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Hansons Auctioneers Reviews 

1,168
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 943 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, supportive, knowledgeable, and professional. Many highlight the excellent service, noting efficient communication, smooth procedures, and successful outcomes with items selling well. Reviewers also found valuations fair and accurate, indicating good value for money. However, some customers noted concerns regarding high commission fees and other charges. A few felt valuations were sometimes unrealistic, leading to items selling for less than expected or not at all. Additionally, some experienced issues with items being lost, mismanaged, or a lack of clear communication about their sale status.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent service from valuation... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the detailed and... See more

Price

People report ambiguous experiences with price, with some customers achieving good sale prices, even above... See more

Value for money

Customers generally express satisfaction with the value for money, often reporting that items sold for more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial assessment, two guys turned up to pack. They were friendly and careful and took more than I expected . The initial suction was as expected; some tens did well but most going near bo... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more

Rated 5 out of 5 stars

I had my item valued by Hanson’s representative. I did not feel pressurised to sell. I accepted the valuation and a reserve was put on my sale item. At Auction my item made a good amount over the re... See more


Company details

  1. Auction House
  2. Art & Antiques
  3. Auto Auction
  4. Collectibles Store
  5. Online Auction Service
  6. Online Marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 74% of negative reviews

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4.5

All reviews

(1,168)

800 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Professional
Trust worthy
Delivered on my expectations
Straight forward and clear instructions on job in hand
Would use again

May 20, 2026
Rated 5 out of 5 stars

Victorian and Edwardian clothes

I recently arranged for a number of Victorian and Edwardian clothes to be sent for valuation and sale to Notty Hornblower at Etwall Derbyshire. Her expertise and excellent catalogue description, along with her enthusiasm and knowledge, ensured that their sale was very successful.

May 14, 2026
Unprompted review
Rated 3 out of 5 stars

Hansons lost my 2 lithographs (which…

Hansons lost my 2 lithographs (which were not small) for almost one year!. I enquired after 2 months and the search began and eventually they were found and put into one of their auction days. I received £5 and was very disappointed.

July 8, 2025
Rated 5 out of 5 stars

First time auction user

This is the first time I have used an Auction House and I was impressed from the very first meeting to the auction itself.
I felt the valuations were fair and the whole process and communications were friendly and straightforward. So much so, that I went home looking for more items to be valued!
All but one item were sold and that will go into the next auction.
I would not hesitate to recommend Hansons in Newark to anyone and would like to thank them for a great experience.

May 9, 2026
Rated 4 out of 5 stars

WELL RUN PROFESSIONAL ORGANISATION

I found Hansons a well run professional organisation with friendly and helpful staff. The only thing that stopped me giving them 5 stars was that I found they were a bit slow in paying out compared with another firm of auctioneers I have used.

April 14, 2026
Rated 4 out of 5 stars

Good communication & professional staff.

Took my items to Newark who transferred them to the auction. We were kept in touch and notified prior to & after the auction. Any issue we had was dealt with quickly by email so Good communication & professional staff.

May 6, 2026
Rated 5 out of 5 stars

A professional service from beginning to end.

A professional service from beginning to end.
They really did take care of every aspect for me.

From the initial meeting and valuation,photographing and cataloguing the items ready for auction.

They kept me upto date at all times and answered my emails in a polite and prompt manner.

I was very happy with the results and must say that for the service given the fees are truly well earned.


April 2, 2026

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