Haven Protect Limited Reviews 26

My experience related to a relatively small DB Pension (cash) transfer into my SIPP. This required the services of a specialist authorised PT financial advisor, which was necessary under various regulations, before the transfer could take place.

There seem relatively few such specialist financial advisers who will undertake this work and after extensive searching I shortlisted 5 candidates and after various discussions appointed Haven Protect.

Their service as excellent from explaining precisely what was required during the process and all their accompanying paperwork/documentation. Two items I would highlight: first communication and response time was good and secondly their due diligence on my financial circumstances was impressive.

My initial contact was with Connor Tarry, who completed everything to the conclusion of the due diligence process and subsequently with Jade Iles who oversaw the completion of the required paperwork that was submitted to the SIPP provider. She was clearly familiar with what was required.

Haven's flat fee was reasonable, compared to some. I would not hesitate to recommend Haven to anyone seeking to undertake a similar DB transfer.

Haven Protect were recommended to me by my accountants after I’d approached them for pensions advice that they are not able to provide.

At the time I had legacy employee and personal pensions, ISAs and other forms of investment, plus I’ve a few more working years ahead of me, but was unsure about my best retirement strategy. Haven Protect advised and facilitated a consolidation of my pensions funds that I believe suits my circumstances.

I felt that their advice was balanced, in terms of being open about the advantages/disadvantages of the available options, and the supporting information (including fees charged) was clear.

I was preparing for retirement and facing some very important decisions about a mixed economy of pensions from a thirty year career in private and public organisations.
My first step, find a trustworthy company to guide me through. The company also needed to be qualified legislatively to deal with Defined Benefits Pensions from the 1980s.
Connor Tarry from Haven Protect came to my aid and I am so grateful that he did. 8 weeks later and I have a plan I am not just confident about but actually excited about. What a difference my relationship with the Haven Protect Team has made.
From Connor, as my principle advisor and point contact, to the administration team and the Pension Transfer Manager, Mark Tarry.
I have no hesitation in recommending Haven to you and look forward to my own continuing relationship with them.

Mark and Junaid from Haven Protect helped me in transferring my final salary pension. From start to finish they was very professional, knowledgeable, trustworthy and approachable. Have recommended them to work colleagues and would have no problem recommending them to anyone. Excellent service.

A very positive experience, from start to finish. Adviser Ian was professional and pleasant throughout the process, and additional advice and administrative support was first class.

Haven Protect Limited go beyond expectation when seeking any advice or guidance when looking at creating a Will or any estate planning, being relatively new to all of this Jack Povah provided assurance, sound advice and supported end to end to ensure all my requirements were met. If you require sound advice from a company that will look after your best interests then get in touch with Haven Protect or better still make contact with Jack who would be more than happy to assist.
Greatly appreciated
Simon

Duncan did mine and my partners wills.

He was knowledgeable and explained everything clearly, was friendly, and approachable but still professional.

Cannot recommend him highly enough!

Peter was very easy to work with, he took the time to listen to what I wanted to achieve and how I wanted to do it and then worked with the other parties involved to make it happen. Very happy with the service.

Peter Mason of Haven was a rarity in my experience of Financial advisors, especially in dealing with a GMP pension. He understood my questions and either responded straight away or came back with an answer after research.
This made me feel that Peter was both knowledgeable and honest. I highly recommend him.

Great to talk to someone that know what they were talking about!! Thank you to Mark Tarry and Joe Parker for sorting out my pension plan. Looking at my final salary and changing it to a more realistic plan. Thanks again.

Haven have been superb from start to finish. I had already obtained a transfer valuation (CETV), but by the time I finally understood the complex process and hurdles involved, I had only 7 weeks left before it was set to expire. I knew that a new CETV would be much lower (because of interest rate changes & expectations), but firms were quoting up to 9 months. So I whittled down the list of "Gold" specialists to three, using reviews on here.

The moment I spoke to Haven, I knew I had found the right one. My advisor, Ian Barlow, inspired great confidence during the initial call - in his knowledge, listening skills, and efficiency. I had already done extensive research, so he immediately set up dates for the triage, fact find, and stage one calls/meetings. At every stage he was open, helpful, proactive, dependable and thorough. His advice was clear and sound, and he was always ready to admit and check if there was anything he was unsure of.

Mark Tarry handled the case as the qualified PTS (pension transfer specialist), and I met both Ian and Mark face to face for the stage one and two (ie. final) meetings. I'm a mathematician, so I had detailed questions about the final report / modelling and the tax position. Mark was immediately ready to listen, understand and discuss them.

I have learned a great deal throughout. But best of all, and quite remarkably, we met the deadline - despite it being around Xmas (28 Dec) and many snags along the way. It took another 6 weeks for the actual transfer to complete, but I could rest easy, knowing that the original CETV was definitely going ahead.

I've had mixed experiences with (other) advisors over the years, but I have no hesitation in highly recommending Haven, especially for such a complex process and important decision.

Declan from Haven Protect is an excellent customer focus advisor who and a gold standard service. He carefully explained step by step will writing and execution process. I would not hesitate to recommend him to my friends.

I found Haven listed on a government pensions advise site, listing them as a transfer specialist, so felt less trepidation contacting them in light of all the pension scam stories of late. After a bit of further due diligence on my part and after contacting a drawn up short list of 3 others, I decided to proceed with them.

I found them professional, friendly and took great lengths to ensure I understood each stage of the process. The outcome I sought was quickly achieved (due in part to the scheme administrators swift transfer) and I was left feeling I had always been in safe hands.

The costs were commensurate with others in the industry and therefore, I would recommend them to anyone in my position, of having more concerns than pensions knowhow.

Having now been a Haven client for 7 years we continue to be extremely happy with the service and advice that they provide. Mark (Tarry) is always approachable and responsive and willing and able to provide sound guidance on all matters financial. He’s always very generous with his time and patient in his explanations and my wife and I are hugely appreciative of that.

I had a small DB pension that, for various reasons, I was sure I wanted to transfer. I was just looking for a qualified advisor who would be willing to okay the transfer. This was a difficult situations in that I didn't want to pay and advisor only to find them unwilling to okay what I had already decided. David Liversidge, very kindly, spoke to me on the phone, free of charge, and his advice led to my realising I was actually, likely better keeping the pension. I very much appreciate that coversation, which was obviously very much more about whether he could help me, than any possible financial gain for him.

After a careful review of my personal situation Mark Tarry and Joe Parker advised and helped me to navigate the difficult process of transferring funds from a defined-benefits pension into a SIPP. Megan Tarry provided invaluable help in seeing the process through to administrative completion.

Excellent customer focus and a true Gold standard service, a carefully and fully explained step by step process that put me at ease instantly, I have had no hesitation in recommending Haven Protect to my friends and family!

Haven walked me through the minefield that is Pension transfer. The advisor (Peter Mason) was superb. His knowledge of the subject is excellent and he was able to clearly outline the process, costs, pros and cons of potential transfer. I would highly recommend Haven for their open and honest approach to this matter and in particular Peter for his relaxed and professional approach to what is a very complex area of financial support.

Haven were extremely professional at every stage of the pension process. Clearly explaining the risks and the investment options. I felt well informed and treated fairly.
The advisers were always well prepared and quite happy to answer any questions or concerns.

Steve and Mark did a great job reviewing my pension options and Mark was very thorough, he went through lots of scenarios. Very good advice and very helpful and friendly.