Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were ev... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had no idea how to order and if I was even order the right items for what I needed done! The woman who helped was amazing!! She was patient, knowledgeable and kind. I could not have ordered without... See more
Company replied
I called customer service with a question I needed answered before I could place my order, and I was amazed that a REAL HUMAN answered the phone, and provided the info I needed. After visiting thre... See more
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I do not have my order yet but so far the experience has been excellent. I placed an order over the weekend and learned afterwards that I made an error on the order. I sent a message using the web s... See more
Company replied
Company details
- #1 of 6 best companies in Hardware Accessories Store
About Hardware Decor
Written by the company
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.
Closet Products
Wardrobe Lifts
Cabinet Products
Home Hardware
Quick Order Processing Time
Written by the company
- Most Orders Ship the Same Day
- Most of our Orders we get by Noon Eastern Time ship the same day (Mon - Fri), and if not, then the next business day
Contact info
315 W. Elliot Rd Suite 107#455, 85284, Tempe, United States
- 877-727-9747
- customerservice@hardware-decor.com
- hardware-decor.com
4.8
Excellent
633 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website was easy to navigate
Website was easy to navigate. Items shipped where exactly as pictured.
November 11, 2025
Reply from Hardware Decor
Awesome to hear Yvonne!
Clear product description and loved…
Clear product description and loved that customizing rods was free. Also, the video regarding installation was helpful!
November 14, 2025
Reply from Hardware Decor
Thanks Lori! Happy to hear the videos we provide are helpful.
No tax
No tax, free shipping and an excellent price received in two days. Very happy
November 4, 2025
Reply from Hardware Decor
Thanks Eric!
The web site was great
The web site was great, I originally went to home depot and Lowes and they didn't have them so I went to your website and not only you had them but beet there price by a dollar and 50 cents
November 11, 2025
Reply from Hardware Decor
Yeah! So glad are prices are better then those brick and mortar stores.
Closet Bars - High Quality
Closet bars arrived as described - all were individually wrapped. I recommend Hardware Decor for your closet needs.
November 3, 2025
Reply from Hardware Decor
Thanks Joseph! We love hearing that!
Straight forward process
November 3, 2025
Reply from Hardware Decor
So happy to hear it was easy to order on the website for you Caleb
Reply from Hardware Decor
Thanks Robert! Great to hear you love the Satin Brass.
Reply from Hardware Decor
Thanks CDA!
Always a pleasure to have Laura help me…
Always a pleasure to have Laura help me thru the order process. Great outcomes!!
October 23, 2025
Reply from Hardware Decor
Not a problem Rick! It was an easy order!
Pull Out Tie Rack Was Damaged
I ordered a pull out tie holder. When it arrived a couple of pins were bent. I took some pictures and sent an email notifying customer service that I had a problem. I quickly got a response saying that they would immediately replace the damaged item. Everything extremely quick and was very easy. These are great people to work with.
October 13, 2025
Reply from Hardware Decor
Thank You! We are really sorry that got damaged and we are happy to fix that quickly for you!
A good quality product at a reasonable…
A good quality product at a reasonable price ,sent promptly.
October 13, 2025
Reply from Hardware Decor
Thanks D!
Magnetic Catch 1006 Brown For cabinet
The replacement item that I needed was a perfect match. The part arrived quickly.
October 8, 2025
Reply from Hardware Decor
So happy we have those catches for you! Thanks Penny!
Outstanding Customer Email Respond
Very helpful answering my questions prior to placing my order. Order was shipped out with less than two hours!!!
My order is for one area. I am testing the parts ordered. If happy and works out I will be ordering 2 times the amount of material.
October 9, 2025
Reply from Hardware Decor
Not a problem Erika! Hope you love those Oil Rubbed Bronze rods!
fast shipping!
October 8, 2025
Reply from Hardware Decor
Thanks Sally! Glad your package got to you quickly.
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