Just out from the photo centre, usually deal with Darragh Morgan he is amazing but I was so surprised today when I met two lovely, pleasant guys Dylan and James they were a pleasure to deal with
Company replied
Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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Just out from the photo centre, usually deal with Darragh Morgan he is amazing but I was so surprised today when I met two lovely, pleasant guys Dylan and James they were a pleasure to deal with
Company replied
The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... See more
Company replied
Product arrived when scheduled and exactly as described. The only problem is that there is no written manual. Everything is online, which is not helpful when one is trying to learn.
Company replied
Ordered washing machine online for pick up, received an email order was ready. When arrived at the store was told warehouse was closed and had to wait for one hour to receive my washing machine.
Company replied
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Written by the company

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
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Reply from Harvey Norman Ireland - Tralee
Excellent customer service and post sales - as always! Always return to buy here…

Reply from Harvey Norman Ireland - Tralee
Was so easy to use the web shop.
The delivery was quick.

Reply from Harvey Norman Ireland - Tralee
Just out from the photo centre, usually deal with Darragh Morgan he is amazing but I was so surprised today when I met two lovely, pleasant guys Dylan and James they were a pleasure to deal with

Reply from Harvey Norman Ireland - Tralee
From when I ordered till it was delivered. Despite the fact it was raining that day, the driver did very well.

Reply from Harvey Norman Ireland - Tralee
I ordered a mobile on line and when I went in to check if the mobile was in stock. I found the staff very helpful.

Reply from Harvey Norman Ireland - Tralee
The staff from the Tralee store were very helpful, especially Liam and Stephen who I spoke with on the phone. Thanks so much!

Reply from Harvey Norman Ireland - Tralee
Harvey Norman’s Tralee store.. the staff are wonderful tending to all your needs. I wouldn’t go anywhere else

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they had a replacement. Confirmed one was available. Back at the store the replacement was ready, it was exchanged and I was away again within 5 minutes.

Reply from Harvey Norman Ireland - Tralee
Product arrived when scheduled and exactly as described. The only problem is that there is no written manual. Everything is online, which is not helpful when one is trying to learn.

Reply from Harvey Norman Ireland - Tralee
First time buying from this retailer and can only say absolutely fantastic service, ordered item yesterday afternoon and courier delivered it to me today Saturday. Talk about on the ball it seems the retailer and delivery partner are a match made in heaven, I will definitely buy from HN again. I can find nothing at all negative in this transaction and I highly endorse the Company!

Reply from Harvey Norman Ireland - Tralee
Very helpful knowlegable staff and pleasant to deal with

Reply from Harvey Norman Ireland - Tralee
So rude at the photo shop. A little bit of customer service would go a long way.

Reply from Harvey Norman Ireland - Tralee
I would like to thank Steven for the excellent customer service he provided. From the moment I came into the store, he was friendly, professional, and genuinely willing to help. He went above and beyond to assist me, kept me informed throughout the process, and made what could have been a stressful situation much easier to deal with.
It's rare to come across someone who is so dedicated to helping customers and ensuring they have a positive experience. Steven's patience, understanding, and commitment to great service really stood out, and it is very much appreciated.
A credit to Harvey Norman and an example of outstanding customer care. Thank you, Steven!

Reply from Harvey Norman Ireland - Tralee
Great service all round. John the warehouse manager in Tralee is particularly brilliant. Really went above and beyond

Reply from Harvey Norman Ireland - Tralee
Had problem with transferring phone number. Thomas and colleagues in Tralee store couldn't have been more patient and helpful. Excellent customer service!

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
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