Harvey Norman Ireland - Castlebar Reviews 

274
TrustScore 4.5 out of 5

4.3

Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went to Harvey Norman in Castlebar Friday,10th July. We were looking for an Air Conditioner for our home. We met Nelson. He was a tall,pleasant young man who immediately assisted us and went out of... See more

Company replied

Rated 5 out of 5 stars

Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbis... See more

Company replied

Rated 5 out of 5 stars

I was in Harvey Norman today and was helped by Alan from lovetech. He was really professional and sorted out the problem I had. He is a credit to the company. So patient and kind and I saw him interac... See more

Company replied

Rated 5 out of 5 stars

I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Castlebar

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland

  • 094 9063900

4.3

Excellent

TrustScore 4.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(274)

8,916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely and helpful staff

Lovely and helpful staff

July 7, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Stephen,

Thank you for taking the time to share your positive feedback. We are so pleased to hear that our team was lovely and helpful during your visit!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service

Great service , great staff, very knowledgeable and helpful

July 9, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi finbar,

We appreciate your feedback. We are so glad you found our service great and our staff knowledgeable and helpful.

Kind Regards,
Conor

Rated 5 out of 5 stars

We went to Harvey Norman in Castlebar…

We went to Harvey Norman in Castlebar Friday,10th July. We were looking for an Air Conditioner for our home. We met Nelson. He was a tall,pleasant young man who immediately assisted us and went out of his way to guide and help us with our purchase. He knew his job inside out and he wasted no time getting all the parts and instructions we needed. He knew what needed to be connected and how and supplied us with everything we required. He was so nice and so helpful with a great smile and manner. When the deal was done he carried it to the car though it was heavy but he carefully placed it in the back. This young man deserves every recognition for everything he did yesterday in this store. Thank you. Nelson. You restored our confidence in shopping there again. Well done.

July 10, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi there,

We are absolutely delighted to hear about your wonderful experience at our Castlebar store. It truly brightens our day to know that one of our team members provided such exceptional service and made your shopping trip so positive. Your kind words about the helpfulness and professionalism of our staff member are greatly appreciated, and we are so pleased that we restored your confidence in shopping with us again. Thank you for sharing your feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Great service

Great service, friendly staff 👍🏻

July 11, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Eamonn,

We appreciate you sharing your experience with us. We are so glad to hear our service was great and our staff was friendly!

Kind Regards,
Kevin

Rated 5 out of 5 stars

They were on time as the promised

They were on time as the promised. Product delivered safe.

July 10, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Sowmya,

We're delighted to hear that your delivery was on time and that your product arrived safely. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Superb!

Great easy and quick service and delivery! Would recommend shopping from them!

June 26, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Oliwia,

We are so pleased to hear that you found our service and delivery quick and easy! Thank you for recommending us.

Kind Regards,
Conor

Rated 5 out of 5 stars

Very happy

Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbish. Very happy

July 2, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Ailish,

We're delighted to hear about your positive experience with the delivery and installation of your new appliance. It's great to know our team kept you informed and left everything clean.

Kind Regards,
Victoria

Rated 1 out of 5 stars

why do you have click and collect

i bought on line and collect at shop. Well i would have been better going in shop buying going to till. I was standing there a good while. It was not girl on till faulty its the person that set up system. There was no one to into backroom to get my items . NEVER AGAIN WILL I USE IT

June 27, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Ann Walsh,

We appreciate you taking the time to share your experience. We're very sorry to hear that our click and collect service caused you such a long wait and frustration. We'll review our system to improve efficiency and ensure a smoother process for collecting items.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Superb

I was in Harvey Norman today and was helped by Alan from lovetech. He was really professional and sorted out the problem I had. He is a credit to the company. So patient and kind and I saw him interacting with others before me with the same courtesy and patience.

July 1, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Dermot,

We're so pleased to hear about your positive experience with our team member. It's wonderful that they were professional, patient, and kind, and sorted out your problem. We appreciate you sharing your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

They were there at the time they said…

They were there at the time they said they would be, very friendly lads

June 27, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Stephen,

We are so happy our team arrived on time and was friendly. We appreciate your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

June 20, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Denise,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Purchased a printer on line which was…

Purchased a printer on line which was very easy and arranged click and collect. Arrived with the reference , handed to an assistant and asked if he/ she could bring out to the car which they did within five minutes. Very efficient and courtious.

June 2, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Stuart,

We are delighted to hear your online printer purchase and click and collect experience was so easy and efficient. We appreciate your kind words about our service!

Kind Regards,
Conor

Rated 5 out of 5 stars

Recommend 100%

Recommend 100%

May 31, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Vilmar,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service.

Had a washing machine delivered and installed. The lads did a great job. Efficient and friendly. Also, unlike some other companies, there was no increase in the delivery fee even though I live in a very rural area.

June 3, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Dee,

We are so pleased to hear our team provided such efficient and friendly service, especially with your rural delivery. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Castlebar Harvey Norman's

I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience.
When choosing kitchen appliances you have to make sure its what you really need ...well Ciaran never send us wrong & is worth his weight & gold in castlebar .I would highly recommend him.
Thanks Ciaran your help was invaluable!

June 1, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Julie,

We are delighted to hear about your excellent experience with our team member during your kitchen appliance purchase. It's wonderful that their knowledge and helpfulness made such a positive impact. Thank you for your kind recommendation!

Kind Regards,
Kevin

Rated 2 out of 5 stars

There was a delay in delivery and I had…

There was a delay in delivery and I had to wait a long time.In the first parcel, which contained two boxes, one box was punctured during transportation, and the second box, which contained the camera, was dented.When I placed an order with you, I expected you to be professionals.

May 21, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Roman,

We sincerely regret the delivery delay and the damaged packaging. We are reviewing our processes to prevent such issues and ensure professional service. If we can assist you further with this, please contact our customer support team. Thank you for your feedback. customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 4 out of 5 stars

Good apart from the usual upsell for…

Good apart from the usual upsell for something I didn't want or need

May 21, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Tim,

We appreciate your feedback. We're reviewing our approach to ensure a better experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The two delivery drivers very…

The two delivery drivers very professional 5* Patrick & Ryan

May 20, 2026
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Desmond,

We are so glad to hear about your positive experience with our delivery team. Thank you for your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

Definitely recommend.

Seemless from start to finish. Places my order online and my appliances were delivered, installed, old appliances and packaging removed, within a few days.
Brilliant service, well worth the installation fee, very competent fitter and attention to detail. Very happy customer.

May 13, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi E. Doherty,

We appreciate you sharing your experience. We're happy to hear that your online order, delivery, and installation were seamless, and that our fitter provided brilliant service with attention to detail. We're glad you're a very happy customer.

Kind Regards,
Kevin

Rated 5 out of 5 stars

staff always lovely 😍

staff always lovely 😍

May 8, 2026
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Josephine,

We're happy to hear our staff were polite and friendly. We appreciate your positive feedback.

Kind Regards,
James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look