I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... See more
Company replied
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See what reviewers are saying
Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication fr... See more
When I went through some financial difficulties the Collections team helped me by adjusting my payments to suit my budget, which allowed me to catch up without stress. But the best thing was, I was tr... See more
I have been thinking for ages about getting a loan for my dental issues but was too embarrassed and thought it wasn't a good enough reason and thought it would be rejected. I decided to take a chance... See more
Company details
Written by the company
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.
Contact info
Level 3/110 Customs Street West, 1010, Auckland, New Zealand
- 0800 427 666
- harmoney.co.nz
4.4
Excellent
176 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Easy Debt Consolidated
This is now the third loan I have taken out with Harmoney. Just an easy fast experience, topped with friendly, patient and professional customer service. This loan was for debt consolidation and initially came with a little technical hold up but got sorted quickly and received great advice from the Harmoney Team. Funds were transferred into my account within 24 hours of loan being approved and debt accounts settled within two days. I have also now been given a much lower interest rate and very manageable repayment plan. Thank you once again Team for the opportunity and awesome customer service.
April 27, 2024
Reply from Harmoney
Wow! What a great review. Thank you. We pride ourselves on our customer service and our clever technology to transfer funds quickly.
I gave it because the service I got…
I gave it because the service I got from Harmoney was really great. They were happy to help with anything. Thank you again for everything.
April 25, 2024
Fast and fabulous
Very helpful and quickly work ,all Harmony staff are very experienced and knowledgeable.
April 23, 2024
Unprompted review
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Reply from Harmoney
Hi Krystal
Very sorry to see you're not happy with our communication.
Would you be so kind to tell me more about your experience?
glen@harmoney.co.nz
Thank you
Glen
Chief Marketing Officer.
Reply from Harmoney
Thank you for the great review :)
Excellent service
Excellent service. Everything done online much easier and fast response.
March 26, 2024
100% recommend Harmoney
Easy to work with fast response will definitely go through harmoney all the time when I need love harmoney 100% recommend
March 28, 2024
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I'm grateful for Harmoney always helped…
I'm grateful for Harmoney always helped me on this taught times. Thank you Harmoney.
March 28, 2024
Reply from Harmoney
Thank you for giving us a 5 star review :)
Fast, simple, stress-free
Easy application process, fast response time and just overall good customer service
March 28, 2024
The online application is easy to use.
The online application is easy to use.
Kept up to date with messages re application status
March 26, 2024
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Reply from Harmoney
Thank you for the review :)
Super easy to deal with
Super easy to deal with, quick responses and money was in my bank same day.
Thanks Harmoney
March 25, 2024
Very happy with their service
Very happy with their service. They came through when I needed the help for my family.
Thank you so much Harmony ❤️
March 25, 2024
Unprompted review
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Efficient fast service and well…
Efficient fast service and well informed along the way.
March 26, 2024
Unprompted review
Great Service
Super easy to use, efficient and they call back super fast. Great customer service.
February 28, 2024
Efficient, friendly, professional service.
I've used Harmoney a couple of times over the last five years. I cannot fault their excellent customer service, always friendly, and helpful, and all while remaining professional. They have extremely efficient processes in place which means your application, including the very important decision making, is quick. They've really helped me out a lot and I have no hesitation in recommending them to you all.
February 28, 2024
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