Very poor aftersales support. Had two issues with our holiday home in the last 9 months. Raise issues online. Gets directed to Holmans wood site where there are minimal staff and those here are wor... See more
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Disgusting. Been coming here for years. And in the last month ive been cancelled. I'd suggest going somewhere else nothing for customer loyalty
We liked the that the Caravan was close to the Club Complex by walking. On arrival at the club on the first night ready to pay for a pint, oh! we don't take cash I said nothing on the sites about t... See more
I stayed at the Devon Hills Haulfryn site for one week and it deserves a complimentary review! The site was very well maintained overall and the newish “Hive” facility that includes an indoor pool,... See more
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Do not buy from this company!!
Do not buy from this company. The sales rep lied through his teeth. Told us there would be no development on the site for at least five years. Tourers would not be allowed on the parking space next to the static. Told us the Internet was good enough to support up to ten devices. We have a business, so need to oversee it whilst away. No commercial vehicles allowed on site. Dogs allowed but only on a lead. Never mentioned that even if we sold privately there would be a 15% charge on the sale.
They start to develope next year and are filling every scrap of land. Tourers were parked next to us with the occupants using our decking to tie stuff too. The Internet was awful, barely supported one device. When I complained they said we could upgrade it for an extra £200 a year or £25 per week. Dogs were always running around off the lead and our dog doesn't like being approached by strangers dogs, luckily he never got hold of one. There were commercial vans regularly on sight. Plenty of dodgy looking characters in them. Partying until the early hours when 11pm was the rule. When we decided to sell because of all the issues we were charged loads ben though we sold privately. We were not properly reimbursed on paid fees. All in all it cost us thousands for a static we barely used!! Never again!! They just don't give a damn as long as they are making loads of money. Hopefully these companies will become regulated. The only good thing about Holmans Wood site was Brian the maintenance/groundsman guy. He was always helpful and a credit to them. The manager Clare was useless as a manager as she didn't resolved issues or enforce the rules. Its a real shame because it was a lovely quiet site.
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