Harolie Reviews 

7
•
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

7 reviews

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1-star

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3.2

All reviews

(7)

1 review in the last 12 months

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Rated 1 out of 5 stars

Stear well clear!

Ordered two pairs of boots, which never arrived. They advised they had sent replacements but these too never arrived! When I asked for a refund they wanted to deduct the large shipping free as it has been a huge loss to them. Still trying to get my money back.

November 19, 2025
Unprompted review
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Reply from Harolie

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@harolie.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

SCAMMERS - do not buy from them

I purchased a pair of boots that are too big to wear as they sent the wrong size, they advised that as I would have to send them back to Austria the postage would be expensive so they sent me a link to pay for a replacement pair to be sent by paying for postage only which I accepted and paid. Now despite sending photo evidence that they sent the wrong size they are saying I have the right size - total SCAM do not buy from this company

October 16, 2025
Unprompted review
Harolie logo

Reply from Harolie

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@harolie.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

ordered two nail cutters

ordered two nail cutters, neither work..harolie said would help....still waiting ....nail cutters till do not work
JUST REPLIED AGAIN still nothing 11th september 1015

September 10, 2025
Unprompted review
Harolie logo

Reply from Harolie

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@harolie.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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