We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... See more
Company replied
We had an emergency issue on the weekend and a very helpful and highly professional young man called Oliver just saved us by coming late night and sorting it all out. Not only he fixed the blockage bu... See more
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The two people who attended were absolutely brilliant. Wessex water turned up and didn’t want to know. Dynorod waked away as did another firm. These two guys were professional and determined to resol... See more
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4.5
Excellent
363 reviews
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Replied to 100% of negative reviews
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Can’t go wrong
Excellent communication right on time great job done always and reasonably priced. I am always happy.
September 3, 2025
Reply from Happy Drains Ltd
Hi Mr Mohammad
Thank you so much for our 5* review.
We are glad to hear that the engineer was prompt and the job was completed successfully. We shall look forward to resolving any drainage issue needs you have in the future!
Kind regards
Happy Drains Ltd
Clearing multiple drains and pipework
Arrived promptly, were friendly and helpful, solved the problem quickly and went beyond by checking neighbours drain and potential long-term downstream problem also, plus advised how to take it up with the water company. Great to have a fixed affordable price and would definitely recommend.
August 1, 2025
Reply from Happy Drains Ltd
Hi Elliot
We're happy to hear that you had such a positive experience! It's great to know that the work was completed efficiently and to your satisfaction. Thank you for sharing your feedback.
Kind regards
Happy Drains Ltd
professional job
carried out the job effectively and quickly and helpful in explaining what was going on; report ready the next day. Not their fault that the scan didn't answer my questions
August 4, 2025
Reply from Happy Drains Ltd
Hi Diana
We appreciate you taking the time to leave us feedback. We are happy to hear that you were pleased with the service.
Kind regards
Happy Drains Ltd
He missed where the roding point was
He missed where the roding point was, had to get another drain company in who found it immediately and unblocked the 4ft of pipe in 2min, only charged £40
July 23, 2025
Reply from Happy Drains Ltd
good afternoon Dean sorry to read the review we have had the opportunity to look at the job and can see we attempted to clear using several tools and due to pipework set up we were unsuccessful and reduced the charge accordingly. if you would like to send us the invoice and this shows we missed something we will happily re fund payment made.
It was all carried out efficiently and…
It was all carried out efficiently and explained to me in a manner that was easy to understand
August 8, 2025
Reply from Happy Drains Ltd
Hi Isobel
Thank you for your kind words and 5* review, glad to hear that the CCTV survey was completed efficiently and easy to understand.
Kind regards
Happy Drains Ltd
Really pleased with the service
Really pleased with the service, professional workmanship and attitude tackling a complicated situation and very friendly - Thanks again!
August 14, 2025
Reply from Happy Drains Ltd
Hi Pat
Thank you for leaving us a review, glad to hear that the engineer was professional, kind and polite and dealt with the job without any problems.
Kind regards
Happy Drains Ltd
Quick Response
My main drain connection to the sewer had block, only found out late saturday morning. Was potentially a big job so didn't want to risk tying myself and having a blocked drain until monday.
Happy drains were able to squeeze me in.
It was quick to unblock and now i've seen it done i can easily do again. The gent was polite & professional. Had to was down myself after to clear it and would have liked the sewer jeted as the same time how ever this i understand is not something offered on the emergency service. All in all very happy to not have a blocked sewer exit!
Thank you for your help.
August 16, 2025
Reply from Happy Drains Ltd
Hi Paul
We appreciate you sharing your experience regards the work that was completed efficiently.
Thank you for your kind feedback.
Kind regards
Happy Drains Ltd
Brilliant!
Knew what to do, fixed the issue, clear in communication. Definitely recommend
August 26, 2025
Reply from Happy Drains Ltd
Hi Anant
Thank you for leaving us a review and your kind words.
Kind regards
Happy Drains Ltd
Excellent service
Excellent service, I put a poor review on previously in error, so apologies to Happy Drains
August 15, 2025
Reply from Happy Drains Ltd
Hi Andy
Thank you very much for your kind words and the 5 Star review.
Kind regards
Happy Drains Ltd
Have used Happy Drains a number of…
Have used Happy Drains a number of times over the last few years. Always a very prompt service from making the call and arriving on site. I have a couple of rented properties and I know when I call happy drains they will be there when they say they will. Always report back there findings once the jobs completed. Great value.
August 21, 2025
Reply from Happy Drains Ltd
Hi Derek
Thank you for the 5 Star review, we appreciate your business and look forward to helping you again!
Kind regards
Happy Drains Ltd
Fast & Efficient Service and good…
Fast & Efficient Service and good communication throughout
August 21, 2025
Reply from Happy Drains Ltd
Hi Mr Appleby
Thank you for your kind words and review, happy to hear you found our service fast and efficient.
Kind regards
Happy Drains Ltd
Problem solved
Arrived promptly, professional, good advice, diagnosed,explained and solved the problem.
July 13, 2025
Reply from Happy Drains Ltd
Hi Anne
Thank you for your positive feedback; we appreciate it.
We're happy to hear that the engineer was professional and prompt.
Kind regards
Happy Drains Ltd
Happy Customer !
The company is reliable and reasonable when it comes to pricing a job.
Need I say more?
September 4, 2025
Reply from Happy Drains Ltd
Hi Stephen
Thank you for our review, and the positive feedback.
Kind regards
Happy Drains Ltd
Prompt, friendly and effective
September 1, 2025
Reply from Happy Drains Ltd
Hi Mr Lonsdale
We're happy to hear that the problem was resolved efficiently. Thank you for sharing your experience.
Kind regards
Happy Drains Ltd
Happy Drains give great service
Happy Drains have a great team full of experience and are extremely helpful and efficient. It is always a pleasure dealing with them.
August 19, 2025
Reply from Happy Drains Ltd
Hi Barry
Thank you very much for our 5* review, we are so pleased to hear this feedback for our team of engineers. We look forward to helping you with any issues in the future.
Kind regards
Happy Drains Ltd
Technicians reasonable to deal with but…
Technicians reasonable to deal with but highly unprofessional phone operator. Ripped me off with hidden T&Cs and didn’t resolve anything.
July 14, 2025
Reply from Happy Drains Ltd
Hi Joel
Sorry to hear the feedback with regards the office operator this is something we obviously do not want to hear and apologise on behalf of the team at Happy Drains Ltd.
In reference the work, I believe the main manhole had been built over so unfortunately we didn't have the required access to complete the works as per our confirmation emailed at time of booking.
Kind regards
Happy Drains Ltd
The engineer was very polite
The engineer was very polite, knowledgeable & wrote a very detailed survey of my house / road sewage problems
August 3, 2025
Reply from Happy Drains Ltd
Hi Susan
Thank you so much for your feedback and review on the CCTV survey that was completed we appreciate it.
Kind regards
Happy Drains Ltd
No fuss
Prompt service. Quick and efficient unblocking of my problematic drain. Friendly and polite Happy Drains guy. Always lets me know how far away he is from my house with a call. Gets the job done without any fuss.
July 14, 2025
Reply from Happy Drains Ltd
Hi Jane
We are so glad that you had such a positive experience. Thank you for your feedback and your time.
Kind regards
Happy Drains Ltd
I got the appointment very quickly and…
I got the appointment very quickly and the engineer arrived in time and done the job very fast
August 11, 2025
Reply from Happy Drains Ltd
Hi Braganca
We appreciate you sharing your experience with us. We're so glad to hear that you were happy with the service provided.
Kind regards
Happy Drains Ltd
Good service
August 29, 2025
Reply from Happy Drains Ltd
Hi Surendran
We are so glad that you had such a positive experience. Thank you for your feedback and your time.
Kind regards
Happy Drains Ltd
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