I have using their product for almost 2 yrs now. I have hair thinning and hair loss for past 4 years and the solution did the fix problem around temple areas and back of head which is common in all m... See more
Company replied
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Review summary
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Last year I became widowed and lost tons of hair and my beard thinned dramatically. Fortunately, I discovered Happy Head. Their easy to get AT HOME products, prescribed by a DERMATOLOGIST in just a... See more
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I just finished up a call with Steven. He was so patient, knowledgeable and helpful in so many aspects in helping me get situated with my new account with Happy Head!!!! He answered every question th... See more
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Angelica D. helped me correct an issue with my order today. She was a great communicator, she was efficient and she was polite and understanding. I’ve been a happy head customer for a long time now an... See more
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Company details
- #55 of 89 best companies in Pharmacy
- #10 of 28 best companies in Cosmetics Industry
- #11 of 58 best companies in Hair Product Store
- #32 of 54 best companies in Online Pharmacy
- #16 of 28 best companies in Wellness Center
- #30 of 59 best companies in Wellness Program
About Happy Head
Written by the company
Grow Your Hair Back Now
Click above to get 60% off your first Rx order with code: HAPPYHEADTP60
Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.
At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.
Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head - Customized, all-in-one hair growth solution
Written by the company
- Let's get growing!
- One focus, no distractions: We don’t do anything else. Just hair growth. As a result, we built our whole company to support hair loss patients with hair growth. 100% of our partner doctor network doctors are Board Certified Dermatologists. If you went to another company, chances are your appointment will not be with a hair specializing dermatologist, but rather, with an advanced practice nurse or a primary care doctor with no specialty in dermatology and hair. Our specialists are what allow us to provide a custom formula uniquely for you. Thanks to our specialization in hair growth, we’re able to offer a broader range of FDA-approved hair loss medicines than anyone else online. Fully customizable: Happy Head is the only customizable hair loss solution in the market. Each customer receives a free consultation from a Board Certified Dermatologist licensed in their State. Based on the consultation, the doctor then issues a specific, fully customized prescription based on age, sex, and medical hair loss history. This custom formula is made fresh and delivered with express shipping. Always made fresh: The pharmacist makes your topical prescription hair growth medicine fresh the day it ships. Our product is not sitting around for months like off-the-shelf products.
Fast & Discreet Shipping
Free Express Shipping
Happy Head offers free and discreet express shipping, directly to you every month!
Contact info
11669 Santa Monica Blvd, Suite 101, 90025, Los Angeles, United States
- 844-962-4247
- help@happyhead.com
- happyhead.com
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Good customer service, but hard to cancle the subscription which makes sense from the business standpoint.
I just wanted to reduce the dosage of my topical formula and spend a few minutes with the healthcare professional to go over my chart and conclude a decision. Pretty satisfied.
August 2, 2025
Reply from Happy Head
Thank you for sharing your experience, Edwin! We’re glad to hear you were able to connect with our healthcare professional and adjust your dosage to better fit your needs. It’s great to know you felt supported in reviewing your chart and reaching a decision. We’re happy you’re satisfied with the process, and we’ll continue to be here whenever you need guidance.
My Rep Jim was *SUPER* Polite
My rep Jim was *SUPER* Polite, Professional, Patient, and *VERY KNOWLEDGEABLE!* He answered all my questions and has a friendly & accommodating personality. It was my first time dealing with "Happy Head" and I'm thoroughly satisfied. I highly recommend the company and Jim.
Sincerely, Vince
April 16, 2026
Unprompted review
Reply from Happy Head
Hi Vincent,
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
Glyza Faye P IS THE BEST SUPPORT PERSON AT HAPPY HEAD!
Glyza Faye P. solved my problem quickly and easily! She was so kind to me and I’m very grateful.
April 16, 2026
Reply from Happy Head
Hi Amy!
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
Reply from Happy Head
Hi Christopher,
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
Angelica D
Angelica D. helped me correct an issue with my order today. She was a great communicator, she was efficient and she was polite and understanding. I’ve been a happy head customer for a long time now and I’ve only had great experiences with the support team. Love the product too.
April 16, 2026
Unprompted review
Reply from Happy Head
Hi Matt!
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
Great support and customer care!
I’ve used this company over the years and appreciate the support I’ve received. My questions have been answered and tips have been shared recently to get the best result from their product.
April 15, 2026
Reply from Happy Head
Hi Sherrel,
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
After 4 months of zero growth and…
After 4 months of zero growth and continued hair shedding/loss I cancelled my subscription. The woman I spoke with kept trying to sell me different options until I literally said “stop, stop, please stop selling to me I just want to cancel my account” 5 days later they charged my account. I immediately called to cancel the shipment as I had canceled my account. They told me I needed to wait and receive the shipment and then send it back for a refund. The worst annoyance (illegal?) is there is no way to take all of your account information; name, address, credit card information, out of their system. They call me relentlessly to this day.
April 15, 2026
Unprompted review
Reply from Happy Head
Hi Kate!
Thank you for sharing your experience. We’re very sorry to hear about the frustration you’ve gone through, both with your results and with the cancellation process. That’s not the experience we want for our customers.
We understand how upsetting it must have been to feel pressured during your cancellation request. While our team may offer alternative options, especially since Happy Head provides customizable treatments, your request to cancel should always be respected promptly and without added stress. We sincerely apologize that this was not your experience.
Regarding the recent charge, once an order has been sent to the pharmacy and preparation of the medication has begun, we’re unfortunately unable to cancel it. For this reason, we ask that cancellation requests be submitted at least 3 days prior to the next billing date to allow time for processing. In situations like this, we do ask that the order be returned once received so a refund can be issued.
We also want to clarify that you can request to be removed from marketing communications at any time, and we would be happy to ensure that outreach is stopped moving forward.
Lastly, we understand your disappointment with the results so far. Around the 4–6 month mark is typically when many customers begin to see visible improvement, and it can take up to 6 months of consistent use to reach full effectiveness, depending on individual factors. That said, we respect your decision and your experience.
We truly appreciate your feedback, as it highlights areas where we need to improve, particularly around communication, cancellation, and overall customer experience.
Reply from Happy Head
Hello Drew! Thank you very much for sharing your feedback with us. We are delighted to assist you and remain dedicated to delivering exceptional customer service. Kindly do not hesitate to contact us should you have any further questions or concerns, as we are always available to provide support. Thank you once again, and we wish you continued success.
Lenita was so friendly and helpful
Lenita was so friendly and helpful.
I am very pleased with the service and product. I have been using Happy Head for over 2 years.
April 14, 2026
Unprompted review
Reply from Happy Head
Hello DM! We truly appreciate you taking the time to share your wonderful feedback. It’s fantastic to hear that Lenita was so friendly and helpful, and that you’ve been pleased with our service and product for over two years. Please don’t hesitate to reach out if you have any more questions or need assistance—we’re always here to help. Thanks again, and happy growing!
Great Customer service with my online chat…
Customer service with my online chat representative named Adelene...a real person, not AI, was stellar! She answered all my questions and changed my Rx as needed. Super nice and efficient.
February 11, 2026
Reply from Happy Head
Hello there! Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Ive been using Happy Head for about 7…
Ive been using Happy Head for about 7 months now, and my hair is growing like crazy. I am so happy with my results and thats just half of my satisfaction the customer service is always a 10! Harvey and his team helped me come up with a subscription cost I can afford and I'm grateful. Thank you.
September 29, 2025
Reply from Happy Head
Hi LaTeisha,
This truly brightens our day! We're so happy to hear that you are seeing great progress using our products. If you need any assistance, feel free to reach out to us at www.happyhead.com/help/ or just text us at 844-962-4247.
We're here to help!
A+ Customer Service
Somehow, my order was delivered to the wrong address (at no fault of HH but USPS). I informed Happy Head that I had not received my order, and they immediately sent me a replacement the following day. They kept me updated on the tracking, as well as following up as to whether I did in fact receive my order ;)
What excellent Customer Service. I wish other companies would implement this level of professionalism.
Thank you, Happy Head
June 20, 2025
Reply from Happy Head
Hi Darryl,
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
Due to stress I lost all my hair on the…
Due to stress I lost all my hair on the left front side of my head. It was awful and traumatizing. I used the topical. 3 months later it all grew back. My head was bald and now it all grown back. Highly recommend the topical!!!
July 10, 2025
Reply from Happy Head
Hi Santa,
This truly brightens our day! We're so happy to hear that you are seeing great progress using our products. If you need any assistance, feel free to reach out to us at www.happyhead.com/help/ or just text us at 844-962-4247.
We're here to help!
Reply from Happy Head
Hi Eric,
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
Reply from Happy Head
Hi Linda,
Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help.
Thank you again, and happy growing!
great service and product
August 16, 2025
Reply from Happy Head
Hello Heriberto! We truly appreciate you taking the time to share your positive experience with us. It’s wonderful to hear that you’re happy with our service and product. Remember, we’re always here to assist you with any questions or concerns you might have. Thanks once again, and happy growing!
Fast and good service
AI was able to get me a lot of info, but switched over to a real person in less than two minutes when I had other questions. And he handled everything perfectly.
June 20, 2025
Reply from Happy Head
We love hearing this! Our AI is here to get you quick info fast, but when you need that human touch, our team is ready to jump in. Less than two minutes? That’s teamwork at its finest. Thanks for sharing your experience—we’re thrilled everything was handled perfectly!
Long time patient changing prescription to new liposomal topical formula.
My agent, Seph, was highly responsive and helpful in making sure that my new 10 in 1 liposomal prescription was acknowledged in the system and sent to me with a new subscription schedule.
April 13, 2026
Unprompted review
Reply from Happy Head
We’re delighted to hear about your positive experience with Seph. It’s wonderful to know that he was highly responsive and helpful in ensuring your new 10-in-1 liposomal prescription was properly acknowledged in our system and scheduled with your new subscription. Your feedback highlights the dedication of our team, and we truly appreciate you taking the time to share it.
I have using their product for almost 2…
I have using their product for almost 2 yrs now. I have hair thinning and hair loss for past 4 years and the solution did the fix problem around temple areas and back of head which is common in all men. The product is wonderful and no side effects with excellent customer derived and discounts availability through the year.
April 12, 2026
Unprompted review
Reply from Happy Head
Hello Sathish! Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Great experience so far
Great experience so far. Looking forward to the continued treatment.
April 11, 2026
Reply from Happy Head
We’re so pleased to hear about your great experience so far, Howard. It’s wonderful to know that your treatment has been positive, and we truly appreciate your confidence in continuing with us. Your feedback motivates us to keep delivering the highest level of care and support.
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