Rang the company after sending pictures, and agreed a price. When the van arrived they took pictures and rand the office . I then got a call from the office saying the price was now £140 originally... See more
Company replied
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Based on reviews, created with AI
If you have ever wondered about the best ways of clearing rubbish in your office or freeing up more space in your home, then Handy Rubbish is the rubbish removals company in London that offers the perfect service for you. If you have ever worried about getting rid of a certain piece of furniture or how to dispose of garden waste, then we are the company you need to call. We specialise in providing the very best in waste removal for every possible situation. No matter what it is that you need cleared, our rubbish removal company is here to make sure that you get exactly what you need. But if you are worried or concerned about the best possible way to go about junk removal and rubbish clearance, we can assure you get the right solution for your unwanted possessions.
United Kingdom
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Turned up late. They contacted their boss and said as there was domestic rubbish it would be £80 extra which there wasn't. I agree a price from 140 to 180 pounds just to get rid of rubbish. They had to take everything through the house and that didn't stop them from banging into things. VERY UNFRIENDLY
I called to enquire about the removal of assorted items. The process was extremely easy and surprisingly fast. They booked me in for that same day. They arrived on time, called me beforehand and collected all the trash quickly.
Sent photos to this company got a quote of £200 . On arrival they photographed the load again and the “office” phoned asking £375 . Sent them away as a quote is a legally binding agreement not an estimate. They should probably change their website to something more honest.
Arrived the very next day after calling and collected all of the rubbish from my front garden. Driver was very helpful. Bear in mind what most others are saying. The quoted price was far cheaper than other firms until the driver turned up, when it doubled! However, after some polite negotiation the price was reduced to a figure I was happy to pay. Everybody happy!
The actual removal of the bulky item was painless. With me it was the reception admin person who failed to send me an email to confirm booking which requires me to respond that I accept the booking and with out that the workmen turned up and I did not let them in until that email came into my inbox. Then even more painful waiting to send me an email to provide the bank details had to pay one of the workmen instead and send that as proof of payment instead. The workmen were very polite and did their job very quickly though. Shame about the reception/admin staff.
A very efficient service that I would use again and also not hesitate in recommending. They offer a fair price and came within an hour of making the call. Excellent!
Really poor buisness module, called me up on a shoot location to cancel a job because the team dont want to wait around till the agreed collection time. What kind of business runs a model like this because they can't be bothered. Didn't care that I said I would be unrecommending them to all my production clients/contacts. Poor Behaviour and communication.
Sent pictures for a quote - was quoted £140
Driver turned up, wanted £440.
Pictures were accurate and showed what needed to be taken.
Total waste of time.

Reply from Handy Rubbish
Absolutely amazing service would highly recommend. Wasted no time collecting my furniture and away it went. Thank you

Reply from Handy Rubbish
The service was great and professional. I needed a lot more collected than I previously asked for and they were more than happy to do it. It ended up taking too trips but they cleared my entire house. Would recommend.

Reply from Handy Rubbish
I had great experience. I spoke to the team over the phone first. Agreed to the date and time. Lisa was very helpful.
The team arrived in the indicated time slot and collected rubbish.

Reply from Handy Rubbish
Easy to communicate initially (especially as I called them on a Saturday at 5pm). I sent pictures and a video of the rubbish and was very explicit of what would need taking.
I was given a quote of £100 which I was happy with as they would come the next morning (Sunday) at 10am.
I had read the other reviews and knew they would try to increase the cost on the spot, which they did by saying £160. I was very firm and said I would not pay a penny over the agreed amount of £100. After 10 minutes of back and forth, they eventually agreed to £100.
It was 10 minutes work for them (7 black bags of carpet and a few bits of wood). I even helped them load their van so it was easy work / money for them.
My advice to those using this company - be prepared for an upsell and stick to your guns!

Reply from Handy Rubbish
Pathetic scammers ! They quote one price but when the van arrives they quote triple ! Avoid these scammers at all cost

Reply from Handy Rubbish
Don't go near them! Arranged a same day collection of a 4 seater sofa and they failed to tell me that they were not collecting having told me it was a definite collection. Utterly useless company. Avoid at all costs!

Reply from Handy Rubbish
I shopped around before choosing this company. I spoke to Jessie on the phone to get a price for the three items of furniture I wanted removed. The price was confirmed by email. I had read other reviews which said that the price quoted goes up when the workers arrive, so I called back again to make sure that the price quoted was exactly what I would pay with no hidden extras. I was assured by Jessie that the price was correct. Milena and Runen came 30 minutes before the appointed time which was great for me. They were polite and helpful, and moved the items without any damage to walls in my narrow hallway. Milena took photos before and after collecting my items. All in all I was very happy, both with the price quoted and with the service I received from Milena and Rumen. I would use this company again. The price quoted was much better than others I called.

Reply from Handy Rubbish
Sent photos, agreed a price at £200 and then get a call as they arrive on site to say that £200 is now £450 as there is a 'tonne' of rubbish. Absolute nonsense since it was a bit of turf and about 4 black bags of cardboard and paper. Sheer price gouging from a bunch of rogue traders. Avoid at all costs.

Reply from Handy Rubbish
Good experience with this company - the phone call came immediately after I sent an online query. I sent pictures of our rubbish and was given a quote. They turned up when they said they would, and by that point we'd added a few things to the pile, which increased the price but it was still reasonable. The rubbish was also in several piles in different places in the garden and they were happy to collect all of it from different places and take it away,

Reply from Handy Rubbish
Terrible experience. I called them up to arrange a collection for waste at my mums house. Told them the items they quoted me £180. I then went and read reviews here and I saw that often they would come to collect and increase the price. So to avoid this, I drove to my mums house and took pictures from every angle and wrote a list of every item. She then quoted me in writing that the collection would be £200. Next day they come to collect and I drive down to be there, the waste men take pictures send it to head office and the head office call me to say it’s now £330 based on the assessment. I LOST IT. How could you increase the price based off of pictures he sent you that are the EXACT same pictures that I sent yesterday. I told the head office woman I will not pay a penny above the agreed price of £200. She then comes back with I have negotiated down to £280. I said NO. I’m not paying more than £200 out of principle. They wasted my time when I drove to take the pictures so I wouldn’t be in this situation. So I said tell your drivers to leave.
I’d rather use a company who sticks to their word (even if the initial quote is higher)than this deceptive company.

Reply from Handy Rubbish
We contacted Handy Rubbish at short notice but they were very responsive, turned up at the right place and on time and did the job quickly and efficiently and at a much cheaper price than we were quoted elsewhere.

Reply from Handy Rubbish
I am very pleased with the service provided by the team.
Professional team and excellent service.
They were on time and did a very good job.
I will definitely use them again in future.
Thank you so much Team!

Reply from Handy Rubbish
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