HandyExperts Reviews 1,352

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their helpfulness and expertise. Many people appreciate the prompt and reliable service, noting that jobs are completed quickly and to a high standard. Reviewers frequently commend the clear communication and the overall smooth experience from initial contact to job completion. However, some customers also noted issues with pricing and product quality. A few people felt that the cost of services was not always justified, with some instances of work being deemed overpriced or not fully addressing the problem. There were also occasional reports of work not being completed correctly the first time, leading to subsequent issues or additional charges.

What people talk about most

Service

People report positive experiences with service. Customers frequently praise the professionalism, efficiency,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Price

Customers had ambiguous experiences with price. Some reviewers found the pricing fair and acceptable, with... See more

Product

Reviewers mention ambiguous feedback about products. Some customers were satisfied, noting that new lights... See more

Based on these reviews

Rated 5 out of 5 stars

Mark and colleague (Jay ? sorry) were professional, hard working and accommodating the entire day, rebuilding a collapsed rainwater drain that was leaking into the house foundations. They just got on... See more

Company replied

Rated 5 out of 5 stars

First time I used this company. From the initial telephone contact with the office to completion, everything went almost smoothly! There was one problem. I was booked with an operative who had also... See more

Company replied

Rated 5 out of 5 stars

From calling them to getting the heating back on was straight forward and hassle free + on the same day, on a very chilly day during the Xmas break. Okay not the cheapest (not the most expensive ei... See more

Company replied

Rated 5 out of 5 stars

Handy Experts were the third company I had out to resolve an ongoing problem with my radiator. Where the other two companies failed, Handy Experts were able to identify a problem with the valve. Prob... See more

Company replied


Company details

  1. Handyman
  2. Drainage Service
  3. Electrician
  4. Heating Contractor
  5. Plumber
  6. Property Maintenance

Written by the company

HandyExperts provides reliable, hassle-free property maintenance services across London and the surrounding areas. We specialise in everyday repair and maintenance work, including plumbing, electrics, heating, drainage, and general handyman services. Our focus is simple: make it easy for customers to get problems resolved quickly, professionally, and with minimal disruption. Whether it’s a small repair or a more involved job, we aim to deliver a smooth experience from first contact through to completion. We work with experienced, vetted tradespeople and take care of everything behind the scenes, so customers benefit from consistent communication, clear pricing, and dependable service. Our team is always on hand to manage jobs, answer questions, and ensure everything runs as it should. We pride ourselves on being efficient, dependable, and honest in the way we operate. Most of our work comes from repeat customers, landlords, and property managers who value a service they can rely on. All work carried out by HandyExperts is backed by our standard 6-month workmanship guarantee, giving customers added confidence and peace of mind. If you need help with a repair or maintenance issue, we’re here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Got my Boiler serviced by Handy Experts…

Got my Boiler serviced by Handy Experts very friendly and professional

March 14, 2026
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Reply from HandyExperts

Hi Adam,
Thanks for taking the time to leave a review. It’s great to continue receiving feedback from our regular customers. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

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Rated 5 out of 5 stars

Refreshing experience.

An honest plumber who gave a realistic assessment of the site rather then the one which would net him the most money, unlike another company I had in recently, who worried me unnecessarily, with talk of a hugely expensive replacement.

March 3, 2026
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Reply from HandyExperts

Hi Robert,
Thank you so much for this review, it really makes a difference to receive this level of feedback. We hope you will consider us for future work, thanks again.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Technician was friendly and offered…

Technician was friendly and offered help where he could. He explained what was happening and made suggestion of what icould do next.

March 12, 2026
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Reply from HandyExperts

Hi,
That's great to hear, thank you for reviewing our plumbing services in Wembley. We appreciate all feedback, especially like this. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Fast

Fast, efficient and easy

March 10, 2026
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Reply from HandyExperts

Hi there,
Thanks for this review of our decorating services in Islington, three things that everyone in the business wants to be! The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Gas engineer who attended the job was…

Gas engineer who attended the job was the best I have ever experienced as far as his knowledge and skill are concerned. He was right on time and friendly
The Office staff is extremely good and helpful as well.

March 9, 2026
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Reply from HandyExperts

Hi Korale,
Thank you, thank you, thank you! What an awesome review. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team

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Rated 5 out of 5 stars

Excellent work and politeness

Excellent work and politeness

March 10, 2026
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Reply from HandyExperts

Hi Jean,
Thank you for taking the time to leave us a review, it's very much appreciated. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Excellent effort by electrician Darren

Excellent effort by electrician Darren. Tricky fault to diagnose, and delivered a practical fix.

March 9, 2026
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Reply from HandyExperts

Hi David,
This is great, thank you for letting us know about your experience. Darren and the team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Good work done with care and professionalism

Andy phoned ahead of time to let me know he was on his way. He talked me through what he was doing to the boiler and why and provided me with a gas safety certificate. He was very professional and also very friendly so we had a great chat too about other things. I would definitely recommend this company to others. I feel completely confident that this is money well spend on maintaining my boiler and that the work was done honestly and with care.

January 11, 2026
Unprompted review
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Reply from HandyExperts

Hi Stephen,
This is a wonderful review, thanks so much for sharing it. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Called Handy Experts for a quick and speedy resolve. …

Called Handy Experts for a quick and realible resolve to fit the new cooker hob to electical point. No fuss and professional finished at the right price.

March 6, 2026
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Reply from HandyExperts

Hi David,
Thanks for taking the time to leave a review. It’s great to receive feedback. We’ll pass your comments back to John and the team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

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Rated 4 out of 5 stars

Job well done

The job in hand was done so well great job

March 3, 2026
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Reply from HandyExperts

Hi Owen,
Awesome! We really appreciate receiving feedback like this. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Excellent and fast service from start…

Excellent and fast service from start to finish, at a very fair rate.

February 27, 2026
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Reply from HandyExperts

Hi Bruce,
Superb, thank you for sharing your experience of our electrical services in Greenwich. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Glen was fantastic

Glen was fantastic. He presented his ID, evaluated the task, and promptly began working. He completed everything ahead of schedule. Courteous and professional throughout. Much appreciated.

February 13, 2026
Unprompted review
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Reply from HandyExperts

Hi Jonna,
Thanks for the review! That’s what we like to hear!! Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Loved the service

Loved the service. Fast and professional.

February 5, 2026
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Reply from HandyExperts

Hi Idan,
That's great to hear, thank you for sharing your experience of our plumbing services in Islington. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

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Rated 5 out of 5 stars

Very pleased with the service I…

Very pleased with the service I received. Knowledgeable operative.
Had a couple of problems with water temperature through the shower mixer but resolved the problem.
Fair price paid for job.

February 6, 2026
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Reply from HandyExperts

Hi Andrew,
Thanks for taking the time to leave a review. It’s great to receive feedback like this. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

I found initial contact very easy

I found initial contact very easy. Every stage was explained clearly. Colin the plumber was excellent from arriving promptly to doing the work quickly and efficiently..

January 29, 2026
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Reply from HandyExperts

Hi Hughie,
Thanks for giving our plumbing services in Clapham such a considered review, we really appreciate you taking the time to share your experience with others. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Efficient

Efficient, professional and friendly.

January 13, 2026
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Reply from HandyExperts

Hi Christopher,
Thanks for the review of our plumbing services in Greenwich! That’s what we like to hear!! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Great

Glen was great showed his ID and assessed the job and got on with it. Finished well within time. Polite and professional. Thank you

January 16, 2026
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Reply from HandyExperts

Hi Kirstie,
Brilliant, thank you for sharing your experience of our gas and plumbing services in Richmond. Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team

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Rated 5 out of 5 stars

Electrician turned up on time after…

Electrician turned up on time after giving a pre warning call to estimate a time of arrival, very efficient and polite, had to go and purchase socket to replace faulty switch, but local company so only gone 10 mins

January 13, 2026
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Reply from HandyExperts

Hi David,
Thanks for giving our electrical services in Hampstead such a great review, we really appreciate you taking the time to share your detailed experience with others. We hope to work for you again in the future!
Thanks for your valued custom.
The HandyExperts Team

Rated 4 out of 5 stars
HandyExperts logo

Reply from HandyExperts

Hi Lawrie,
Thanks for taking the time to leave a review. It’s great to receive constructive feedback. Our prices may seem higher but we do have more costs than the usual sole trader. We hope you feel it was good value for money.
Thanks for your valued custom.
The HandyExperts Team

Rated 5 out of 5 stars

Good communication and professional

Reception were prompt and efficient. Engineer visit was arranged for next day. Pricing was explained clearly. Engineer was good in terms of communication, preparation and efficiency. Highly recommended.

January 8, 2026
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Reply from HandyExperts

Hi Emanuele,
Thanks for taking the time to leave a review, and for making it so informative. Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team

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