I've used VueScan for many years

I've used VueScan for many years. It just works. And it works with multiple scanners so if I change scanner I don't have to learn a new interface. The support is awesome. If you have a question, you get an answer quickly.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

A life saver..

A life saver... It is amazing how the guys @ VueScan make things work and keep things working.... 1000% worth every penny! If the only world had more people like Ed Hamrick and his son David.

Thanks!

Jos

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best software for all scanners

Best software for all scanners

I'm using it for many years. I use it with my Nikon Coolscan V, my old Espson 2400 and my new Epson V600. I'm using it also with my printer Brother.
So many possibilities of adjustment according to one’s needs AND very regularly updated.
Purchase VueScan to allow Ed HAMRICK to continue his incredible work for us photographers.
Laurent, from France

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

I've been using VueScan for 10+ years…

I've been using VueScan for 10+ years copying all sorts of items including photos, paintings, texts - everything I've needed to copy for a multitude of uses. Works for all my needs. Highly recommended.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Total satisfaction

I have been using Vuescan for more than 15 years. My satisfaction is total not only regarding the job done by the app but also by the constant effort to adapt it to market and product changes. Moreover the support is uncommon in its responsiveness and quality.

April 15, 2026
Unprompted review

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