Harry's Reviews 22,765

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 596 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, particularly the razors and blades, often noting they provide a smooth and comfortable shave. Many appreciate the excellent value for money and the convenience of the delivery service, which allows for easy adjustments to schedules and quantities. The customer service is also frequently highlighted for its efficiency and helpfulness. However, some customers have experienced issues with the durability of the blades, finding they don't last as long as expected, especially for those with thicker hair. A recurring concern among a minority of people is the delivery service, with several reviewers reporting problems like lost packages, delayed deliveries, or incorrect orders. Additionally, a few individuals found the razor handle design less than ideal or had difficulty with the new "Plus" blades.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the sharp blades and smooth shaves... See more

Quality

Users describe positive interactions with quality, with many praising the sharp blades that provide a good... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt delivery and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the awesome, efficient,... See more

Price

People report positive experiences with price, often finding the razors reasonably priced and offering good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great products. Not as cheap as some of the alternatives you're able to buy in shops and online, but ultimately, I think the products are worth the extra spend. I'd have rated as 5 stars, but on... See more

Rated 4 out of 5 stars

I'm all for competition and give a big thumbs up to this company for competing against the dominant market leader who's prices for blades are quite frankly extortionate! I switched to Harry's and foun... See more

Rated 4 out of 5 stars

Harry’s are in my experience very efficient. Always up to date and on time sending out the next shipment. Great communication without being bombarded with unnecessary emails. Good value for money and... See more

Rated 4 out of 5 stars

Good concept and cheap. Unfortunately for me I have thick hair and the blades do not last more than a few times. I have gone back to more expensive brands as they have the durability and dont rip my f... See more


Company details

  1. Barber Supply Store

Information provided by various external sources

We founded Harry’s because we care about guys and felt that they were being underestimated by traditional players in the grooming industry. We work to deliver exceptional products that bring better personal care experiences to all guys, every day.

Contact details

Written by the company

UK
📧 ukhelp@harrys.com || 📞 0808 164 8618
US
📧 help@harrys.com || 📞 888 212 6855

Harry's Quality Guarantee

Return within 30 days for a full refund

Return within 30 days for a full refund
If you don't love it, return it within 30 days for a full refund - just contact us and we'll take care of you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Crap

The company can’t improve its the usual numbers ,,.ok a few years ago Harry’s was bang on ,,great ( fast service) everything right ,,,so let’s start ,,a couple months ago I ordered shave gel it arrived and didn’t work wasn’t pressurised ( no problem) then I order shave gel x2 and razors which I never needed but ordered because of the free postage taking over the threshold of free postage ,,,the order arrived only one shave gel ,the website for existing users is crap ,,to activate your old account on the new site you send your email then receive a link ,,thirsty you don’t receive anything off them ,,,it’s impossible to access your account,,,some brain dead person has decided to change the website,,,so the product has gone tits up ,it doesn’t work,,,the guy looking at a screen with mr woods ordering two shave gels can’t even get that right,,the website is non functional,,,and then this ,some absolute idiots decided to change the colour from a deep dark green a classic look to a sunglasses blue ,,,now the reader of this shit might be thinking he’s off his head moaning at a colour,;;;it’s nothing all to do with a colour,,,the point is the whole setup,,,some prick has taken this idea of the colour change to the boardroom and these spineless idiots haven’t the balls to say anything about the colour,,,there yes men and women scared of losing there jobs ,,,this is like liquid shit seeping through from that boardroom through to everyone and everything,,the colour is a Poundland special,,cheap ,,,degrading the quality,,,,the postage is a joke takes longer than it ever did ,the packers couldn’t give a rats minge ,,the product doesn’t work,and the website is non functional,,,,the whole setup it just gone south ,,,,these first class pricks took a product and system that worked and fixed it ,,,WHY AM I TELLING YOU THIS BECAUSE ITS THE TRUTH,,,,stay clear and knowing you stick to your Lidl razors im going with Gillette personally,,,,,this is the way to destroy a company

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

I have an annual 12 month subscription

I have an annual 12 month subscription. I pay for 24 blades and shaving gel. First off, they have a year to prepare my order so I get it on time. Last year it was way way late. This year, today, I only received 16 blades and shaving gel instead of the 24 I paid for. Waiting to hear back from customer service. I will update my review once this company has reached back out to me.

October 17, 2025
Unprompted review
Rated 2 out of 5 stars

New shave heads are exactly the same as…

New shave heads are exactly the same as those sold by Lidl and are not a patch on the original Harrys shavers which even though they are large, offer more control in tight shave spots like under the nose and chin - starting to consider other options for shaving as all the hype and marketing does not meet expectatations as usual in this day and age just probably means more profit fot the makers/marketers - would have left feedback on their own site but it was as elusive as a phone number (typical on mass retailer sites too these days)

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the Best…

I love Harry's razors,and am at the mo just trialling the new style razor handle and heads,I sent the guys / Gal's at Harry's a mail to change from Harry's original razors to the new one's and within an hr my order was re-jigged and sorted,
Thanks guy's your the Best
Regards
Steve

November 1, 2024
Rated 1 out of 5 stars

Amazing disappointment.

What am I missing? I hate giving bad reviews and clearly most people love this product. I bought mine from Boots and was disappointed at first use. The blade head is too wide to use accurately around the mouth, and the blades clogged and wouldn’t clear under the tap. After no more than four uses the blades were significantly degraded and I reverted to Gillette disposable which were immediately better. I’ve returned to the Harry’s razor several times, but it’s awful. I can’t find a way to remove the blades (pliers maybe?) and opening the metal box needs a knife or handy tool to open it.
Could I have a rogue item? Most people love this product.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Like the fact you can pause the subscription as I often have too many blades stocked up. I love the shave cream

December 4, 2024
Rated 1 out of 5 stars

It's a no from me ,IAM out !!!

Mmmm, me thinks let's go from the safe main stream Gillette lab wet razor ...let's jump on the Harry's band wagon...I know you got to give a bit of time...but no I had enough after two weeks...face and neck cut to shreds .I didn't do anything different in style of shaving with Harry's shaver ..but now enough is enough I have gone back to Gillette lab and what a difference straight away... definitely a case of if it's not broken why fix it ...waste time & money harry wet shaver ...not for me thank you ..

September 22, 2025
Unprompted review
Rated 4 out of 5 stars

Great products

Great products. Not as cheap as some of the alternatives you're able to buy in shops and online, but ultimately, I think the products are worth the extra spend.

I'd have rated as 5 stars, but on 2 occassions I've incorrectly purchased the wrong item (moistureiser instead of aftershave balm). To be fair I imagine that this is because I've not paid close enough attention prior to the purchase ,but its worth noting how similar the items look. I'll own that the fault is likely mine, however, this isn't a mistake I've made elsewhere when purchasing items.

Good products, would recommend

March 10, 2025
Rated 5 out of 5 stars

Harrys new razor

I just wanted to say how impressed I am with harrys new razor and blade system, with over 40 years of shaving, this product really hits the mark...nice job!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Sorry to say, but… Not for me!

Sorry to say but… this ones are cheaper for a reason, I decide to give it a try but my face stay full of blood with so many cuts, Gillette won’t do that! And other thing I hate is the fact that every time you knock on the sink to clean the excess from the razor it fly away so easily… grrrr, lesson learned!

October 1, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered new razor and blades

I ordered new razor and blades, both are terrific. The shaving gel is first time and is best shaving foam ever.
Tried shampoo and very good. I do not think deodorant is good so I will stick to old spice.
I have used Harry’s razor and blades and think they are very good ( new one even better

September 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look