Love Hat Club. The variety they have is great and they usually have what I’m looking for color wise. I bought two hats already and will definitely be buying more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I love hats and they have so many different styles color ways and the shipping is great.
Company replied
They always sent me good quality caps and the 30 hat carrying case needs to come back asap that thing saved so many of my hats
Company replied
I really like Hat Club Deliveries are very fast and the promotions are very Good. I would just like some discount coupons, please.
Company replied
Company details
- #10 of 10 best companies in Headwear Store
- #197 of 299 best companies in Clothing Store
- #81 of 116 best companies in Fashion Accessories Store
- #19 of 21 best companies in Hat Shop
- #51 of 79 best companies in Men's Clothing Store
- #29 of 40 best companies in Sportswear Store
Written by the company
Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Contact info
575 E Germann Rd. #104, 85297, Gilbert, United States
- customerservice@hatclub.com
- hatclub.com
4.0
Great
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
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Reply from Hat Club
We appreciate your feedback and review!
Reply from Hat Club
Thank you for your review! We're happy to hear about your recent purchase experience.
Great variety of hats
Great variety of hats, quick shipping, proactive attention from the customer service!
April 28, 2026
Reply from Hat Club
We appreciate your review!
Great Hats, strange shipping
Would have been nice from the begining if they had informed me that my order would be shipping from several locations. Was a little worried at first, but everything arrived as ordered.
April 28, 2026
Reply from Hat Club
We apologize for any confusion regarding items shipping separately when they are not all available at the same location. We’re glad to hear your order still arrived without any issues and truly appreciate you taking the time to leave a review.
Reply from Hat Club
We are glad to learn that you were satisfied with your recent purchase. Thank you for your review!
Never a problem with Hat Club
Never a problem with Hat Club. I probably have 50 hats from there.
April 24, 2026
Reply from Hat Club
Thank you for your review. We appreciate your continued support!
They always sent me good quality caps…
They always sent me good quality caps and the 30 hat carrying case needs to come back asap that thing saved so many of my hats
May 1, 2026
Unprompted review
Reply from Hat Club
Thank you for your review! We appreciate your feedback and will be sure to pass your request along for the 30 cap duffle.
Fast and efficient service
April 29, 2026
Reply from Hat Club
We are happy to learn about your experience, and we appreciate your review!
hat fits for a somalian brainiac
hat fits for a somalian brainiac. Waaaaaaayyyyyy toooooo big
April 29, 2026
Reply from Hat Club
We’re sorry to hear you weren’t satisfied with the fit of your recent purchase. Please reach out to our team at customerservice@hatclub.com if you need any assistance with a return or exchange.
Online order had some stains
One hat has stains on the inside. Kinda of disappointed it wasn't inspected thoroughly before being shipped.
April 29, 2026
Reply from Hat Club
We are sorry to learn that your recent order arrived damaged. A member of our customer service team will be reaching out to you via email shortly to assist further.
I ordered a Braves city connect hat…
I ordered a Braves city connect hat (fitted) the first time around, and it came as an adjustable; I decided to keep it anyway, and gave it to my grandson. Ordered again and came within a week, but the size I ordered did not fit. This is the size I wear, so something is different in their sizes. I decided to return this one and get a bigger size, but it sold out, so I proceeded to get a refund, bought it for $47, and they charge 6.99 for the return. Somehow, I'm only getting back $33, this company absolutely is the worst! Will go back to MLB for future orders, safer.
April 27, 2026
Unprompted review
Reply from Hat Club
We’re sorry to hear about the issues you experienced with your orders. We would appreciate the opportunity to look into this further and assist you directly. Please reach out to us at customerservice@hatclub.com with your order details, and our team will be happy to help resolve this for you.
Reply from Hat Club
We are sorry to learn that your order arrived incorrectly. We'd love to help you receive your correct order. Please reach out to our support team via email at customerservice@hatclub.com for better assistance.
EZ sales process for the product I want.
March 29, 2026
Reply from Hat Club
We're happy to hear that you were able to find what you were looking for! We appreciate your review.
Reply from Hat Club
Our support team will reach out via email shortly with your tracking information.
Fast shipping having my size
March 29, 2026
Reply from Hat Club
Thank you for your review. We are glad to learn you received your order quickly!
Reply from Hat Club
We were unable to locate any support tickets under the provided email address or order number. If you can reach out to our support team at customerservice@hatclub.com for further assistance.
Terrible
Terrible. I’ve been purchasing New Era hats since they were $18.99. I paid $55 for an off centered crooked brown SD Padres hat. Clowns. I’m
Returning this trash tomorrow.
March 25, 2026
Unprompted review
Reply from Hat Club
We're sorry to hear that you were unhappy with your recent purchase. We take quality seriously and would appreciate the opportunity to make this right. Please reach out to our support team via email at customerservice@hatclub.com for better assistance.
Reply from Hat Club
We appreciate the review, Eduardo. We're glad you loved the hats and had an easy experience!
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