Happy Snap Gifts Reviews 

106
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers generally had a great experience with this company. Loyal customers frequently praise the amazing quality of personalised items like banners, cushions, and fabric bunting, noting how incredibly clear the printed pictures turn out. People also mention that online orders arrive very quickly, providing wonderful and emotional gifts that genuinely bring true joy to family celebrations. Some reviewers were not happy with certain products, pointing out poor print quality, faded fabric material, or masks requiring tedious self-cutting. A few other consumers also noted unexpected delivery delays or experienced frustrating issues with custom luggage tags snapping completely during the transit process.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing their delight over items like photo... See more

Quality

Consumers find quality to be ambiguous, with mixed experiences reported across various products. Many... See more

Order

Users describe positive interactions with order processes, noting that products are easy to purchase and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely delighted with my personalised make up bag from Happy Snaps. I had a slight issue initially but Suhayl, in Customer Services, was extremely helpful. I will definitely be ordering from th... See more

Company replied

Rated 5 out of 5 stars

Amazing personalised photo bunting for sister’s surprise 50th. Easy to order and arrived quickly. So nice to have cloth material and not plastic! Flutters beautifully and looks great outside or in... See more

Rated 5 out of 5 stars

Order a pet cushion for my son, paid extra for express delivery and received it within 24 hours! He was thrilled with it and it was great value for money (I got the large). The photo turned out great... See more

Rated 5 out of 5 stars

I got one for my friends daughter, she absolutely loves it! Very well made, I would definitely recommend. I have recommended to others who have also got the same product & they love it too!


Company details

Information provided by various external sources

We print your favourite photos on a range of stunning gifts such as Personalised Photo Mugs, Photo Panels, Photo Cushions, Canvases and so much more.


Contact info

4.1

Great

TrustScore 4 out of 5

106 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(106)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and service

Absolutely delighted with my personalised make up bag from Happy Snaps.
I had a slight issue initially but Suhayl, in Customer Services, was extremely helpful.
I will definitely be ordering from this small business again.

October 14, 2025
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hello, Thank you so much for your lovely review, i will pass this over to Suhayl and he will be delighted to hear you are pleased.

Rated 1 out of 5 stars

Dodgy company????

I paid for same dsy despatch and 1st class delivery. 2 weeks on and I'm still waiting for my item
Have tried emailing but it comes back as failure to deliver message. Something dodgy going on

September 23, 2025
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hello, I am very sorry to hear that you have been having issues, i can assure you that we are not a dodgy company and we will do our best to get your goods to you. im not sure why your emails are bouncing back, but if this matter has not yet been resolved, please resend to customerservice@clearprospects.com and you can also try admin@clearprospects.com please include your order number and we will resolve this for you asap. Thank you. Regards, Becky.

Rated 2 out of 5 stars

I don’t tend to write reviews

I don’t tend to write reviews. I ordered wine labels for my Dad’s 80th. Had left it late and delivery was next day when paid for first class. Happy with that. The labels are just your normal printer labels you get in an office - I was hoping for something more glossy. Also the resolution of the pictures was not great and the picture cropping was not what I expected.

August 16, 2025
Unprompted review
Rated 2 out of 5 stars

Fast delivery, disappointing product

Fast delivery, website easy
To use but disappointing to find personalised masks arrived not cut to size. Simply printed onto an A4 piece of card. I understood I would have to tread elastic onto them but felt at minimum they should have been cut to size.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

60th birthday posters

I sent my choices of pictures across,they eere developed very good quality on poster paper for me great colour great quality, great value for money very happy 😊 with the product easy to do

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Christmas present

I have bought a cushion with my cat's picture as a present for my husband and was delivered within couple of days. The quality is amazing, the material is soft and picture is very sharp. It will be a wonderful surprise when he opens his present. Highly recommend 👌

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality photo face masks!

Poor quality prints on normal paper! Could have done this myself at home! Emailed company to get my money back as product not delivered to the standards I expected, customer service really poor and email response was laughable! Do not try and deny as I have all the evidence including email responses! Avoid this company at all costs, scam artists at work!!!

June 15, 2024
Unprompted review
Rated 4 out of 5 stars

This is the first review I have ever…

This is the first review I have ever written and feel I want to because of the negative reviews left by others. I was resigned to the fact that I would not get a response when I ordered a personalised hot water cover but the bottle was too big for the cover. However first thing this morning I received a response by email. It was a genuine mistake that the wrong size had been sent and without question they have posted the correct one out to me.....and told me to keep the larger one too!

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Worst quality masks I have ever…

Worst quality masks I have ever purchased. Colour all distorted on 1 set. Didn’t add enough elastic so can’t use 7 of them properly.
Eyes cut out are massive and look odd.
I’ve sent a few emails and no one is replying to me. I want a refund.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

I wanted to leave this review due to quite a few not so good reviews…

I wanted to leave this review due to quite a few not so good reviews. I am delighted with my order! It was so much better than I expected. I bought this hot water bottle for my avid cyclist husband and I'm sure he will love it when he receives it for our anniversary in a few days time. I received it promptly and the quality of the hot water bottle cover was excellent. I love it!!! The instructions to place the order were very easy to follow and I can only assume that the people who were not happy with their orders did not follow the simple instructions! I would definitely recommend.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

My order is completely wrong

My order is completely wrong. The photos are not in the right order. They are very quick to get the order out and respond but I have reported my problem and asked for a reprint as the order is critical and I have not heard anything yet. I am time poor for getting this corrected.
So very sad as it took me hours putting them all together in the right order.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fast service and delivery

I ordered a custom hot water bottle. I was skeptic at first, as there is many bad reviews saying the order didn’t arrive, but i decided to try my luck. Very fast service and delivery, would recommend.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

cat photo cushion

Was easy to order if I had any queries happy to help cushion is absolutely gorgeous the picture for cushion is absolutely perfect kept updated and cushion arrived early will definitely be useing them again

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful cushion Excellent service

I recently ordered a photo cushion and found the system easier than expected,I'm not very tec minded but managed fine.The cushion is great I am very pleased with it.but it is tge service that impressed me enough to write this review.
The cushion was for someone dying of cancer and not much time left.The cushion has photos of her horse which was very dear to her,I thought the cushion a way of bringing him close to her and she loved it.
The company made and dispatched it to me so quickly for which I am so grateful. I was interested to see the wide range of gifts available and will definitely use again.If I could manage it then anyone can.
Super super super company 5***** THANK YOU

July 20, 2024
Unprompted review
Rated 1 out of 5 stars

£45 for 40 pieces of paper

Recently ordered 40 personalised hats for £45 and I am shocked at the poor quality of them. The hats are printed on paper, not card making them extremely poor quality.

There is no guidance on how to assemble the hats. I assume you are supposed to use Sellotape which will make them look even more pathetic. There are no holes to put the elastic in, but the paper hat would rip anyway.

I got these for a 30th birthday party but they are something a 5 year old out make.

I would expect as a bare minimum that they print on suitable card and not paper.

I recommend sourcing your personalised party gear elsewhere

June 13, 2024
Unprompted review

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