Hatton Garden Diamond Reviews 296

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just picked up my engagement, eternity, wedding rings plus hubby’s wedding ring, had their health check, polished and cleaned and stunning. We only buy our jewellery from Hatton Garden Diamond because... See more

Rated 5 out of 5 stars

Gemma Mamo Is a diamond dealer who knows her stuff, I wouldn’t trust anyone else, Gemma sourced my diamond and it’s cut, clarity and grade is incredible value for money. I whole heartedly recommend Re... See more

Rated 5 out of 5 stars

The best service on the market, made a bespoke design for me in under a week with fantastic quality.

Rated 5 out of 5 stars

Couldn’t recommend Hatton Garden Jewellers enough. Bought my engagement ring here and just returned to buy our wedding rings. Excellent customer service, every effort made to help you get what you wan... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

Hatton Garden Diamond is the leading brand in Hatton Garden London. Regency Jewels offer the finest quality diamond rings and bespoke jewellery, all based in close reach of one another in the historical Hatton Garden


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

Amazing!

From when we walked in I was greeted by Steve & Mitchell.

We Was given the best advice without any pressure. They worked with our preference and it was one of the most simplified purchase with the help of these experts. They were very professional and understanding to source us the perfect rings.

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend, great experience!

I had a great experience at Hatton Garden Diamond. The staff are so welcoming, super knowledgable and attentive to your needs. I bought a beautiful diamond bracelet for my friends birthday. I’m so happy with it and the quality is fantastic!

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

*** My dream ring ****

I had dreamt of my perfect ring but my fiancé wanted to arrange it himself as a surprise for me. If you knew him, you would understand why I was worried, he is as clueless as it comes with no attention to detail. Mitchell from Hatton Garden Diamond managed to take the small details my fiancé knew about my dream ring to put together something even more dreamy than I ever imagined. I am in love with my ring, for 3 months I have spent hours staring at it, it is perfect.
Thank you so much for making me my dream ring, I will love it forever.
I highly recommend Hatton Garden Diamond!

June 15, 2020
Unprompted review
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Rated 5 out of 5 stars

Patient and caring staff

Had a really great experience here, I was looking for a birthday present for my mum but had no idea what to get. The team is very knowledgable, especially Mitchel who was a lovely young man, he took great care in taking me through all the ranges and was extremely patient with me, even when I did change my mind 100 times! Thank you for a wonderful service, I will be back for my own birthday present one day!

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! The most amazing customer service I have experienced anywhere, ever. The team really do outdo themselves every time I have a ring made and the finish is impeccable.

The diamond selection is outstanding too and with the pricing at a competitive rate, it’s a no brainer.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

I went into Regency Jewels in Hatton…

I went into Regency Jewels in Hatton Garden not quite knowing what to expect. I have no knowledge of diamonds and what I should go for. Mitchell Perry was the most knowledagble and undertanding salesman I have come across. He took me through the process and the different cuts, as well as the different variables that should be looked at when buying a diamond.

I wanted to find the perfect stone, and Mitchell went above and beyond to source what was exactly this. We had numerous conversations on what it should look like, and he didn't give up until he found it!

I cannot thank Mitchell enough and the smile on my fiances face is worth every penny!

June 10, 2020
Unprompted review
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Rated 5 out of 5 stars

5 star service

5 star service. Mitchel listened to exactly what my partner and I waned. He went above and beyond to ensure this experience was one to never forget. From start to finish the whole team’s attention to detail was sublime. Will be recommending to all my friends and family. 10 out of 10!

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

feedback

The selection I was given (against a very strict and clear criteria) was impressive and diamonds I chose and received were stunning and with all the paperwork expected.

The service I received was exceptional. Simple, supportive, friendly and very efficient. Thank you Mitchell.

May 28, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent service and customer experience

Excellent service and customer experience. After window shopping with my fiancé to be in Hatton Gardens we spotted a perfect style ring in the window of Harmony Jewels. We popped in to try on and we were quickly tended to by Mitch. I didn’t know much about diamonds and precious metals and he kindly took the time to start with the very basics and walk us through everything in a very simple way. This made us feel very comfortable understanding exactly what it was that we were looking at (and spending a small fortune on). Luckily my fiancé to be spotted the exact ring she loved and Mitch measured her ring size there and then, taking away all the worry it wouldn’t fit. I then returned alone and agreed the purchase price and they swiftly had the ring resized and prepared (In 2 weeks) all in time to hide in my pocket for the big day.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

A high End Quality Recommended Jewelers Store.

If you are planning to get married, I highly recommend visiting Hatton Garden Diamond.

The friendliness and amazing customer service Mitchell and his family can offer you is second to none!
A very trustworthy and experienced team who will look after your needs and will not leave you, at any point, disappointed.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Top service from Regency Jewels!! Highly recommended!

Had an excellent experience at Regency Jewels in Hatton Garden. I initially went to go and window shop to get some ideas for engagement rings. I was greeted by Aaron who kindly spent time going through the different styles and choices I had when choosing an engagement ring, without any pressure of a sale. A few weeks later I went back with more of an idea of what I wanted. Anastasia was very helpful in choosing a diamond and the service I received was excellent. I went back a week later and chose the band for the engagement ring with Anastasia, who again was extremely helpful.

Once my fiancée agreed to marrying me, we went back to Regency to choose our wedding bands. I was very indecisive but Anastasia allowed me to take my time to make sure it was right. We also got a custom wedding band for my wife to be!

I highly recommend Regency Jewels to anyone who is looking for diamonds, rings and the like! Thanks again!

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

Dream Engagement Ring

Went to Harmony Jewels to pick out my dream engagement ring!! The service was excellent. Such a lovely team made me feel so special when creating the ring of my dreams!!!

March 18, 2020
Unprompted review
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Rated 5 out of 5 stars

Superb.

As soon as we walked into harmony jewels we felt very much at home and at ease. Colin was very attentive and understanding of our requirements. The whole process from the design concept to the final product was superb and I would highly recommend harmony jewels. The customer service was second to none and in particular Colin who was always on hand and offered great personal attention to detail, our overall experience was outstanding. Great job and I am over the moon with the final product.

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

A true diamond in the rough

I went to this shop after browsing the area for a ring to celebrate our silver anniversary as well as her 50th. The staff here are extremely helpful, friendly and above all professional. I was dealt by Steve and he made me feel very comfortable. After spending around 45 Minutes I felt at ease but didn’t purchase it straight away. They were happy for me to go and think it over and weren’t pushy at all. Suffice to say I made the purchase the next day over the phone and they sorted everything out from getting the ring delivered to arranging to an appointment to resize. Would definitely recommend and go again if the need arises. Thank you guys for a lovely service.

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Personal, friendly and expert

Personal, friendly and expert service. Delighted with the experience from start to finish - especially the customer service from Marco which was outstanding. Highly recommended.

March 10, 2020
Unprompted review

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