Hawkhil's Ltd Reviews 

77
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First off, they are hard to be beaten on price and for top quality garden machinery. Secondly, they go out of their way to ensure your product is set up for use, explain how to put it together, and gi... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews but I must on this occasion. Absolutely first class. Repaired my brush cutter and hedge trimmer attachment and they are both now running perfectly. Staff thoroughly h... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Matt and Sami, after Godreys in Otford charged £150 to condemn my Hayter mower and offered to skip it, a friend kindly recommended Hawkhil’s. I have just collected my mower and... See more

Company replied

Rated 5 out of 5 stars

Having used Matt for over 10 years to repairs and service our wide range of gardening equipment we know the machines will come back properly fixed . Also lots of knowledge regarding which product to b... See more

Company replied

Company details

  1. Lawn Mower Repair Service

Written by the company

We are repair agents for quality garden machinery. A duo with combined 30 years experience in the industry. We provide quality craftsmanship with fast turnarounds and competitive rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great advice

Great advice. Very helpful and friendly attitude.

June 25, 2026
Hawkhil's Ltd logo

Reply from Hawkhil's Ltd

Hi Andy, It was great to meet you and a pleasure to supply your new Stihl pressure washer. we are happy to help, thanks! :)

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Rated 5 out of 5 stars

Simple problem solved.

Had a problem with my power washer. Took it in and it was a minor proble. I twas easily fixed in seconds and no charge. Superb! Highly recommended customer service.

May 30, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Dear Mr Coughtrie, Thank you for visiting Hawkhil's and taking time to leave great feedback. We pride ourselves on direct service being a small company. You only needed a quick adjustment so were happy to help. We look forward to seeing you again for any other machinery requirements you may have :)

Rated 5 out of 5 stars

Outstanding value and service

First off, they are hard to be beaten on price and for top quality garden machinery. Secondly, they go out of their way to ensure your product is set up for use, explain how to put it together, and give all the instructions needed relating to running and maintenance. Thirdly, they genuinely care and give such fantastic service. We will definitely buy from them again and go back for all our repair/servicing needs.

April 24, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Dear Paul, Thank you for purchasing from Hawkhil's and taking the time to leave such lovely feedback. It was a pleasure to hand over your Stihl Blower and accessories. We love seeing people face to face, and enjoy providing the confidence that should come with a purchase. We look forward to being of service to you in the future. thanks! :)

Rated 5 out of 5 stars

Very efficient and 1st class service

Very efficient and 1st class service. He fixed my petrol Stihl brush cutter inside the time he had quoted which was faster than anyone else could have and was really friendly and helpful. I definitely recommend!

April 24, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Dear David, thank you for visiting Hawkhil's. We are pleased we were able to turn your machine around quickly, despite it being our busy season. We appreciate your kind feedback and look forward to being of service to you in the future, thanks! :)

Rated 5 out of 5 stars

A damsel in distress no more …

A damsel in distress no more thanks to the amazing quick on the spot repair Hawkhil’s carried out for me this morning . I can’t thank them enough for their kindness and help. My lawn is now happy too . Thank you.

April 1, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Dear Rose, Thank you for your visit. We are pleased we could help you with your mower. As it was just a blade fitting we were able to do this on the spot for you. We greatly appreciate your custom and valuable feedback. We look forward to seeing you again, thanks! :)

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Rated 5 out of 5 stars

Excellent service

Excellent service with great attention to detail in servicing my machine. So glad I've found these guys and will definitely be using them again. Thank you!!

March 17, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Chris! It was great to see you and we are pleased to welcome you to Hawkhil's. We value your custom highly and look forward to being of help to you in the future :)

Rated 5 out of 5 stars

Knowledgable and informative

Knowledgable and informative. I’ve just started working with hawkhils but I’m confident this will become a beneficial relationship. Power to the independents.

March 17, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Dear John, Thanks for visiting Hawkhil's and the kind feedback! It was great to be able to offer sales advice face to face and show you the features of Stihl products. We hope to be of service to you for years to come :)

Rated 5 out of 5 stars

Brilliant service.

From start to finish a 1st class service.
Wouldnt go anywhere else. 10/10.
Many thanks
Max Coston

February 19, 2026
Unprompted review
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Reply from Hawkhil's Ltd

Hi Max, Thanks for using Hawkhil's! We have known you for years and its a pleasure to continue to provide service to you!

Rated 5 out of 5 stars

Top notch

Top notch. Thorough service. Highly recommend. Really pleased I found a reliable place to take all my gear.

November 20, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Oisin, Thank you for your visit to Hawkhil's and for your kind feedback. It was a pleasure to service your Stihl RMA Lawnmower and bring it back to life. We look forward to seeing you again and providing service to you for years to come! Thanks again :)

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Rated 5 out of 5 stars

Great team, highly recommended

The team started by giving me good advice about the most cost effective solution. The work was then done quickly, to a high standard and at a good price. Highly recommended!

October 3, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Peter, Thank you for your visit and taking the time to leave such kind feedback. We appreciate your custom and it was a pleasure to get your Stihl machines up and running again for you. We look forward to seeing you again next time you need us, thanks!

Rated 5 out of 5 stars

Leaf Vacuum

Took a leaf vacuum to be, Serviced at, Hawkhil’s. The leaf vacuum was given a, Thorough Clean & Service by a, Top Quality team.

October 17, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear David, Thank you for bringing your blower to Hawkhil's for a service. We appreciate your business and kind feedback. We are happy that you are pleased with us, thank you!

Rated 5 out of 5 stars

5 stars !!!

The Hawkhils team recently undertook a complete refurbishment and service of my 20 year old petrol lawnmower. I’m delighted with the results. For the price of a cheap plastic replacement mower (which I was considering before discovering Hawkhils) my old metal mower now looks and performs as good as new. Excellent service, extremely polite customer service. A local business that I hope has a bright and successful future. 5 stars!!!

September 1, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Graham, Thank you for using Hawkhil's and your kind words! It was a pleasure to resurrect your Soverign mower from the doldrums. It took some work, but we love it when we can rescue a mower and bring it back to active life again. We look forward to being of service to you for all your future Horticultural requirements. Thanks :)

Rated 5 out of 5 stars

Great local service.

Great, swift, efficient and honest service by this new local business who deserve to succeed. I've already taken my second item in for a service. Highly recommended.

August 27, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Malcolm, Thank you for bringing in you Stihl BR200 blower for repair and for your kind words here, we really appreciate your custom :)

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Rated 5 out of 5 stars

Really useful free advice

My hedgetrimmer seemed to be dead, but they revived it within a couple of minutes and gave me a useful tip to overcome this if it happens again. There was no charge - I'll definitely be going back for services and any future problems!

August 14, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Sally, Thank you for your visit and your kind words of feedback. Your hedge trimmer was gummed up and just needed a spray of solvent to free off. It seemed unfair for us to charge for something that took seconds to resolve so we didn't. Our aim is to retain you as a customer for years to come :) When you need new equipment or repairs we are here for you and we look forward to being of service to you in the future, thanks again!

Rated 5 out of 5 stars

Great service

Great service, had my mower back within 24 hours looking brand new and working like new. Would definitely recommend!

August 12, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Charlotte! It was a pleasure to welcome you to Hawkhil's and to service your Honda IZY mower for you. We take pride in speedy turnaround. It's usually a week so we were happy we could have this ready next day for you. Thanks again! :)

Rated 5 out of 5 stars

my blower…

great team of blokes done my blower same day thanks

July 21, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Mick, Thank you for bringing your Mitox blower into Hawkhil's. We were pleased we were able to repair this super quick for you. Our usual turnaround is a week but as this was an electrical fault and we had the spares in stock we managed to complete it quickly. Thanks again for your kind feedback :)

Rated 5 out of 5 stars

Outst

I don’t normally leave reviews but I must on this occasion. Absolutely first class. Repaired my brush cutter and hedge trimmer attachment and they are both now running perfectly.
Staff thoroughly helpful when I first enquired about my tools and kept informed whilst they were being repaired as i was advised to change a worn part.
For anyone who has either had a bad experience from another repair shop or is unsure who they should trust to repair their machinery, I cannot stress enough how good these guys are. Thanks again.

July 18, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Michael, Thank you for using Hawkhil's and for your kind words. It's a pleasure to welcome you to our business and we are pleased we were able to sort out your Stihl strimmer and hedge cutter for you. Your feedback really means the world to us and we look forward to being of service to you for years to come. Thanks! :)

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Rated 5 out of 5 stars

First-rate service

First-rate service from Sami and his team - helpful, fast, efficient and thorough. Highly-recommended.

June 19, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Mr Emery, Thank you for using Hawkhil's for your repair, and for your kind feedback. We are grateful for each and every job and we look forward to being of assistance to you in the future. Thanks!

Rated 5 out of 5 stars

First time using Hawkshill

First time using Hawkshill, phoned ask for an estimate, quoted around £150, came to £157…Really helpful & genuine would highly recommend.
5 year old lawnmower looks like brand new and completed in 3 days.

June 6, 2025
Unprompted review
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Reply from Hawkhil's Ltd

Dear Paul, Thank you for taking the time to provide such kind words. It was a pleasure to recondition your Mountfield mower and we are sure it will be of use for many years to come. Thanks again :)

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