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See what reviewers are saying

Rated 5 out of 5 stars

Super easy ordering process online. The skip was delivered and collected on time with no fuss. The collection driver took great care to protect our driveway on collection and even took away the old ti... See more

Company replied

Rated 5 out of 5 stars

Both drivers, especially Scott did an outstanding job, in a very tight close they dropped off the skip into an even tighter space, with telephone wires all over the place, plus a brick wall to go ove... See more

Rated 1 out of 5 stars

The customer service and skip drivers were both great. However, be careful when using this company for your skip hire. Were had one of the larger skips and were originally charged £294. The skip... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very easy to order and Skip delivered as requested later that same day. Lisa in office is very helpful and the skip lorry drivers are very courteous, and helpful with placing skip i... See more

Company replied

Company details

  1. Waste Management Service

Written by the company

Haulaway is a family run company that has been established for over 30 years. We are a recycling and waste management company based in the South East of England providing skip hire, rolonof, grab, tipper and plant hire. We also operate two licenced sites including a waste transfer station and a recycling distribution facility.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super easy ordering process online

Super easy ordering process online. The skip was delivered and collected on time with no fuss. The collection driver took great care to protect our driveway on collection and even took away the old timber that I had placed under the skip.

February 20, 2026
Unprompted review
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Reply from Haulaway

Hi Chris, thanks so much for your lovely review! We will pass on throughout the team, it is really appreciated.

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Rated 5 out of 5 stars

Can't fault the service

Can't fault the service! Skip delivered on time and removed when requested. Staff and drivers very friendly & helpful. So thank you!

January 27, 2026
Unprompted review
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Reply from Haulaway

Hi Susan, thank you so much for taking the time to write a lovely review! It's appreciated by us all, hope to see you again!

Rated 5 out of 5 stars

Brilliant driver

Brilliant driver, very helpful, quick and job done!

January 12, 2026
Unprompted review
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Reply from Haulaway

Thank you so much! We really appreciate your review :)

Rated 1 out of 5 stars

Really disappointed- warning!

The customer service and skip drivers were both great. However, be careful when using this company for your skip hire.
Were had one of the larger skips and were originally charged £294.
The skip had some soil, a small amount of hardcore but predominantly filled with general waste items, old wooden fence, UPVC off-cuts etc.
When the skip was taken away we were charged £550.56!! Apparently you cannot put hardcore in the skips and any weight above 1 tonne attracts an automatic addition charge of over 50% of the original cost.
This information is not provided on the website (as far as I can see) and was not communicated when we requested the skip. Obviously a bit of a shock that we were charged for putting hardcore in a skip!!

December 22, 2025
Unprompted review
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Reply from Haulaway

Dear Rob,
Thank you for your review, of which we were sorry to receive. As we do not charge an 'all in price' for our 10 and 12 yard skips, we do try to make it clear when ordering that these are ordered on a transport and tonnage based rate and that these skips are only meant for light general waste rather than soil and hardcore waste as it can work out very expensive. All of our calls are recorded so we will be looking into this.
We note the comment about the lack of information on our website and will work to improve this. The reason we don't make 10 and 12 yard skips available to order online is so that we can explain these charges to our customers before they order so there is maximum clarity on our charges and to ensure that our customers are ordering the correct size for their needs.

Rated 5 out of 5 stars

Great customer service

Great customer service, careful, friendly driver. Didnt pressure me when I took longer to fill the skip than I expected! Highly recommend.

November 10, 2025
Unprompted review
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Reply from Haulaway

Thank you very much! It's greatly appreciated :)

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Rated 5 out of 5 stars

Highly recommended.

Arrived on time and the service was brilliant. Will definitely use Haulaway again and highly recommended!

September 1, 2025
Unprompted review
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Reply from Haulaway

Hi Richard, thank you so much for taking the time to write a lovely review! See you again soon!

Rated 5 out of 5 stars

Both drivers

Both drivers, especially Scott did an outstanding job, in a very tight close they dropped off the skip into an even tighter space, with telephone wires all over the place, plus a brick wall to go over. Scott deserves a pay rise for the skill he had picking up the skip and not damaging anything or break! Class act.
Would certainly recommend Haulaway, never had a bad experience with them.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect in every way!

We’ve had two skips in the past month and both drivers and delivery was first class. From initial booking the staff have been helpful and knowledgeable about the operation. Thanks to all involved. Can’t fault them, thoroughly recommend them.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

The service is 1st class

The service is 1st class. Delivery driver was friendly and helpful. Communication with Haulaway regarding collection was polite and the collection driver was also friendly and considerate.

Will continue to use them.

June 9, 2024
Unprompted review
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Reply from Haulaway

Hi John, thank you so much for your lovely review. It is greatly appreciated and we will pass on throughout the team :) Hope to see you again soon!

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Rated 5 out of 5 stars

I cannot fault Haulaway 1 bit.

I cannot fault Haulaway 1 bit.
Excellent customer services, great friendly people to do business with.
Friendly helpful drivers
I would highly recommend them and will not hesitate in using their services in the future

May 28, 2025
Unprompted review
Haulaway logo

Reply from Haulaway

Hi Brian, what a lovely review to receive! Thank you so much! We will pass on throughout the team, thanks again and hope to see you again soon! :)

Rated 5 out of 5 stars

Great service

Great service
Office staff so friendly and helpful
Driver was fantastic couldn’t have done anymore
Great company

April 28, 2025
Unprompted review
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Reply from Haulaway

Hi Julie! Thank you for your lovely review, it is very much appreciated, we will let the team know of your kind comments - thank you! :)

Rated 5 out of 5 stars

Would certainly use this firm again

Efficient delivery. Friendly and careful delivery driver. Skip was collected earlier than originally planned just one working day after the ready for collection notification.

April 23, 2025
Unprompted review
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Reply from Haulaway

Thank you Chris, for your fab review! It is greatly appreciated :)

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the start with call to office to book skip, followed by driver.
Would have no hesitation in recommending this company.

March 31, 2025
Unprompted review
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Reply from Haulaway

Hi May, thanks soo much for taking the time to leave a lovely review! It is greatly appreciated!

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Rated 5 out of 5 stars

We have been using Haulaway for a while…

We have been using Haulaway for a while I find the office so helpful and easy to deal with nothing is to much trouble and always work with us to deliver great customer service and get what we need with regarding skips when we Need Them the drivers are fab and helpful and with great service and great prices nothing is to much trouble

February 5, 2025
Unprompted review
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Reply from Haulaway

Hi Kev, what a lovely review to receive. Thank you so very much. We will pass this on throughout the Haulaway team, thanks again!! :)

Rated 5 out of 5 stars

Great service

Easy to order and arrived in exactly the place I requested. Very simple and would use again.

January 9, 2025
Unprompted review
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Reply from Haulaway

Hi Jemma, thank you for taking the time to write a lovely review! Hope to see you again soon! :)

Rated 5 out of 5 stars

Efficient Skip Hire

Very efficient, great communication and reasonable cost!
Will definitely use again

October 21, 2024
Unprompted review
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Reply from Haulaway

Hi Richard, thank you so much for taking the time to leave a great review! See you again soon :)

Rated 5 out of 5 stars

Great customer service and…

Great customer service and communication. Helpful advice. Delivery and pick-up went without fault. Would use again and thoroughly recommend. Many thanks.

October 1, 2024
Unprompted review
Haulaway logo

Reply from Haulaway

Hi Alan, thank you for taking the time to leave us a great review! Thanks again and see you again soon! :)

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Rated 5 out of 5 stars

Great service again

We have used Haulaway for many years, pleasant office staff and conscientious drivers.

September 26, 2024
Unprompted review
Haulaway logo

Reply from Haulaway

Hi Paul, thank you so much for leaving a lovely review :) It is very much appreciated!

Rated 5 out of 5 stars

Very efficient

Very efficient. Very pleasant and helpful. Will use Haulaway in the future.

September 6, 2024
Unprompted review
Haulaway logo

Reply from Haulaway

Hi Rob, thank you for your lovely review! See you again soon!

Rated 5 out of 5 stars

Excellent service.

I ordered my skip on line. It was easy to use and had a great video on sizes of skips. The skip was delivered and collected on time. I would definitely use them again.

June 5, 2024
Unprompted review
Haulaway logo

Reply from Haulaway

Thank you for your great review David, it is really appreciated by all the Haulaway team! We are very pleased we could provide great service :)

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