Hasbro Reviews 

Cannot replace a maximum ssries spider so offered an item or same or greater value and sent the worst possible figures this company has made that no one wants it and even almost no value at all! Offered to send them back the one you bought but you will pay for shipping and taxes. I inveated so much with their Marvel legends product and I am done with it! With that amount their are markingbout their figures, best to spend your money on other import toys.

Trying to get spare part for a first order helmet to buy no help what so ever not interested these are not cheap

You’re able to get a cats game👌

Bought a figure that was new in box never opened, there was no window on the box to inspect the figure before purchase. I received a figure with 2 right hands for the extra set of effect hands. I reached out to customer service to rectify the issue, and was told they could do nothing because I decided to buy my "new never opened" figure from an ebay seller. It doesn't matter where I bought the figure, it's still hasbro's manufacturing mistake. Now I'm out the money I spent with a defective figure.

The vanish fafnir i bought for 20 bucks came with vanish fafnir f7 and the quad-drive bey launcher. The fafnir had 0 rubber which defeats the one job it had which was spin stealing. The launcher i bought with it as well was garbage, i did nothing to damage the bey launcher and it broke apart in 1 day and now i cant fix it because i have 0 glue (what the heck??)

Received a defective figure. Paint on helmet was completely off center making the figure looks comical. Reached out to customer service and they agreed to send a replacement. And amazingly they sent it to a completely wrong address. Have no idea how they messed that up. Complained again and they assured me they will correct it. Well, surprise surprise they messed up again. Again! I received and empty box. An empty box. And so far no reply to emails.

This company is doing everything it can to kill D&D.

I’m angry at you for ruining my life about Mlp g5 is the worst generation you brought me pain and anxiety 3 years!😡😤😤😤

Customer support was great! They offered troubleshooting and tips to get my device working again, and even when that didn't work, they sent me a replacement (although it was a different item, due to how the one I had was off sale, but it was >= the quality of the original!)
Not sure why their rating is so low overall, I didn't have any issues with them whatsoever =]

Awful customer service. Electronic battleship stopped working despite playing less than 12 games. Company refuses to warranty product. It has always been kept in the box and looks brand new. Wouldn’t even offer trouble shooting. They want me to get a new game. Basically you are out of luck with hasbro. They simply won’t support their products.

A awful company that ruins everything they touch with destructive business practices. They will overcharge you for substandard merchandise. Make your purchases from some other company not this one

I bought the Marvel Legend Spiderman, Tom Holland No Way Home figure for my son for a Christmas gift and it broke within a day. Extremely disappointing to say the least especially to see my son so upset. Santa also brought my son the Marvel Legend Andrew Garfield Spiderman which again has broken which again resulted in tears from my son. My son has been collecting these figures for many years however the Marvel Legend range appear to have been made very cheaply in comparison to previous figures which my son still has many years later. I really hope this range is recalled and these issues fixed as I'm sure there has been a lot of disappointment and tears with this range. I won't be buying from the Hasbro brand in future.

Nightmare. Purchased dropmix from them for Christmas gift. Can't be used because they don't provide the app necessary to make the game work. Truly disappointing for the 11 year old boy that received this gift for Christmas. Thank you, Hasbro, for this stocking coal.

My daughter received a box a box of play-doh for Christmas and found a dead cockroach!!!! Absolutely disgusted!!

My daughter received a hasbro mouse trap game for Christmas from her grandparents. On opening it was missing one small piece that was essential to the game play and it is useless without it. I contacted hasbro and was basically told "not our problem",they said I have to take it back to where it was purchased and take it up with them. Problem is i didnt even buy it, and it wasnt bought in our city, so I cant do that. They dont care to rectify an issue that is entirely their fault. All it would take is one tiny piece (a small bucket) and the game would be playable. Instead i have a disappointed child and a box of plastic useless junk because hasbro dont give a rats about their customers. I will never purchase Hasbro again

I bought I 2023 furby for my daughter for Christmas and it was broken . So I contacted hasbro and they told me they would send me a shipping label so I could send it back. So I stated to the that this is all my daughter wanted for Christmas and if they were a better company they would send me a furby with a shipping label and a box in the package to return my old furby that way. My daughter could have her furby atleast sometime closer to Christmas. They expect me to pay to have the furby packaged. Then spend my gas money to take it to the post office. Only to wait 14 days to get a new furby. This is utterly disgusting. You would expect after 20 years of making furbies they would have made a furby that would work. But just like when I was a kid they are coming broken. I threatened to contact corporate only to find out they have no contact form for corporate. All my daughter wanted for Christmas was a furby. Disabled so I didn’t have a lot of money to spend on other things. So know she has nothing to play with for Christmas until they get this furby and send us one back . My daughter litteraly cried herself to sleep last night because she couldn’t get her furby sooner. I really hope you guys feel what that’s like with your own daughter. Because you will never know the pain this causes me until you feel it: like I said I’m a disabled veteran so I don’t have much money to spend on her for Christmas. Maybe I can scrape up enough money to get another one from Walmart until it comes just to make her happy. Atleast I’m going to try . If it’s between eating and getting another furby for her I’m getting her that furby! Just so you know this review is real.

Who allowed a literal *4CHANNER* to work on the creative development team for a show such as My Little Pony that is supposed to be 100% objectively safe for everyone including children? What a way to take a show that was specifically themed on *FRIENDSHIP*, and turn those morals upside down on their heads!

Lauren Faust admitted that she took "thoughtful critique" from 4chan and given the blatant ableism that started appearing in the show more and more, it clearly shows. Although I think the question should be asked "WHAT WAS SHE THINKING?!", I sadly feel like it would fall on deaf ears. As outrageous as this is, she clearly acts like she sees no problem with it whatsoever.

Proof that she did this can be found on various "news" websites, including ones like Equestria Daily - but as that website and some others are run by evil 4channers themselves, be careful when googling this, and read stuff at your own risk.

Hasbro has clearly shown they have no desire to change - no apologies were given, and the main designer for G5 ponies clearly shows that she's a big Lauren Faust fan, there is proof of this on Twitter. Although one of the ableist scenes was edited out, this was only temporary and many other ableist scenes along with other types of mean stereotypes remained in the show and were never removed in the first place.

And none of the "but she's not the director *anymore*" nonsense. Fact is, someone of the highest tier of internet evil was allowed to get *anywhere near* the official MLP studio, or into doing work for a company like Hasbro in an official capacity... I don't care who they are or how much time had passed.... just HOW WAS IT ABLE TO HAPPEN?!

The new 2023 Furby should have a USB connection to charge it instead of batteries, get with the times, Hasbro!

I will give Hasbro 3 stars for the attempt. Their recent Haslab Galactus action figure has been phenomenal, as well as a few other amazing pieces. Unfortunately, the basic figures like Marvel Legends are disappointing to say the least. The quality of plastic is almost rubbery and still feels hollow inside. The lack of sculpting and details is also upsetting especially in comparison to other toy companies such as McFarlane Toys, or even Toy Biz from over a decade ago. Still, 3 stars is more that reasonable. There is a lot of room for improvement.

I purchased the Haslab Unicron and it came with a missing piece. I was kind enough to offer them to just send me the digital file of that missing piece so I'll go to a 3D printing company so they could make me one. They replied saying they can't and they offered to check if they have that missing piece in stock if I will send them a bunch of documents. After I sent them everything I needed, the customer support agent, Deanna, just disappeared. I tried to email them few times and I was just ignored. They have the worst post purchasing service I've ever seen! Before purchasing they are replying to emails and very helpful. But if you have a problem with one of their products after? It's like talking to the wall.
They tried to offer me to give them a direct call cause they are soooo busy but I explained them that since I'm not from the states, I can't call. They obviously didn't care.