Harvey Norman Ireland - Rathfarnham Reviews 

609
TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a new laptop after my old one broke and was helped so much by Bibin in the Rathfarnham store. He took the time to go over different models with me and made the decision much easier!

Company replied

Rated 1 out of 5 stars

Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they... See more

Company replied

Rated 5 out of 5 stars

Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They w... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

609 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(609)

8,548 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team

The team, David and Thato arrived on time. No fuss and had all the furniture installed in very little time.Great team and great job👍👍

August 28, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're delighted to hear that our team arrived on time and efficiently installed your furniture. We appreciate you acknowledging their great work!

Many thanks,
Katie.

Rated 5 out of 5 stars

Went in to buy a new laptop after my…

Went in to buy a new laptop after my old one broke and was helped so much by Bibin in the Rathfarnham store. He took the time to go over different models with me and made the decision much easier!

August 30, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Aisling,

We're so pleased to hear about your positive experience! It's wonderful that our team member took the time to go over different models with you, making your decision much easier. We appreciate your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

GANOM was So helpful with all the…

GANOM was So helpful with all the “techi” stuff for an old “wrinkly”!!!

I keep coming back for the great service. Thank you.

August 28, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're so happy to hear that our team provided such helpful assistance with all the technical aspects. We truly appreciate you sharing your positive experience and for your continued loyalty!

Many thanks,
Katie.

Rated 5 out of 5 stars

Brendan & Dean were amazing!

Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They were really professional, respectful in my home and friendly! They had my table and chairs assembled in super speedy time! I am so impressed! Would highly recommend them - a great team!!! - thank you both- Ann Marie

August 28, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi AnnMarie,

We are absolutely delighted to hear about your wonderful experience. It's fantastic to know that our team provided such professional, respectful, and friendly service, assembling your furniture so quickly. We truly appreciate your high recommendation!

Many thanks,
Katie.

Rated 1 out of 5 stars

Usual poor experience

Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they are disinterested and very curt. I hate shopping here but its a convenient location, thats the only reason.

August 27, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Liz,

Thank you so much for taking the time to leave this review. We are very sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into further.

Many thanks,
Katie.

Rated 5 out of 5 stars

Bibin service excellent informative and…

Bibin service excellent informative and pleasant

August 27, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Mary,

We are so happy to hear that our team member provided excellent, informative, and pleasant service! We appreciate your positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

I received wonderful customer service…

I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to them both for their patience, kindness and support! I am a very happy customer!

August 18, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Iseult,

We are delighted to hear about your wonderful experience with our team members. It's fantastic that they went above and beyond to help you with your issue, demonstrating patience, kindness, and support. We are so pleased you are a very happy customer!

Many thanks,
Katie.

Rated 5 out of 5 stars

Mattress purchase

Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matress.

July 28, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Justin,

We're so pleased to hear about your positive experience with our team member and that you're happy with your new mattress. It's wonderful to know you had ample time to make such an important decision.

Many thanks,
Katie.

Rated 1 out of 5 stars

Im impressed with poor service and lies…

Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycling warehouse worker said she had a lot of issues with problematic people so she can only accept physical ID and said "it's even in email" I showed emails there's nothing like that, then they said its with purchase confirmation but nothing like that there as we'll.I shown personal email and ID in my phone but what a disgusting services with lies.Keep doing it

August 20, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We are truly sorry to hear about the frustrating experience you had with your online purchase collection. We understand your disappointment and regret that the information provided to you was inconsistent and led to such an upsetting encounter. We are reviewing this feedback to improve our service.

Kind Regards,
Victoria

Rated 2 out of 5 stars

Sony Headphones

Bought a pair of Sony ULT-wear headphones here in 2025. They broke 14 months later due to a recognised defect (on the Sony website). However neither Harvey Norman or Sony will help me as it’s out of warranty and Sony do not categorise my pair of headphones as benefiting from the free repair scheme as the serial number is not within their range to benefit - even though the exact defect described is what has happened to the headphones. While the people I dealt with were friendly, I feel really let down as a consumer as I expected something this expensive to last longer than a measly 14 months. I think Harvey Norman should offer better quality products. I have said the same to Sony, but no one will help me with what is recognised as a faulty product, without charging me for it.

August 19, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Laoise,

We appreciate you taking the time to share your experience with us regarding your Sony ULT-wear headphones. We understand your disappointment and frustration when an expensive product doesn't meet your expectations for longevity, especially when a known defect is involved. We recognize how disheartening it is to feel unsupported when facing such an issue. We are committed to offering quality products and value your feedback as it helps us to continually improve our offerings and service. We will certainly reflect on your comments regarding product quality and the support process.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent help and hospitality from…

Excellent help and hospitality from Ivan …store assistant manager.

August 11, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Barry,

We are so pleased to hear that you received excellent help and hospitality from our team member. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Saba in Computers was a great help when…

Saba in Computers was a great help when I wanted to buy an Apple Watch. He explained everything to me and I got one immediately, thanks to him.

August 2, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Naomi,

We're so happy to hear that our team member provided such great assistance with your Apple Watch purchase. We appreciate you sharing your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars

Sales and Delivery

Sales assistant Wilson helpful and knowlegeable about the product.

Delivery Van driver Paul/ Dylan helpful in manouvering a superking mattress up 2 flights of stairs.

August 4, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Tony,

We appreciate you sharing your wonderful feedback. We are delighted to hear that our sales assistant was helpful and knowledgeable, and that our delivery driver provided excellent assistance with your super king mattress.

Many thanks,
Katie.

Rated 5 out of 5 stars

Jovan

Jovan, arrived on time, patient, I had a few queries. Personable, enthusiastic about his work, and genuinely interested in helping out the customer. Thank you.

Catherine, Windy Arbour

August 6, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Catherine,

We are delighted to hear you received excellent service and found our team member patient and enthusiastic. We appreciate your kind words and are glad they were genuinely interested in helping you.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. No nonsense, no hassle

August 4, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Mark,

We are so happy to hear you received great service from start to finish, with no nonsense or hassle. We appreciate your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Extremely helpful Jibin at selling and…

Extremely helpful Jibin at selling and very helpful Jovan installing.

July 29, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Patricia,

We are so happy to hear that our team members were extremely helpful with both your selling and installation experience. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Mr. Wilson helped us a lot in selecting the right…

Helped me a lot in selecting the right mattress and patiently waited for completion of my finance procedure.

June 27, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Evren,

We are so happy to hear we could assist you in finding the perfect mattress and appreciate your patience. Thank you for your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Shane

Shane, excellent customer service with my queries. Would recommend for promotion.

August 2, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Clare,

We appreciate you taking the time to share your feedback. We're so happy to hear you received excellent customer service and would recommend us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

We had a great experience

We had a great experience. The seller Bibin was very helpful in advising us the best computers for our needs. He looked precisely at which ones were best for the programmes I use. He was also very patient for we were hesitating between a few. We're very happy in the end with the computer we bought and we'll come back to Harvey Norman.

August 1, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Lea,

We're delighted to hear you had such a great experience. It's wonderful to know our team member was helpful and patient in assisting you to find the best computer for your needs. We appreciate your kind words and look forward to your next visit.

Kind Regards,
Kevin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look