HAPPYCAR Reviews 43

I had an extremely frustrating experience with Happcar. Despite meeting all the usual requirements, they refused to release the vehicle because my credit card showed only the initial of my first name—even though all my other documents matched perfectly and I’ve used the same Barclays card for over 10 previous rentals without a single issue.

To make things worse, I was quoted a €3/day additional driver fee with a €30 cap, but at the counter, I was asked to pay significantly more without clear justification. The staff were unhelpful and unwilling to discuss or explain the charges, and their rigid attitude caused me to lose my entire booking.

This company clearly cares more about finding technicalities to reject bookings than actually serving customers. I would strongly advise avoiding them unless you're ready to gamble your holiday on arbitrary rules and hidden fees.

We were helped so nicely at the location 6742 Collins Ave in Miami Beach. For years we did rent from other parties but we won't anymore. The son of the owner helped us extremely friendly, but the other guy was also very nice. Oh my god what a difference. We liked the car, it was clean and drove perfect . We are the guys who came in with the yellow beamer that the customers wanted to rent, and also have the Prowler. Thanks guys you made our day on February 27 rental agreement 622970972

Everything went very smoothly. In fact, they were fast to process a refund due to a double charge on my credit card. I also got the exact car i booked for in LAX. Do note that the price quoted is only for the car. The car rental company will have other miscellaneous charges when you collect the car. It can come up to a hefty sum. In all, i will certainly recommend happycar to all.

excellent customer service and great price comparison

Easy processing of the car. Good customer service

New clean car. Fast check in and drop off in Lisbon airport. Upgrade. Less than one week return of the deposit.

Booked a car via happycar for 60 days with Europcar in Punta Cana.Booking Ref HAPPYCAR Booking ID: 7525853. On arrival I am informed I can only have a car for 30 days as that is as long as Europcar can hold my credit card details. I now have the hassle and extra expense of finding a car for the next 30 days. I emailed happy car about this and they have not responded at all.

Good service and cars were in good condition low milesge and clean

Very good cars,very good services,very helpful people

Easy to reserve a car on line, easy to pick it up and easy to give it back.

Kind and convenient service! Thank u

See my previous review about hiring a car in Menorca. I chose a car to be collected at the airport’s terminal (not in the vicinity) and they confirmed my booking being for collecting the car at the airport’s terminal. On the day of collection they even sent me a text message to my mobile phone, re-confirming that I should go to the hire car’s company desk on the airport to collect the keys. There was no such hire car company at the terminal but a good 10mins away on a minibus ride. The hire company, Inter rental, has so far declined any responsibility for the mis information provided by Happycar’s website and on the basis that I paid Happycar for the service. As I anticipated on my previous comments, Happycar blame Inter rental and Inter rental blame Happycar. The bottom line is that I paid for a service that did not exist and that complaints against Happycar, Inter rental (part of Goldcar) are on the rise in both Spain and the UK (as per information provided by the Spanish Consumer Protection Association (OCU) and Which in the UK
Use Doyouspain instead or Economycarrentals - they don’t mislead you and if you have an issue they have great customer service (unlike Happycar)

On arrival at the airport we start looking for the rental cars offices. We were a little earlier than planned but that was no problem for Hertz. We got a nice car with all facilities. Good services. Keep it up.

Renting the car was easy on their website, I highly recommend them!

Seamless way to get prices from all of the major companies in one forum. Easy to compare and book. No problems at all once I got to the car rental counter.