Happy Motor Finance Reviews 

183
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Every time I phoned, within seconds I was transferred to my dedicated account manager, Megan. When I say dedicated, this girl went above and beyond, nothing was too much trouble from start to finish,... See more

Company replied

Rated 4 out of 5 stars

A big thanks to Aaron for arranging the finance on our new car, it was completed very quickly and efficiently.

Company replied

Rated 5 out of 5 stars

After speaking with Leon he made sure all details for my purchase went very smoothly, nothing was to much trouble for him. always in contact letting you know how things were progressing. personally ca... See more

Company replied

Rated 5 out of 5 stars

Great service all round from Zach. I approached HMF to establish whether I could say any money by switching my existing car loan from another provider. Within minutes, Zach had a loan agreed at a sign... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

Get an instant online decision by using our quick and easy form, you will get an instant decision in a matter of minutes with no impact on your credit score. Find your dream car from any reputable dealer nationwide and find the car that suits you, and your budget. Sign and collect your new car once we have dotted the I's and crossed the T's. We'll do the rest of the paperwork. OR Refinance your current vehicle to save money on your monthly payments. The old-fashioned way of buying a car is to get the car finance at the same place where you buy the car. However, this may not always ensure you get the best deal, which is why using a car finance comparison service is important. If you get your finance from Happy Motor Finance, you are buying your car from a position of strength, since you will know your budget. Often, dealers can only offer a limited number of deals from a finance company. But at Happy Motor Finance, we have many lenders on our panel. Meaning, we can make sure you are getting the best finance deal for yourself when you use us to compare car finance. Plus, we do all the admin, paperwork, and negotiations with the dealer. Because this way, you can drive straight off in your newly purchased car instead of spending hours in the dealer’s sales office.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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4.7

All reviews

(183)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive and professional

The absolute dedication and speediness of the chap who was assisting with my finance agreement meant I was able to drive away with my new car two days after going to see it. Any questions or updates I sent, I was answered almost immediately and they chased up everything for me quickly. Came away with a nice agreement and a new car, thanks Matthew!!

January 16, 2025
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Chris :) Glad we made you HAPPY!

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Rated 5 out of 5 stars

Absolutely Fantastic Service.

Absolutely fantastic service from start to finish.
Despite having bad credit, Happy Motor Finance were able to find me finance that suited my budget. They acted fast and payments were affordable. They weren't pushy, and I was quite surprised with how friendly and laid back they were unlike most brokers. They liased with the dealership on my behalf and I am happy that they got me the best deal. Whenever I had any concerns, they were upfront and honest and sorted out my queries straight away. I was happy to drive away with the motor I wanted. Thank you all that I dealt with.

January 6, 2025
Unprompted review
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Reply from Happy Motor Finance

Thanks :) Glad we made you HAPPY!

Rated 5 out of 5 stars

Matthew is a wiz kid.

Matthew is a wiz kid.
Fast efficient service.
Will buy my next rolls Royce with you guys.

Thanks sunny

January 10, 2025
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Sunny :) Glad we made you HAPPY!

Rated 5 out of 5 stars

Excellent service

Excellent service, Matthew was extremely helpful.

January 9, 2025
Unprompted review
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Reply from Happy Motor Finance

Thanks Anthony - Hope you enjoy your new car and glad we made you HAPPY!

Rated 5 out of 5 stars

Excellent support from start to finish

Excellent support from start to finish. Matthew made the whole experience stress free by making things very easy to manage. Quick turnaround with a number of financing options put forward for me to work with. Couldn't recommend highly enough.

January 6, 2025
Unprompted review
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Reply from Happy Motor Finance

Thanks for your review Michael - We are glad we made you HAPPY - enjoy your new bike! :)

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Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, Kirsty was great and always available at any time through the day. Would recommend

December 12, 2024
Unprompted review
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Reply from Happy Motor Finance

Thanks Dave for your review - Glad we made you HAPPY!

Rated 5 out of 5 stars

Had great customer service with Kirsty

Had great customer service with this company, also I will say the customer service that was provided by Kirsty was more than helpful, I have more or less contacted Kirsty and sat back and all was provided to my needs.

Definitely recommend to all.

December 12, 2024
Unprompted review
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Reply from Happy Motor Finance

Thanks Danny for your review - Glad we made you HAPPY!

Rated 5 out of 5 stars

Good behaviour happier with the Happy…

Good support and couldn't be happier with the Happy motor finance were very helpful especially Leon can't thank him enough for the great customer service and how quickly they got me the finance I wanted and great repayment

December 10, 2024
Unprompted review
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Reply from Happy Motor Finance

Thanks Jason for your review - Glad we made you HAPPY :)

Rated 5 out of 5 stars

Had an amazing experience with Kirsty…

Had an amazing experience with Kirsty she was so helpful did everything she could and managed to get everything sorted 5 mins before they closed would definitely recommend

December 7, 2024
Unprompted review
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Reply from Happy Motor Finance

Thanks for your review Harley, glad we made you HAPPY :)

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Rated 5 out of 5 stars

Very quick and easy.

From applying for finance to getting the car was 2 days, would have been 1 day if I hadn’t been working. Kirsty was prompt with replies and chased everything up very quickly.

December 6, 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review James, glad we made you HAPPY :)

Rated 5 out of 5 stars

Didn’t really know what to expect but…

Didn’t really know what to expect but what I got was outstanding service, excellent communication and a “Happy” outcome..
Nothing seemed too much trouble, there was no pushiness and I would recommend their service

December 4, 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review Mark, glad we made you HAPPY :)

Rated 5 out of 5 stars

Very fast and nice service

Very fast and nice service. good advice. 24 hours and I am happy with my new car. I RECOMMEND

December 3, 2024
Unprompted review
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Reply from Happy Motor Finance

Thanks for your review! Glad we made you HAPPY :)

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Rated 1 out of 5 stars

What started as a 5 star review ended…

What started as a 5 star review ended up with a one star happy were amazing to begin with but when I had issues with the car I had and rejected it it all changed messages were hit and miss told I couldn’t drive the car until it was collected which was over a week later explained I had no vehicle to be told there’s public transport 😡 had to constantly chase up getting car fetched then once collected which was on the thurs money could have gone back to happy the same day but after a phone call on the Friday I get told the dealer is away until Monday eventually he paid but then to be told by happy it was then in a queue in their accounts dept absolute joke three weeks without a car once the money was returned to the finance company I then found another car I gave happy the benefit of the doubt to prove themselves so I went back to them got the email with the figures for finance which showed an extra £240 when questioned a person at happy they told me it was dealers admin charge I called the dealer who told me they don’t charge admin fees this person then told me she had got the dealer to waive the extra £240 which actually wasn’t the case it was happy that had told the dealer they would waiver it after this I decided I wanted to deal with the finance company direct and not a broker happy in between to then receive messages from a person at happy to say well I hope you don’t get problems with your next car or you’ll have to deal with it yourself direct with the dealer then another message to say there’s no pleasing some people ! Well if that’s how happy treat their customers then I’m glad I decided not to be one anymore. I have all proof of what I have written.

December 4, 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Hi there, apologies we could not meet your expectations in this instance but the majority of the issue was the initial dealer delaying collecting the vehicle and returning the funds back to us so we can start the new agreement.

Rated 5 out of 5 stars

Kirsty was brilliant

Kirsty was brilliant. Taken all the stress out of the process. Always keeping me informed . I can highly recomend them

November 29, 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review, glad we Made you HAPPY!

Rated 5 out of 5 stars

Helped me with everything

Helped me with everything , couldn’t have had anyone better than Kirsty

November 29, 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review, glad we Made you HAPPY!

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