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Harley Meds Reviews 239

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being informative, professional, and genuinely caring about their well-being. Many people highlight the exceptional customer service, noting quick and helpful responses to all their questions. Consumers appreciate the efficient and easy process, from initial consultations to receiving their prescriptions, making their overall experience smooth and stress-free. However, some people were dissatisfied with the customer service, mentioning unresponsiveness to calls and messages, and a lack of scheduled blood work. A few other people also had concerns regarding certain business practices.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, responsive, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-notch, responsive, and... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing it as easy, seamless, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and efficient... See more

Product

Users describe positive interactions with product. Many reviewers highly recommend the products, noting that... See more

Based on these reviews

Rated 5 out of 5 stars

Working with Harley Meds has been nothing short of amazing! Whenever I’ve had questions, they have been responsive and professional. I just completed my 12th week of therapy and received prompt... See more

Rated 5 out of 5 stars

The staff is friendly, attentive, and genuinely cares about patient well-being. Everyone I talk to always takes time to explain everything clearly and make me feel comfortable. Harley Meds is well-o... See more

Rated 5 out of 5 stars

My experience with Harley Meds has been nothing but exceptional so far. After getting my blood test results back and finding out that I have super low testosterone levels, I tried going to my doctor t... See more

Rated 5 out of 5 stars

I was with a previous company that was charging me twice the amount that I'm paying now with Harleymeds. They've saved me a bunch of money on my treatment and the staff have been super helpful answeri... See more


Company details

  1. Online Prescription Medication Vendor
  2. Weight Loss Service

Written by the company

Harley Meds is a modern Telehealth provider specializing in science-backed health and wellness solutions. With a focus on transparency, innovation, and exceptional care, we help individuals overcome barriers to optimal health and achieve peak performance. Offering services like testosterone therapy, weight loss treatments, and anti-aging solutions, Harley Meds empowers clients to live healthier, more confident lives. Our mission is simple: to make wellness accessible and help people unlock the best versions of themselves.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Harley Meds had always provided me with…

Harley Meds had always provided me with excellent customer service. Particularly Nikki, who is always especially responsive in answering questions. She also takes the time to explain everything in layman’s terms. I would highly recommend Harley Meds to everyone who is looking to improve themselves.

John P.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Harley meds is the best around

Harley meds is the best around! What made me go with Harley meds is that there are no hidden fees, just your monthly subscription price and an upfront blood test fee, stay away from these other companies that charge $400 monthly fees not including your medication, go with Harley meds!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Harley Meds - Consult Call

Consultation call with Cody was amazing! Answers all of your questions and explains the process beforehand. I was actually in a different clinic before, but decided to transfer because of Cody, as he part of Harley Meds now. You won’t be forgotten here. Patience experience was phenomenal! Don’t wait. Sign up and create that consultation call with Harley Meds.

August 8, 2025
Rated 5 out of 5 stars

I’ve been with Harley Meds for a while…

I’ve been with Harley Meds for a while now. I didn't want write a review to early without actually really experiencing everything the company has to offer and i can honestly say they are amazing! Very helpful and right to the point! On time with the shipments! Perfect customer service! I would highly recommend Harley Meds! To anyone!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience at Harley Meds! From start to finish, everything was incredibly easy and completely hassle-free. The team was professional, responsive, and made the entire process smooth. Cody was especially great to work with—he walked me through every step, answered all of my questions, and truly made the experience comfortable and stress-free.

The pricing is more than fair and very reasonable, especially compared to other clinics I looked into. I’m beyond excited to finally be taking control of my health and can’t wait to start feeling better again. If you’re considering TRT, I highly recommend Harley Meds. They’ve made the journey easy, affordable, and empowering!

July 21, 2025
Unprompted review
Rated 2 out of 5 stars

Sad Example of a Health Company

Decent Customer Service, But Misleading and Predatory Practices

Customer service is decent, and the company is generally easy to work with — on the surface. But here’s what they don’t tell you: they prey on people who don’t fully understand what they’re signing up for.

Don’t be fooled when they claim they check your labs to determine if you’re eligible for TRT (testosterone replacement therapy). They don’t care what your levels are. Mine were low, and as someone who didn’t know how the process worked at the time, I went for it. Here’s how the pricing breaks down:
• $80 for Labs — Fair enough, this is around standard pricing.
• $180 for the First Month — You get one vial and the necessary supplies.
• $180 for the Second Month — You get nothing.
• $180 for the Third Month — You get nothing again.
• $180 for the Fourth Month — You get another vial.

Let’s do the math:
• Your first vial costs $180.
• Every vial after that costs $540 (since you’re charged $180/month but only receive a vial every 3 months).

Each vial lasts about 3 months at a normal dosage, so why are you paying $180 every month? And to make matters worse, they only send you a receipt for the first payment — after that, no receipts, likely so you don’t realize you’re stuck in a subscription where you’re charged monthly but receive nothing in return.

Bottom line: you’re paying monthly for nothing. It’s not transparent, and it feels like a scam.

Never trust a TikTok influencer with your health. Whether your testosterone levels are normal or low, they’ll push TRT either way — because it’s not about your health, it’s about profit.

May 7, 2025
Unprompted review
Harley Meds logo

Reply from Harley Meds

We appreciate your feedback and are sorry to hear about your concerns. However, we’d like to clarify a few important points.

Your monthly subscription does not just cover medication — it includes ongoing medical care, routine bloodwork, physician consultations, and personalized treatment adjustments. This structure is in place to ensure your therapy is monitored and managed safely by licensed professionals.

We are fully transparent about our pricing and what it includes, and we make this information available before any commitment is made. Our support team is always here to explain the process, billing, and treatment schedule in detail.

If at any point something wasn’t clear to you, we encourage you to contact us directly. We're committed to improving our communication and service for all patients — but we take strong exception to the suggestion that we are predatory or misleading. That is simply not the case.

We understand that not every patient experience is perfect, but we stand by the integrity of our care and invite you to reach out so we can personally review your case and ensure all your concerns are addressed.

Rated 5 out of 5 stars

The staff was extremely friendly and…

The staff was extremely friendly and helpful. Extremely knowledgeable about the TRT treatment. I have trusted them every step of the way and I would recommend them to anyone. I’m just getting ready to start treatment so I’ll leave another review in three months or so.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Mike Harleymed

Pat Henrymed , now Harleymed patient. So far I’ve had an excellent experience with Harley Meds. They do a more thorough blood work exam and the customer service was great start to finish. Told them I had HenryMeds they checked that blood work, they got me switched over and approved quickly and in a timely manner. They gave a veterans discount which I appreciate. My reason to stepping to Harley was 1: Henry had awful customer service and 2: 2 injections a week allowed for no low days. Highly recommend

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

The staff is friendly

The staff is friendly, attentive, and genuinely cares about patient well-being. Everyone I talk to always takes time to explain everything clearly and make me feel comfortable. Harley Meds is well-organized. I never feel rushed, and appointments run on time. I highly recommend Harley Meds to anyone looking for compassionate, high-quality care.

Ron G.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things

I can’t say enough good things bout Harley meds. Customer service is top notch…every time I’ve had a question or needed support, they respond quickly professionally and with actual genuine care. The entire process from ordering to receiving my medication has been fast and smooth. Highly recommend. On top of that I feel better than I have in years.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

From the first phone call to getting…

From the first phone call to getting the labs done and getting the prescription harley meds were great! Super informative, they don't rush anything, super helpful and im glad I found them,can't recommend them enough

July 15, 2025
Unprompted review

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