Marc was very helpful. After being informed by previous agents the account was cancelled immediately but it wasn’t until after 14days. Marc finally sorted it. Please watch out for phishing emails enti... See more
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Dear Nicholan, Thank you very much for your kind support and detailed explanation. I truly appreciate your assistance and the exception you made regarding the refund process. However, I re... See more
Initially when I ordered I was charged with an automatic membership fees that I wasn’t aware of. After having contacted customer care who responded immediately I was surprised to see their professiona... See more
This company is a fraud i have never had any contact with them how they managed to deduct from my account i have no idea up till today i am still waiting for my refund. After going through all re... See more
Hasn’t replied to negative reviews
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Scam
Took money out of my bank when i never signed up to them. They had my email address and an account set up. No idea how they got my details. They said they've cancelled my membership and I'll get my refund in 10 days. We'll see
If only i can give 0 star i would
If only i can give 0 star i would, i ask for my refund for almost 3weeks ago until now i don’t receive it even though they deducted on my card the amount that didn’t ask for my permission. You need to improve your service more and don’t scam anyone.
Good morning I am really not happy…
Good morning I am really not happy about your services I earlier spoke to one of your consultants regarding the cancellation but non of that took place which lead me not being happy at all please kindly fix this issue
Kind Reagrds
I didn't buy anything but my money was…
I didn't buy anything but my money was deducted from my account and they say there is no refund. Scammers 😢
Angry!@!!
I've never heard of hasgoodtools. I'm a builder. I use screw fix, and Toolstation. This has made me cancel all apps! I don't use my bank card. Cash only now. What gets me these people are amongst us all SCUM!
It's all well and good giving reviews. But there should be like minded, hackers and scammers, in the police force, paid to catch, such SCUM!!
Scammers nothing more
Scammers nothing more - they show you good offer for the item… and charge you for membership subscription and you have no idea about it. They will charge you again and again for their „subscription” which one you never started
Tried to cancel subscription which I…
Tried to cancel subscription which I did not sign up for but still taking money
Took my money why scamming.
Took my money why scamming. Please return my money 🥺I didn't buy anything and the money was deducted from my account
Customer service
Customer service was very helpful,+ resolved an issue I had. Thank you
Adheres to the T's & C's of the…
Adheres to the T's & C's of the company, and assists clients to their satisfaction.
Took my money fort I was buying amazon…
Took my money fort I was buying amazon pallets but no just fee for them now I'm out of pocket just scamming ever do not trust them avoid at all cost
Great service
Thank you Eugene for reaching out and resolving my issue
I am quite happy with the assistance…
I am quite happy with the assistance that I got, everything got cleared and any misunderstandings were cleared. Thank you Nela for your assistance.
Thanks it was great.Responded quickly.
Thanks it was great.Responded quickly.
Straight to the point and just good…
Straight to the point and just good service
Good service
Helpful
They have offered me a refund in full, I look forward to receiving this, good customer service
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