scam alert
i received some japanese version nothing like what they sell on instegrem and the web , now i cant reach them for refound
July 31, 2020
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.6
Poor
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Didn't get the order
Didn't get the order. Tried to connect by email, which was written by them to get information about the order . The costumer support email that they gave is false
January 14, 2020
Unprompted review
I ordered 2 units of Home Planetarium…
I ordered 2 units of Home Planetarium from Hanalpha.com after seeing an ad on instagram. The shipment tracking number they gave me doesn't exist and their costumer support email is a false one. From what I see online this looks like a worldwide fraud launched through many different fake mini-sites.
December 18, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.