I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... See more
Company replied
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I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... See more
Company replied
Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication fr... See more
When I went through some financial difficulties the Collections team helped me by adjusting my payments to suit my budget, which allowed me to catch up without stress. But the best thing was, I was tr... See more
I have been thinking for ages about getting a loan for my dental issues but was too embarrassed and thought it wasn't a good enough reason and thought it would be rejected. I decided to take a chance... See more
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.
Level 3/110 Customs Street West, 1010, Auckland, New Zealand
Replied to 33% of negative reviews
Typically replies within 24 hours
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Process took lo ger than advertised but o ce there very quick and helpful. Able to pay mechanic and vetbills and get my cremated mickey back
Working with Harmonybhas been easy and stress free. I have had some financial issues and harmony were happy to help me through this period
Excellent service and speed of replies to emails and transferring of funds, can't fault that, the only thing I found frustrating is when you give the system access to my ANZ account, it would fault multiple times and I would have to try again, at least 20 times. but once it worked, no issues.
Thank You for Your Support,
Harmoney.
I wanted to take a moment to express my heartfelt gratitude for your assistance with my loan application. Your guidance and support made the process much smoother than I anticipated.
I truly appreciate the prompt approval and the clarity you provided throughout the process. It has made a significant difference for me during this time.
Thank you once again for your exceptional service. I will be sure to recommend your company to others in need of financial assistance.
Best regards,
Mainaz

Reply from Harmoney
The people I spoke with were all friendly, helpful and did their best for me. It took a couple of days longer than I thought but still a reasonably fast timeline
Became quite complicated when trying to add my partner to the loan. We would send information through, then a day or two later you would ask for the same information.
Really easy to deal with. Simple process. Highly recommend

Reply from Harmoney
Quick easy process, made consolidation a breeze. Follow up phone call explaining process. Satisfied customer.

Reply from Harmoney

Reply from Harmoney
The process was very convenient, you can do it all thru online. And the team are very accommodating and fast.
I got my approved loan in just a short time. If you have financial problems, Harmoney really answers your prayers.

Reply from Harmoney
Clear information and easy to follow instructions and forms. Great follow up communications - timely, clear and good information. Very easy to deal / interact with.
Quick responses and multiple options. Good loan repayments and easy to communicate with.
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