Hart-Time LTD Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Watch Store

Written by the company

Hart Time is a bespoke luxury watch retailer based in Kent. We offer a personal service for anyone looking to buy, exchange, or sell a luxury watch in the South East and across the UK. We specialise in a number of iconic watch brands including Rolex, Tag Heuer, Omega and Breitling.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Absolutely fantastic!

Terry is absolutely fantastic. A pleasure to deal with, knowledgeable and professional. I have thought about selling my watch many time over the past few years but have always found dealing with jewellers tedious and frustrating.

My experience with Hart Time was the opposite. Terry’s replies were prompt and nothing was too much trouble. I was made a very good offer on my watch and the whole process was quick, simple and stress free. He really does go above and beyond.

I honestly cannot recommend Terry enough. I would give more than 5 stars if I could. I will be recommending him to friends and will most certainly be a returning customer.

Thanks again and I look forward to dealing with you in the future!

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars

My first serious watch purchase

I have just brought a Breitling off of Terry and am really pleased with it. Being a complete novice when it comes to the watches market Terry's knowledge and experience really helped me pick out what sort of watch would suit me and what I wanted it for. There was no pushy sales techniques just a great experience from start to finish.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

I bought an Omega Speedmaster from Terry and couldn’t be happier

I bought an Omega Speedmaster from Terry and couldn’t be happier I did. I have used Terry in the past and found him to be reliable, knowledgeable and up front.
Communication is always excellent, he’s always at the end of the phone if you need him and you can guarantee a flawless looking watch at the end of it.
I wouldn’t go anywhere else for pre-owned watches and would recommend him to anyone.

Thanks again Terry.

July 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Wouldn’t go anywhere else for 2nd hand watches!

I recently purchased a pre-owned Omega Seamaster from Terry at Hart Time, and I couldn't be more pleased! The watch arrived in excellent condition, exactly as described, and you can tell it has been well cared for.

Terry as always was fantastic—responsive, professional, and helpful throughout the process. Shipping was fast, and the watch was securely packaged. Despite being second-hand, it looks and functions like new!

I highly recommend Hart Time for anyone looking for quality pre-owned watches. Great service, fair pricing, and an overall smooth transaction!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Terry was brilliant

Terry was brilliant. Very straightforward and when we did find a problem with my watch, he helped me to resolve it. He gave me a fair price and payment was instantaneous. Lovely man to deal with.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

My first time writing a review...although I feel compelled to do so.

I had been thinking for a while about selling my Rolex and Hublot...and had talked to a number of companies.

Terry was indirectly recommended to me and what a great introduction.

His warmth and engaging character complemented perfectly his knowledge of the watch industry...the overall experience was exceptional.

We agreed on a price and I received the monies instantaneously.

I couldn't recommend Terry highly enough!

January 30, 2025
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Rated 5 out of 5 stars

I spoke with Terry back in December 24…

I spoke with Terry back in December 24 and really wish I had taken his advise then and not had all the mucking about with trying to sell my watch on various websites! Today my husband and I met with Terry at his office and he purchased the watch off of my husband at a great price. Thank you for your knowledge & professionalism. It was a pleasure to meet with you today. Regards Martin & Julie

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Why would I do anywhere else fantastic service

I’ve had the pleasure of dealing with Terry for years, and he’s been an invaluable resource when it comes to buying and selling watches. His expertise in the field is unparalleled, and the trust we've built over time means I always rely on his advice for my next purchase. Whether it's for myself or my wife, I wouldn’t consider going anywhere else. I highly recommend him for anyone looking for knowledgeable and personalized service."

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Terry has a wealth of knowledge, and catered perfectly to my needs and budget, with great service to match. I wouldn’t hesitate to use Hart-Time again and have recommended them to my family and friends.

October 30, 2024
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Rated 5 out of 5 stars

Excellent Service

Terry was very knowledgeable and prompt with commination. We were able to come to a great price very quickly when selling my Rolex. The funds were in my bank straight away. I would definitely recommend Hart-Time and will be using his service again. Thank you!

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and value

Excellent service and value.
I was recommended to contact
Terry as looking for a particular
watch. He came up with the perfect item in a couple of days.
It was a great price and he delivered. I was so pleased I actually bought another watch he had a week later and part exchanged one i have not worn for a while.
Definitely will use them again.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from a professional …

Great service from a professional watch dealer
Terry gave me a price to purchase my Rolex and was true to his word and honoured that price ,transferred the funds into my account straight away and all in the comfort of my home , ild recommended and definitely call on his services again either to buy or sell a watch

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Hart-Time - Great experience

Really knowledgable guy who is clearly passionate about what he does. From start to finish Terry was true to his word, punctual and all-round a decent person to deal with.
Wishing him well with Hart-Time and sure we'll talk again.

October 11, 2024
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Rated 5 out of 5 stars

Excellent Service

Great watch for a very Happy Wife! Terry helped to find a watch for our 10 year wedding anniversary. He has so much knowledge of the industry and is super trustworthy and competitively priced. Will always go to HartTime before anyone else now.

August 8, 2024
Unprompted review

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