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Rated 1 out of 5 stars

After 2 years: still no refund. Refund was granted due to damaged beds. Beds were sent back, but no refund has reached my account. Still waiting and hoping to give this company better review but as fo... See more

Rated 1 out of 5 stars

Delivered wrong bed, 100x200cm instead of 90x200cm, so mattress and bed bottom don't fit and the bed is unusable. Customer service is not available; the phone numbers are out of order, they don't resp... See more

Rated 5 out of 5 stars

A good stable natural simple bed :) of a good quality and at affordable price, very quick delivery, support and quick and helpful response of the customer service after the order has been received. Th... See more

Rated 5 out of 5 stars

I had Problems ordering with the internal shop system. Hansales did everything that was needed to place the order with email. It was managed within one day. The delivery was very fast and the price... See more

Company details

  1. Bedroom Furniture Store

Written by the company

Wir produzieren und verkaufen folgende Produkte aus Birkenholz: Betten aus Naturholz, Rollrost (Lattenrost) aus Vollholz, Schneidebretter, Brennholz (aus Produktionsabfällen).


Contact info

3.3

Average

TrustScore 3.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good customer service

I had Problems ordering with the internal shop system. Hansales did everything that was needed to place the order with email. It was managed within one day. The delivery was very fast and the price was excellent. I had no Amazon-packaging.
Very good customer service.

June 4, 2024
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Rated 5 out of 5 stars

Immediate delivery

Immediate delivery. Everything was careful packed. The natural wood feels extremely comfortable. I can recommend in all respects.

May 8, 2024
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