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Gift Box By Simona Reviews 8

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TrustScore 3 out of 5

3.0

Gift Shop
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Company details

  1. Gift Shop

Written by the company

We are a happy gift shop that provides personalised and thoughtful gifts for all occasions.

Contact info

3.0

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Scam company

Scam company. False tracking numbers to slow you down. Nothing is above board with this company. Stay away.

December 8, 2022
Unprompted review
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Reply from Gift Box By Simona

Hello Mat,

We are sorry to hear about your review but we believe you might possibly have the wrong company. All our tracking is done through Royal Mail services and all our tracking numbers are not false.

Please can you check that you bought from www.happygiftingco.Co.uk as we can see you are not showing up as a verified buyer on trust pilot. Please can you send us an email to confirm your purchase and we will see if it was with us or not, Support@happygiftingco.Co.uk.

Thank you,
Simona & Sean
Happy Gifting Co.

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Rated 1 out of 5 stars

Are they a scam?

ordered 135.00 product on 11/23, as of 12/5 the tracking still does not work, i have emailed 3 times still with no resoponse, no phone number to contact them. The order number was 3517 and here is the tracking number they gave me UG741436267YP so they cant claim this review is false. I would not purchase anything from them ever again.

November 23, 2022
Unprompted review
Gift Box By Simona logo

Reply from Gift Box By Simona

Hello,

This review is not for our shop. You are leaving a review for this website https://uk.happy-gifting.com/ and not ours.

Again, your review is not verified as you have not purchased with us. We are currently on less than 2000 orders on our shop so that order number is not even possible.

All we can say, is please contact the store you are wanting to review which is : https://uk.happy-gifting.com/ because you are reviewing our store www.happygiftingco.co.uk.

Hope this helps!

Thanks,
Simona and Sean
Happy Gifting Co.

Rated 1 out of 5 stars

An absolute scam

An absolute scam. their phone number is disconnected. They will NOT respond to emails. They loaded fake tracking information to try to collect credit card payment. I sent them 20 emails they will not answer

November 29, 2022
Unprompted review
Gift Box By Simona logo

Reply from Gift Box By Simona

Hello Steve,

This is a very sad review. We have no order from you and this is again proven by the fact there’s no ‘verified badge’ next to your review.

Our email is fully functional and again we checked both our orders and emails and we have had neither from you. Please make sure you have review the correct business as you have never shopped with us.

Hope you are able to find the shop you are looking for but please be careful when reviewing as this affects small businesses. We believe from past mix ups, you are trying to contact happy gifting, this is a company that launched after us and used our name to piggy back of our business, our business is called happy gifting co. and we sell gift boxes. Follow the link on our trust pilot and you will see that it is not the website you ordered from, hope this helps.

Thanks,
Simona and Sean
www.happygiftingco.co.uk

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Rated 5 out of 5 stars

The box arrived beautifully wrapped

The box arrived beautifully wrapped, with a nice personalised card inside from my family. A box filled with love at the time I needed some pampering! The items inside were good quality and I had a nice spa evening with a nice cuppa and chocolate! That was happy gifting 🥰🥰🥰

March 27, 2022
Unprompted review

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