A brilliant experience! The whole process is flawless. From the wide variety of selection on offer, to the best prices, and the timely deliveries (always inside estimate). It is very us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Regular customer, really like the harvest rolling tobacco, ordered standard and vanilla flavour! Really nice, smooth and light taste. Not harsh or strong on my throat. Will purchase again as usual. Gr... See more
Company replied
i've tried a lot of company's in the past, and hand rolling tobacco far exceeds all of them. communication 10/10 - they are responsive, helpful, and kept me informed every step of the way. fast d... See more
Company replied
TBH had real reservations ordering from here. Glad to say it's 1000% legit. Impressively quick shipping too. Was mentally prepared to wait a couple weeks, came in a couple days. Can't recommend enough... See more
Company replied
Company details
Written by the company
International Fulfilment Platform – Independent Stores, Worldwide HRT Global is an international online platform connecting adult consumers with independent regional fulfilment partners located in various countries worldwide. Our role is to facilitate the connection between customers and independent fulfilment partners. Worldwide shipping is fulfilled directly by the respective partner handling the order. Product availability, delivery options, and fulfilment locations may vary depending on the selected regional store and destination country. All sales are restricted to adults aged 18 years or over and are subject to age verification procedures where applicable. For additional information regarding international fulfilment, shipping policies, customer responsibilities, and regional fulfilment arrangements, please refer to our website policies and notices. Regional Stores: 🇮🇩 Indonesia Store 🇯🇵 Japan Store 🇲🇾 Malaysia Store 🇪🇺 Global Store HRT Global – Connecting Customers with Independent International Fulfilment Partners Worldwide.
Contact info
United Kingdom
- info@handrollingtobacco.co.uk
- handrollingtobacco.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service.
Brilliant, obviously like many I was skeptical about the process, however I bit the bullet and made an order for some things I wanted, expecting to wait a few weeks for it to MAYBE arrive. Nope. 3 days after payment was confirmed I received a parcel from Japan all the way to the UK. Can not recommend them enough. Delivery was quicker than I thought possible. The order process was very quick, and customer service was very helpful, they answered a question I had about the insurance immediately.
May 29, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello sierra,
Your order #HRTJP616000114 was shipped on 26 May and successfully delivered on 28 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Best out there
I was actually sceptical at the beginning but after having ordered from them for a few months, I cannot recommend enough. The whole process is so simple, the orders are delivered usually well within the 10 days from order and the cigarette actually quite nice and smooth. 100% recommend
May 27, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Elena,
Your order #HRTJP2041678537 was shipped on 23 May and successfully delivered on 27 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Great experince!
Great experince! Good products, arrived quicker than expected. Good prices and a smooth experince. Will definetly be ordering again!
May 18, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Isaac,
Your order #HRTJP2341445860 was shipped on 13 May and successfully delivered on 18 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Fast and secure
The shipment was fast, the tracking info was detailed every step of the way, and my parcel was exactly as described.
May 23, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Isaac,
Your order #HRTJP3124565512 was shipped on 20 May and successfully delivered on 23 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Arrived again be about my 15th order…
Arrived again be about my 15th order 100 genuine 100% land rate 👌
April 4, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Lewis,
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Came fast and was exactly what I ordered
Came fast and was exactly what I ordered
May 20, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Kevin,
Your order #HRTJP1736778503 was shipped on 15 May and successfully delivered on 19 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Ordered a few times in the past also…
Ordered a few times in the past also delivered on time never had any issues
February 4, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello MISS,
Your order #HRT3895717140 was shipped on 06 Feb and successfully delivered on 17 Feb.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Great service and good flavor
The package arrived quickly in a few days! No damage or deformation. The package was well-secured. The taste and aroma are unique. Worth the price, I recommend it.
May 21, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Sebastian,
Your order #HRTJP811577888 was shipped on 19 May and successfully delivered on 21 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Excellent service
My item of 10 packets of tobacco arrived very quickly, within 3 to 4 days.
And the product 40g red bull zware was as strong as I wanted but at the same the smoke was smooth did not give my throat any discomfort. But most of all they are not a scam as I have purchased tobacco from them for a few years now.
May 19, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Ray,
Your order #HRTJP1543835054 was shipped on 16 May and successfully delivered on 19 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Brilliant speedy delivery and quality…
Brilliant speedy delivery and quality product thanks again HRT JAPAN
May 19, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Matt,
Your order #HRTJP1815580131 was shipped on 13 May and successfully delivered on 18 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Extremely well packaged and quick…
Extremely well packaged and quick delivery service considering that its coming from Japan to the UK. Very quick and no fuss merchant, no complaints here.
May 18, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello SAMUEL,
Your order #HRTJP36408372 was shipped on 13 May and successfully delivered on 18 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Returning customer
Returning customer, very happy with service, wide selection of products. Good packaging, no complaints all round!
February 17, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Alex,
Your order #HRTJP1310639876 was shipped on 12 Feb and successfully delivered on 17 Feb.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Top of the Tobacco game
Shipped and delivered within a week. Excellent extensive range of tobacco products for all tastes and preferences.
March 5, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Kam,
Your order #HRTJP402826249 was shipped on 26 Feb and successfully delivered on 05 Mar.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Reply from Hand Rolling Tobacco
Hello Bron,
Your order #HRT1133069010 was shipped on 27 Feb and successfully delivered on 05 Mar.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
The best in the business
Fantastic communication, quality control and speedy delivery once again! I couldn't recommend them enough!
April 23, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Tan,
Your order #HRTJP699816691 was shipped on 21 Apr and successfully delivered on 23 Apr.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Reply from Hand Rolling Tobacco
Hello Mark,
Your order #HRTID2248301935 was shipped on 11 Apr and successfully delivered on 22 Apr.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Very happy with my order
Very happy with my order, which arrived in good time as well!
February 17, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Ade,
Your order #HRTIN2388380383 was shipped on 07 Feb and successfully delivered on 17 Feb.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Great service
Product as described
No issues experienced
Would definitely use them again
Recommend to anyone
April 2, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Tracy,
Your order #HRTIN917283032 was shipped on 22 Mar and successfully delivered on 02 Apr.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
Great service as usual.
April 15, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello Tracy,
Your order #HRTML249896811 was shipped on 11 Apr and successfully delivered on 15 Apr.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
That was faster than expected
That was faster than expected, great service, would definitely use again.
May 8, 2026
Unprompted review
Reply from Hand Rolling Tobacco
Hello A Burak Ka,
Your order #HRT2369535617 was shipped on 06 May and successfully delivered on 09 May.
We’re glad to hear that everything arrived safely.
All of our products are sourced from official retailers and shipped directly to our customers to ensure authenticity.
We currently ship from multiple locations, each offering different product selections;
HRT Global--> handrollingtobacco.co.uk
HRT Indonesia--> id.handrollingtobacco.co.uk
HRT Japan--> jp.handrollingtobacco.co.uk
HRT MY--> my.handrollingtobacco.co.uk
Thank you for your trust and support.
Kind regards,
HRT Global Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.