Handy Reviews 21,119

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and pleasant demeanor, often highlighting their punctuality and attention to detail. Many people appreciate the high quality of service provided, noting that tasks were completed thoroughly and effectively, often exceeding expectations. However, some customers were dissatisfied with aspects of the service and product delivery, experiencing issues such as technicians not showing up or performing subpar work, leading to additional problems. A few other people also felt that customer service was unhelpful and lacked empathy, especially when trying to resolve scheduling conflicts or address unsatisfactory outcomes.

What people talk about most

Staff

Consumers generally express satisfaction with the staff. Many reviewers highlight the professionalism,... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers express significant frustration due to... See more

Product

Customers consistently note ambiguous experiences with product assembly. While some consumers, like one who... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise excellent customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent service, they completed the job very well but I had a little issue with a staff

Company replied

Rated 5 out of 5 stars

Our rep was on time, professional, efficient and very personable. He did a wonderful job. I would recommend him again. We were scheduled to have two people to install but, only one showed up. Proces... See more

Company replied

Rated 5 out of 5 stars

Manuel did a very thorough job of removing the bathroom chalking and replacing it, as well as sealing the showerhead. He was very diligent in his work and in his attention to detail. I would request h... See more

Company replied

Rated 5 out of 5 stars

After a few reschedules due to earlier delays, the TV mount was installed. One technician was very experienced; the other seemed to make assumptions without properly checking the wall studs first.

Company replied


Company details

  1. #13 of 13 best companies in Handyman
  2. #8 of 9 best companies in Bathroom Remodeler
  3. #122 of 166 best companies in Furniture Store
  4. #7 of 9 best companies in House Cleaning Service
  5. #5 of 5 best companies in Kitchen Remodeler

About Handy

Written by the company


Handy is the leading platform for connecting individuals looking for household services with top-rated, pre-screened independent service professionals. From home cleaning to handyman services, Handy instantly matches thousands of customers every week with professionals in cities all around the world. With a seamless 60-second booking process, secure payment and always on customer service, Handy is the easiest, most convenient way to book home services.

Check out some of Handy's most popular services:


Home Cleaning



Handyman Services



Furniture Assembly



TV Mounting



Hanging Items


The Handy Happiness Guarantee

Your happiness is our goal. If you’re not happy, we’ll work to make it right.



Have questions? Visit our Help Center.

Contact info

4.1

Great

TrustScore 4 out of 5

21K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Able to find a professional quickly…

Able to find a professional quickly through your site. Easy to navigate on your app, as well!

August 22, 2024
Handy logo

Reply from Handy

Hi Kirk, 

Your feedback made our day! Thank you for taking the time to review our service.

We’re thrilled to hear that you found a professional quickly and that you had a smooth experience using our app. We’re always working to make our platform as user-friendly and efficient as possible, so your positive feedback means a lot to us. Thank you for the 5-star rating you left on your booking; we truly appreciate it!

Have a fantastic rest of your day! 😄

Best, 
Hector, Handy CX Team

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Rated 5 out of 5 stars

Contrell on time and efficient

Contrell on time and efficient

August 22, 2024
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Reply from Handy

Hi Barbara, 

Thanks so much for sharing your feedback about this pro!

We're especially pleased that you noted Contrell’s punctuality and efficiency. We take great pride in ensuring our team delivers timely and effective service, and it’s gratifying to know that Contrell met your expectations. Your feedback is greatly appreciated and helps us to continually strive for excellence. We’re grateful for the 5-star rating you provided and appreciate your support!

We hope the rest of your day goes well! 😁

Best, 
Hector, Handy CX Team 

Rated 5 out of 5 stars

Quick confident installation.

Quick confident installation.

August 22, 2024
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Reply from Handy

Hey Stacey!

We're absolutely thrilled with your awesome review 😊

It is fantastic to hear that everything went smoothly with your appliance installation 🤩️We're delighted that your pro, Peter L. was great and did an awesome job 👷️ We appreciate your words and we look forward to matching you with excellent pros ⭐️

Wishing you a pleasant remainder of your day!

Best,
Ammi, Handy CX Team

Rated 5 out of 5 stars

Great job

Amer was on time and very professional. I would highly recommend him for any jobs you need done.

August 22, 2024
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Reply from Handy

Hi Wendy, 

Thanks for the wonderful review!

We are thrilled to hear that you had a positive experience with Amer. It’s great to know that his punctuality and professionalism stood out to you. Your recommendation means a lot to us, and we’re grateful for your support. Your 5-star rating did not go unnoticed—thank you for it!

Have a fantastic rest of your day! 😄

Best, 
Hector, Handy CX Team 

Rated 5 out of 5 stars

Great job

He arrived on time. Very poly and I am very happy.

August 20, 2024
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Reply from Handy

Hey Monica!

We sincerely thank you for your amazing review 😄️

We're super happy to hear that everything went smoothly with your Furniture Assembly booking! 📅️ We're delighted that Jose L. nailed it with the punctuality and top-notch service! We noticed that you left a shiny 5 star rating to the pro in the booking, and appreciate you for taking the time to do so ⭐️

We wish you an excellent day ahead!

Best,
Ammi, Handy CX Team

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Rated 5 out of 5 stars

TV Mount

Very nice and hard working

August 21, 2024
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Reply from Handy

Hi Randi👋

Thank you for taking the time to share your fantastic review!

We're thrilled to hear that you're enjoying our services. Thanks to your Andre who did an awesome job on your TV mounting booking. Additionally, we noticed and appreciate the 5 ⭐ rating you left for him on the booking. We're confident that you'll continue to receive top-notch services with every booking you create.

Enjoy the rest of your day! 😎️

Best,
Estefany Handy CX Team

Rated 5 out of 5 stars

..........

August 14, 2024
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Reply from Handy

Hi Norahs, 

Thank you for your wonderful review!

We’re delighted to hear you had a great experience. We appreciate your positive feedback. If you have any comments or suggestions in the future, we’d love to hear them. Thank you for the 5-star rating you left on your booking; we truly appreciate it! We are always happy to hear when homeowners see success and value in Angi. 

Enjoy the rest of your day ahead! 😄

Best,
Hector Handy CX Team

Rated 5 out of 5 stars

He took time to center the picture…

He took time to center the picture above my sofa at the correct height.
The he was finished he cleaned up and was polite.

August 20, 2024
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Reply from Handy

Hi Valerie,

Thank you for taking the time to share your fantastic review!

We're thrilled to hear that you're enjoying our services! Thanks to your top-notch professional Sarun who did an awesome job during your booking. Additionally, we noticed and appreciate the 5 ⭐ ️ rating and review you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create.

Enjoy the rest of your day! 😎️

Best,
Klaidy Handy CX Team

Rated 3 out of 5 stars

Too expensive

Too expensive

August 15, 2024
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Reply from Handy

Hi To,

Thank you so much for sharing your feedback with us.

We're sorry to hear that the booking didn't go as planned, we want to make every customer’s experience great and we assure you this is not the kind of service we provide. For us the most important thing is that our customers feel satisfied, the prices vary depending on the size of the house and location, we appreciate your understanding. We hope to work with you again in the future. We'd love to take a look into your concerns We would like to give better service and support in everything you need so please send us an email at support@handy.com including your full name, phone number and email associated with your Handy account so we can help you

We'll be happy to assist you.

Best,
Estefany Handy CX Team.

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Rated 5 out of 5 stars

Quick

Quick , professional and helpful service.. very kind employee

August 14, 2024
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Reply from Handy

Hi Alena,

Thank you for this marvelous review!

We’re so excited to hear that your expectations were fulfilled and to know that your professional John, has done a great job in your booking. He is genuinely worthy of being called a professional as he went above and beyond. Additionally, We appreciate your words and we noticed that you left a great 5 🌟️ rating for him in the booking.

Enjoy the remainder of your day! 😄️

Best,
Klaidy Handy CX Team

Rated 5 out of 5 stars

Claudio did an excellent job

Claudio did an excellent job. He was courteous and pleasant to work with.

August 13, 2024
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Reply from Handy

Hi Suzanne,

Thank you for your amazing review!

We're so excited to know that your booking went as expected. Thanks to your Professional Claudio who did a good job and was very courteous during the booking. Additionally, we also noticed that you left him a 5 ⭐️ rating in the booking, and appreciate you taking the time to do so.

Have a nice rest of your day! 😄️

Best,
Klaidy Handy CX Team

Rated 5 out of 5 stars

Bryam was excellent!

Bryam came right on time and finished the job within an hour. Quick, professional and friendly. Thank you!

August 18, 2024
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Reply from Handy

Hey Yael,

We are absolutely thrilled to hear about your great experience!

It's such great news that everything went smoothly with your grill assembly 🤩️ and it is even better to know that Bryam C. was quick, professional, friendly, and did an awesome job 🛠️ Your kind words have truly made our day! We look forward to matching you with top-notch pros in the future ⭐️

Have a great Sunday!

Best,
Ammi, Handy CX Team

Rated 5 out of 5 stars

Courteous and efficient service

Courteous and efficient service, Peter is extremely professional and knowledgeable

August 12, 2024
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Reply from Handy

Hi Caren,

Thank you for your wonderful review!

We´re pleased to hear your professional Peter met the expectations for your Dishwasher Installation. He is genuinely worthy of being called a professional. Additionally, we noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create.

Have an excellent rest of your day! 😊️

Best,
Klaidy Handy CX Team

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Rated 5 out of 5 stars

Leonardo worked very hard

Leonardo worked very hard. Great job and got us in earlier than scheduled!

August 12, 2024
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Reply from Handy

Hi Mary 🙌

Thank you for your amazing review!

We are delighted to know that the service you hired went well, additionally, we're very happy to know that Leonardo worked very hard on your service. We love knowing that you left a 5 star rating on your booking and we appreciate you taking the time to do so. We're confident that you'll continue to receive top-notch services with every booking you create.

Enjoy the rest of your day 😎️

Best,
Estefany, Handy CX Team

Rated 5 out of 5 stars

Great TV install!

Viktor and Margie were friendly, professional, efficient and knowledgeable. Highly recommend!

August 16, 2024
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Reply from Handy

Hi Han 👋

Thank you fo sharing your fantastic review!

For us it is very satisfying to know that Viktor and Margies provided excellent service in your home and were very thorough with every detail. We're excited that you have been more than satisfied with these services. We also appreciate you taking the time to leave a 5 star rating and recommend to the professional so that other people may require her services.

Wishing you all the best for today.

Best,
Estefany, Handy CX Team

Rated 5 out of 5 stars

Weekly Satisfaction …

Kathryn continues to take personal interest in meeting my cleaning needs. Very thorough and effective. Thanks

August 16, 2024
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Reply from Handy

Hi Jo,

Thank you for taking the time to share your fantastic review.

We’re happy to hear that your professional Kathryn did a perfect job with your House cleaning as she went above and beyond to leave you satisfied. Additionally, we're confident that you'll continue to receive top-notch services with every booking you create.

Wishing you all the best for today! 😁️

Best,
Klaidy Handy CX Team

Rated 5 out of 5 stars

Professional and quality

Excellent experience. Thankful for the high quality and professional work. 👌

August 15, 2024
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Reply from Handy

Hi Joseph 😃

Thank you so much for sharing your wonderful review!

We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional did a high quality of service and completed the job quickly. We also noticed that you left them a 5 star rating on the booking, and appreciate you taking the time to do so. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon.

Enjoy the rest of your day!

Best,
Estefany Handy CX Team

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Rated 2 out of 5 stars

Inside fridge was listed and charged…

Inside fridge was listed and charged for but not cleaned.

August 11, 2024
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Reply from Handy

Hi James 👋

Thank you for making us aware about it. We're sorry to hear you didn't have a positive experience with us. This is not the kind of service we want for you. Please send us an email at support@handy.com. For quicker assistance, please include your full name, email address & phone number associated with your Handy account. We will be more than happy to assist you.

Enjoy the rest of your day

Best,
Estefany, Handy CX Team


Rated 5 out of 5 stars

Did an excellent job

Did an excellent job ! Polite and professional

August 13, 2024
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Reply from Handy

Hello Rick,

We're thrilled to see your awesome review!

We're so happy to hear that your expectations were fulfilled and your TV Mounting went well 🤩️ We're delighted that your pro, David! H. nailed it with his politeness and professionalism, and did an excellent job 👷️ We noticed that you left a shiny 5-star rating to the pro in the booking, and we just wanted to say thank you for taking the time to do it ⭐️

Wishing you a great day ahead!

Best,
Ammi, Handy CX Team

Rated 5 out of 5 stars

Allan was great

Allan was great. And he brought along a special tool he says RESCUES him from all tight spots- therefore completing a difficult task in about 2 hours!!!!

August 14, 2024
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Reply from Handy

Hi Barbara, 

Thanks for the wonderful review! 😄

We're delighted to hear that Allan made such a positive impression. It's great to know that his special equipment helped him navigate those tight spots and complete the task efficiently in about 2 hours. We’re proud of Allan’s skills and his resourcefulness in tackling challenging jobs. Thank you so much for your wonderful 5-⭐ review! We are always happy to hear when homeowners are seeing success and value with Angi.

Have an amazing day! 😊

Best,
Hector Handy CX Team

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