Handball Store Reviews 42

TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Quick delivery to USA. However, the price kept changing during checkout process. Your terms say $17.99 to send to USA. And these were very light kneepads. The price was almost $25. Then on t... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical due to Handball being outside the USA. Pricing was great, selection is incredible and shipping was much faster than expected. I'll definitely be a repeat customer. Thank you!

Company replied

Rated 4 out of 5 stars

Great goods quality The parcel was delivered quickly without any problems. This is an original uniform that hardly to find in usual sports stores in the UK. Only one thing could be better: free d... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS STORE! The delivery time is a scam. Support doesn't even bother to answer. And it's really frustrating to get any updates about the order. Even when sending 3 e-mails they don't r... See more

Company replied

Company details

  1. Sporting Goods Store

Written by the company

E-commerce website specialized in the sale of handball equipment and accessories, including handball shoes and clothing for indoor sports. Official distributor of the biggest handball brands such as adidas, Hummel, Kempa, Nike, Mizuno, Asics, Select, McDavid, Molten etc.


Contact info

3.4

Average

TrustScore 3.5 out of 5

42 reviews

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Rated 1 out of 5 stars

Still have yet to receive the order

Still have yet to receive the order. Tracking code is said shipped for awhile and no updates.

April 8, 2026
Handball Store logo

Reply from Handball Store

Hello,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 3 out of 5 stars

Quick delivery to USA -Pricing Inconsistent

Quick delivery to USA.

However, the price kept changing during checkout process. Your terms say $17.99 to send to USA. And these were very light kneepads. The price was almost $25.

Then on the final screen with your 3rd party payment processor, the price increased another $2.00.

April 6, 2026
Handball Store logo

Reply from Handball Store

Hello Ms. Gross,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great selection and service!

I was a bit skeptical due to Handball being outside the USA. Pricing was great, selection is incredible and shipping was much faster than expected. I'll definitely be a repeat customer. Thank you!

March 27, 2026
Handball Store logo

Reply from Handball Store

Thank you for taking the time to share your positive feedback!

We're delighted to hear that you found great value in your purchase. Your satisfaction with the quality and pricing motivates us to keep up the good work!

We look forward to serving you again soon!

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Shipped from france to my house in the U.S. in 1 week.

March 23, 2026
Handball Store logo

Reply from Handball Store

Thank you for sharing your feedback with us.

We look forward to welcoming you back soon!

Rated 1 out of 5 stars

The shirt was paper this and it appeare…

The shirt was paper this and it appeare not to be made of FABRIC.
I plan to return it.
It is a shame that I will not be able to receive the more than $30 postage.

March 19, 2026
Handball Store logo

Reply from Handball Store

Hello Ms. Hatzignatiou,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Scam

Scam website. They never ship your order. It's been 3 weeks since I ordered and the shoes havent shipped.

December 12, 2025
Unprompted review
Handball Store logo

Reply from Handball Store

Hello colt blithe, we are sorry to hear that you have experienced issues with the delivery of your parcel.

This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.

Thank you for your patience.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

DO NOT BUY!!!!

DO NOT BUY!!!!
They do not bother to answer any emails, me and my dad have tris to contact them but they haven't answered. I ordered some shoes and its been 2,5 weeks now, they were supposed to arrive between 5 and 12 november!! And when i try to check where my order is the website says that i haven't placed an order. Its a total scam time wise!!

November 18, 2025
Unprompted review
Handball Store logo

Reply from Handball Store

Hello,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Bought some shoes and they are perfect

Bought some shoes and they are perfect. It was shipped in a timely manner and the communication and updates on delivery were most appreciated! Recommended!

October 2, 2025
Handball Store logo

Reply from Handball Store

Hello! Thank you Jay for your review and for your loyalty!

We're delighted that you like our products and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.

Please come back regularly to the Spacefoot websites!

New products and low prices are available every day! 😘

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

First Time Experience - great alternative for Basketball Shoes

This is the first time I have used this site to buy a particular basketball shoe. The shoe I wanted (that only just came on GR) was available on site for a decent price. That order was made on Friday 5th - I received the product by the 10th. Little damage on the box but that was expected as It was only packaged in a plastic bag. That may be an issue if you want your boxes in pristine condition.

Even though the site is for Handball there are good number of basketball shoes (old and new) that obviously crossover into the sport. They also had shoes that were not available on the certain brand sites.

Overall I am happy with the experience. Quick turn around and very fast and informative delivery - no issues on that. If there is room for improvement it would come from the packaging of the products (some bubble wrap for single products)

September 10, 2025
Unprompted review
Handball Store logo

Reply from Handball Store

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 1 out of 5 stars

DO NOT BUY FROM THIS STORE

DO NOT BUY FROM THIS STORE! The delivery time is a scam. Support doesn't even bother to answer. And it's really frustrating to get any updates about the order. Even when sending 3 e-mails they don't reply with anything useful

August 16, 2025
Unprompted review
Handball Store logo

Reply from Handball Store

Hello Malek,

Please be assured that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service team at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.

Have a great day,
The Spacefoot customer service team

Rated 4 out of 5 stars

They fixed the problem:)

My order took a long time to arrive, and I had some trouble getting someone to contact me back (when I was concerned about my order being lost), but when they finally called me back, they were extremely apologetic and did a wonderful job of rectifying the situation. The product quality is fantastic!

July 7, 2025
Handball Store logo

Reply from Handball Store

Hello Ms. Kieselhorst,

We are delighted to have spoken with you on the phone and thank you for your time.
Please be assured that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We hope that our conversation has been satisfactory and remain at your disposal for any further information you may require.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Measurement instructions were clear. Payment and delivery were succinct. My only observation that would be helpful to others is that the listing for this item doesn’t state whether you’re purchasing one knee pad or one pair of knee pads. Other products from other Companies are selling one, not in pairs. I now have 2 pairs. It’s actually a good thing, as they will be put to use. Overall, a positive experience and I will continue to patronize this Company.

April 4, 2025
Handball Store logo

Reply from Handball Store

Good morning,

We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.

We hope to satisfy you again soon,

Have a great day and see you soon! 😀

The Spacefoot Team

Rated 5 out of 5 stars

Fantastic Speed

Fantastic Speed! Wonderful experience!

March 31, 2025
Handball Store logo

Reply from Handball Store

Hello,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

Products is delivered as real and…

Products is delivered as real and precise as described on website.

February 14, 2025
Handball Store logo

Reply from Handball Store

Hello! Thank you for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great price and fast shipping

I love a sale! I got my shorts very quickly. Would definitely order again.

February 5, 2025
Handball Store logo

Reply from Handball Store

Hello Jenny,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars
Handball Store logo

Reply from Handball Store

Hello,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

all good thanks

October 30, 2024
Handball Store logo

Reply from Handball Store

Bonjour Pepe Merci pour la force ! 💪💪💪

Nous faisons de notre mieux pour offrir à nos clients des moments inoubliables. N’hésitez pas à retenter l’expérience !

Toute l'équipe service clients Spacefoot vous souhaite une agréable journée 😘

Rated 1 out of 5 stars

The package arrived damaged

The package arrived damaged. Shoes were not damaged but wet and foul smelling. Shoe box arrived destroyed. :( Very disappointing.

December 12, 2024
Handball Store logo

Reply from Handball Store

Hello ,

We sincerely apologize for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience. We regret your dissatisfaction.

However, if any of the products subject to return is non-compliant or defective, upon validation by our customer service, you will be entitled to a return with a prepaid label. Otherwise, the return for an exchange will be at the customer's expense as specified in our terms and conditions of sale.

Please feel free to contact us for further information.

Wishing you a good day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great experience and efficient delivery…

Great experience and efficient delivery time. Product was received as expected.

October 21, 2024
Handball Store logo

Reply from Handball Store

Hello Zack,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

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