Hardpointing Reviews 

83
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find that the delivered products match the online descriptions and appreciate receiving helpful updates about their shipments. Many people mention that placing an order is simple, and express satisfaction when items arrive in a timely manner. Some reviewers were not happy with long shipping delays, missing items, and tracking numbers that do not work properly. Customers also noted issues with unexpected extra costs charged to cards and products failing to match the advertised size. People frequently experienced difficulties trying to get support when their purchases failed to arrive.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, expressing satisfaction with items appearing as described... See more

Delivery service

Users describe ambiguous interactions with delivery service, while some reviewers noted that the product came... See more

Order

Consumers find order fulfillment to be frustratingly delayed, with many reviewers experiencing weeks of... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers express satisfaction with... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction and feeling that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I just received my order, which took a full 30 days to arrive. The product is "as described" but whether it will deliver the promised results remains TBD.

Rated 3 out of 5 stars

Had to cut garden hose for it to work . Plus only came with one clamp so had to get a second for the garden hose . That’s ok but once on it not much different than a basic spray nozzle so disappointe... See more

Company replied

Rated 3 out of 5 stars

I didnt realize it was being shipped from overseas. I thought it was an American product, very disappointing. Also when you look at advertising for this product it appears that you are getting the m... See more

Rated 3 out of 5 stars

Product came relatively fast Looks as described Should have come with instructions I had to look it up on chatgpt.com


Company details

  1. Clothing Store

Written by the company

Welcome to our Store. We offer an extensive selection of goods across multiple categories, ensuring we cater to your diverse tastes and preferences.


Contact info

3.0

Average

TrustScore 3 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(83)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Debbie

I wish I would have known that my order was coming from the United Kingdom .I ordered the item on June 29th, and as of today I have still not received them.

June 29, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Save yourself the frustration and shop…

Save yourself the frustration and shop elsewhere.

My package was marked as delivered, but I never received it. After numerous emails back and forth with Hardpointing, customer service did nothing except repeatedly send me links to third-party tracking websites and a generic “proof of delivery” document instead of meaningfully investigating the issue.

Despite explaining multiple times that I never received the package, Hardpointing refused to open a proper investigation with the carrier, refused to send a replacement, and refused to issue a refund. Instead, they repeatedly insisted the matter was closed.

Customer service is measured by how a company responds when something goes wrong. In my experience, Hardpointing failed completely. If your order is lost or there’s a delivery problem, don’t expect this company to stand behind its customers.

I will not purchase from Hardpointing again and cannot recommend them based on my experience.

May 15, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

False advertisement

From what you show in the video and what you get are two different things. In the video you show these BIG tote bags. What you get you might be able to put a set of sheets in it and that is it. Honestly I thought I was getting the BIG tote bags. And I have 3 orders of these and all I’m getting is what you could use for makeup. You really should redo your video and truly show the size of tote bags you’re getting. You can’t even put a doll on these. They are not big enough. What you show in the video is NOT what people are getting. False advertisement!!!!!!

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Hardpointing Scammers

DO NOT purchase anything from this company! The are listed on Google as scammers! From experience!

Diego is attempting to sau an amazon driver diliered their order!!!

Wish I would have NEVER place my order!!!!!!

June 12, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Product Confusion

1. Can't figure out how to connect too there house.
2. Husband can't figure it out and he's not stupid.
3. Very flimsy. Looked better on line.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting

Still no tracking information on the product that I ordered and it still has not arrived almost a month later no way of getting customer support

June 1, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Not what zi thought it was going to be

I didnt realize it was being shipped from overseas. I thought it was an American product, very disappointing. Also when you look at advertising for this product it appears that you are getting the magnetic one AND the unmagnetic one in a nice box I could use as a.gift. all I got was the .magnetic one in just a shipping envelope! Very disappointing

May 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look