Handsling Reviews 

394
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the professional purchasing process, noting that the knowledgeable team provides exceptional guidance regarding sizing, specifications, and component choices to ensure a comfortable fit. Buyers genuinely appreciate the welcoming atmosphere during factory visits, the stunning bespoke paint options, and the brilliant overall craftsmanship that makes every single custom build truly unique. Some reviewers were not happy with high shipping costs or experienced minor issues requiring occasional component replacements after delivery. Conversely, others mentioned that customer support was very helpful when handling returns, answering technical questions, or working through adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive speed, comfort,... See more

Service

Clients share positive opinions on service, highlighting a brilliant and professional end-to-end experience.... See more

Staff

People report positive experiences with staff, highlighting consistent helpfulness and supportive advice... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the build, finish, and... See more

Customer service

Users describe positive interactions with customer service, noting that the team is consistently helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really helpful enthusiasts with that personal touch.For me who lives locally,nice to know that the knowledgeable team are not far away. Amazing choice of colours to choose from to make your bike st... See more

Rated 5 out of 5 stars

I bought a used Air0Evo (sorry but cost of living crisis a real thing!) - after a test ride at Handsling I realised it was a better bike (stiff, comfortable, useful tyre clearance, sensible geometry e... See more

Rated 5 out of 5 stars

From initial engagement to delivery 📦 of the frame set the guys at Handsling were first class. Nothing was a bother - amd believe me when Insay I tortured them with messages asking for various measu... See more

Rated 5 out of 5 stars

From beginning to end, the process was very personal. I visited the factory, and was made to feel very welcome, culminating in a test ride of a similar build to the one I wanted. A few weeks later, I... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Manufacturer
  4. Road Cycling
  5. Velodrome

Written by the company

Handsling bikes is a manufacturer of direct to consumer, high performance, road, track, cyclocross, and gravel carbon fibre bicycles and wheels based in Hampshire, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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4.9

All reviews

(394)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personalised Experience

From beginning to end, the process was very personal. I visited the factory, and was made to feel very welcome, culminating in a test ride of a similar build to the one I wanted. A few weeks later, I was contacted by the builder, to confirm measurements and check a couple of things. Wow - the bike rides amazing, looking forward to some better weather now!

October 3, 2025
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Rated 5 out of 5 stars

A1ROevo

I brought a new A1ROevo back in 2023. I was impressed with the attention to detail pre-purchase and have continued to have my bike serviced in-house since. This machine makes me smile everytime I ride. You won't be disappointed 🙂.

October 31, 2025
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Rated 5 out of 5 stars

New parts

Great service as always, I had asked for a price for some new parts, the team got straight back to me with a great price, they know how to look after there loyal customers. Parts dispatched and fitted.👌

October 17, 2025
Rated 5 out of 5 stars

Great experience, great bike.

Purchased a A1R0evoS with dura-ace spec. Made the effort and drove to the factory, to spec the bike. The greeting and advice from Simon and rob was first class and made it an enjoyable experience. The bike is superb and I’m looking forward to clocking up the miles on it.

July 18, 2025
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Rated 4 out of 5 stars

TSTRevo purchase

Functional website made selecting options and bike build simple. Good customer follow up and information flow whilst the bike was in build, and after sales has been spot on. Great overall experience.

August 29, 2025
Rated 5 out of 5 stars

The reason I choose Handlsing was they…

The reason I choose Handlsing was they were one of few bike companies that can justify the price of their products. When your spending thousands of pounds on a bicycle the service and experience needs to match the cost. Dont just buy online, buy from a company that will go the extra mile.

August 27, 2025
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Rated 3 out of 5 stars

Ordered something that showed as in…

Ordered something that showed as in stock and wasn’t.
Then had to wait for what they had to be painted so took a couple of weeks all in all.
The bars seem decent but just not the easiest experience compared with others, but that’s just my experience

September 22, 2025
Rated 5 out of 5 stars

Unique Bespoke Handsling

Just bought a beautiful Handsling A1R0evoS direct from the company. Personal bespoke service from the team to deliver a perfectly sized unique bike which is a true joy to ride. There is so much choice available of components, wheels, as well as a multitude of colour schemes.

September 5, 2025
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Rated 5 out of 5 stars

Really helpful enthusiasts with that…

Really helpful enthusiasts with that personal touch.For me who lives locally,nice to know that the knowledgeable team are not far away.
Amazing choice of colours to choose from to make your bike stand out.Almost endless choice for different types and brands of components to build your bespoke bike.Exciting journey from initial contact with the team to deciding your spec of bike ,through the build updates to your collection of your dream bike.

August 27, 2025
Rated 5 out of 5 stars

The experience was really great and…

The experience was really great and unexpected, having not experienced a road bike before and had nothing to judge it against.
I have bought some very nice bikes in the past mainly MTB’s and the service is very pleasant. Handsling is in a different league, I expected to sit on a bike and be done with it, sign here pay here we’ll let you know when it’s ready for pick up. I was greeted by staff offered a drink, they explained all about the company and the service I could expect and delivered. I went for a test ride on a bike that was preset for my measurements I had given previously, albeit some adjustments.
I wasn’t dressed for the occasion nor had the correct footwear as I had only ever ridden in flat shoes, they changed the pedals and made it suit. Nothing was too much trouble.
Then down to business, I got to choose everything I wanted, they showed me round the workshop, offering different finishes and accessories, they offered advice and options to suit me, it was all about me which made it a great experience.

The bike, I couldn’t pick the bike up during the working hours of the workshop due to my work and location, this wasn’t a problem, I actually picked the bike up from the directors house mid evening, he explained all about the process and how I operate the bike and service the gear set etc. the bike is in a pearl finish Marine Dream which looks fantastic.
I get compliments everywhere I go. The bikes been a joy to ride, it’s very fast, everything about it is go fast.
Overall very happy, Handsling all the way. I will get another one from Handsling and would recommend them 100%.

July 31, 2025

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