First time customer, needed lock for cloakroom to replace existing mechanism and found exactly what I needed. Website was easy to navigate and select right product. New lock arrived quickly and well p... See more
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What a great company! Yes, there was a hitch with the order being misdirected…..but it was sorted….not using email but through the company ringing me and speaking to to me directly, I really appre... See more
Updated invoice received 👍🏻 Locks are my my usual choice these are perfect for the job, will use again
Company replied
I found the website really easy to navigate and found what I want. The item I wanted wasn’t due in stock till a week after my order and they got in touch to let me know, offering a refund if I did... See more
Company details
Written by the company
Handles2Hardware are suppliers of Architectural Ironmongery, Trend Routing Accessories, Fixings, Hardware, Tools & Other DIY Products. We are a small team dedicated to offering a first-class service and making the shopping experience easy and stress free for our customers, be they trade or public. We stock over 11,000 products and source from only the best suppliers. Our Ironmongery Range includes Door Handles, Knobs, Hinges, Locks, Latches and much more. Everything you can think of for your Ironmongery projects. Whatever the size of your project we aim to have the right product for you and if you cannot find the product you are looking for, or you need some advice, then please email the team, or give us a ring and we’ll do our very best to help.
Contact info
Units 1 & 2 Tees Court, Wallis Road, TS6 6DX, Middlesbrough, United Kingdom
- sales@handles2hardware.co.uk
- handles2hardware.co.uk
4.3
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Perfect description and exact size
Perfect description and exact size! Fitted perfectly ☺️
April 12, 2025
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Sent the wrong size handkerchief wrong size product sent out out.
Sent the wrong size handkerchief out.
March 23, 2025
Reply from Handles2hardware
Hi Nick
We haven’t had any prior contact regarding this issue, so we haven’t had the opportunity to look into it. Additionally, we don’t sell handkerchiefs, so there may be some misunderstanding. Please reach out to us at info@handles2hardware.co.uk with more details, and we’ll do our best to resolve any issue.
Kind Regards
Emily
Handles2Hardware
Great service
March 3, 2025
Stylish handles
I was very happy with the handles. Good quality,weighty metal that have given my cupboards a more classy look.
February 28, 2025
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Good value for money.
Product looks well made. Also this company offers good value for money. Quick delivery time.
February 6, 2025
Prompt delivery
January 2, 2025
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I’ve been having messages from DPD that…
I’ve been having messages from DPD that my parcel will be delivered between 15.53 and 16.53. Still not delivered
January 3, 2025
Reply from Handles2hardware
We're sorry to hear that your parcel hasn't arrived within the expected timeframe. While we rely on DPD for deliveries, we understand how frustrating delays can be. Please feel free to reach out to us directly, and we'll do our best to assist you in tracking your order and ensuring it reaches you as soon as possible.
Thank you for your patience
Kind Regards
Emily
Handles2Hardware
Great service, brilliant quality
Great service, came quickly good quality handles very pleased with my purchase.
November 26, 2024
Love my new door handles
Love my new door handles. Great service and communication. I needed some more information and Emily responded straight away. Placed the order and the handles arrived within a few days.
November 29, 2024
Unprompted review
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Really helpful company
Really helpful company. Got some great advice and we live our new door handles … thanks you
November 8, 2024
Unprompted review
I bought 2 thumb turns and they have no…
I bought 2 thumb turns and they have no securing screws… useless. !!
November 25, 2024
Reply from Handles2hardware
Hi Dennis,
Thank you for your feedback. Our thumb turns are not supplied with securing screws, as it is expected that you use the grub screw already in place on the cylinder when switching these over.
We apologise if this wasn’t clear at the time of purchase. If you need any further assistance or installation advice, please don’t hesitate to contact our customer service team at info@handles2hardware.co.uk. We’re here to help!
Kind Regards,
Emily
Handles2Hardware
AC50 adhesive
Company processed order swiftly. Company that was supposed to deliver goods failed on first attempt due to an alleged problem in the area. Success on second attempt after the weekend
November 14, 2024
Great product
Lovely product but not quite what I was looking for, Swift delivery very happy to recommend this retailer.
November 12, 2024
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No response to my request to cancel…
No response to my request to cancel order after finding out they didn't have the stock. Items on the website do not appear to have stock control
November 17, 2024
Reply from Handles2hardware
Hi Mark,
Thank you for taking the time to share your feedback—we truly value hearing from our customers.
I wanted to let you know that we responded to your email within 15 minutes of receiving it, though it’s possible you might have missed our reply. I completely understand your frustration regarding the delay and want to clarify that backorder dates are clearly stated on the product pages of our website. This is to help ensure customers are aware of potential delays before placing an order.
As you requested, we have already canceled your order, and a full refund is being processed. It will be issued to your original payment method shortly.
Please don’t hesitate to reach out to me directly if you have any further questions or concerns—I’d be happy to assist.
Thank you again for your understanding.
Best regards,
Emily
Handles2Hardware
Delivered within time specified
Delivered within time specified. Good quality handles that look great in my kitchen.
October 28, 2024
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