Hayescarter Reviews 

Please do not order from this place they claim the item was delivered in April I didn’t get a notification until may yet been tracking it everyday .. I have no item and resolution and PayPal was even no help a waste of money

Its been more than 45 days that i have ordered and i never got any information about my order, i have sent 5 emails to them and there is an auto reply which gives a link ti track your order but that link never works. They are scamming.

If I could leave a 0 stars it would be appropriate. lousy quality, lousy service, and a waste of $39. Run from this company as fast as you can and definitely do not order any "shoes" if you can call them that. And of course they promise a free watch and that never arrived but would be the same quality I betcha. lesson learned.

The shoes are small and with bad quality, there’s no refund policy or replacement for the shoes apparently.
They sent them from China after 6 weeks and want me to send them back to the states which will cost more than the price of the shoe itself.
This is a scam 100% DO NOT BUY.

I see I'm not the first disgruntled customer. This site is a scam! I've been waiting over a month for my wife shoes that was for her birthday. When I inquired about my shoes I was offered a watch! Buyer Beware!!!!!!@

I placed an order and it never arrived. I wrote to the support email several times and no one responded. They don't have a customer service phone number.

Sent me the wrong size and offered a 50% refund. i escalated it and I finally got them to give me 100% refund (minus shipping) although i have to send the garment back at my own expense which is 75% of the garments cost.

Totally ripped me off

I was waiting for three months to get the shoes I ordered and eventually it came in the wrong size. Very disappointing horrible service.

Shoes finally arrived after 6 weeks and were way too small. Found return info and Fla address on Hayes-Carter website. They were just returned to me by USPS — unknown address. Now I’ve wasted money on the shoes and a pointless effort at a return and refund.

I have to take back my accusation towards Hayes Carter & apologize. My concern was their lack of communication and customer service, to add to this, the many negative reviews out here all lead me to think, I had, like the rest fallen victim to a scam. The shoes order have now been received and the quality acceptable, The finish was pretty good, to my surprise. I ordered two pairs the only hiccup was that one of the pairs ordered, came two sizes big. That should not have happened!
They also seem to have inscribed a message to me on the tongue of the bigger white pair which read " Control - your self" I get it and again apologize for acting out but you guys should also get your act together and build confidence in your customer base.

Been waiting a month for my shoes . Sent many emails and they just return an auto generated response having nothing to do with my problem. Also they make themselves sound local and they are from china . Don’t do it !

They don't have a contact no.. my bad,have not read the reviews. My order has not arrived yet and they would not answer for the tracking number. Will try to figure out how they will be reported.KARMA IS DIGITAL

Took them more than a month to be delivered and nothing on the website mentions that they are coming from China. The Febronni shoes I ordered look good but advertised and stated on their website was they were “genuine leather”. They’re not. They’re some type of thick shiny polyester. Again, they look ok and I’ll use them but definitely not an experience I’d go through again. Not worth the money of the headache.

A scam!

Bought a pair of shoes that arrived in the wrong size. I had to send to USA for £25 only to have the package returned unopened! To send again at £25 is more than I bought the shoes for that I know they can get away with. Shocking that they are allowed to carry on trading!

Absolutely shocking quality the size was about a small when it was a large and you can’t send back because it comes from China and costs 35 pounds to send back on recorded delivery.

DO NOT BUY ANYTHING FROM THESE PEOPLE!!!

Goods were purchased 2 months ago and were not delivered. Tried chasing them up all to no avail.

Should've looked up the reviews first, my bad but this is a warning to anyone else....avoid purchasing anything from them as they either don't turn up or from the sounds of the reviews the quality is piss poor!

Took ages to arrive, (drop shipped from China). Terrible Quality. Offered me 50% refund, then 70%. Then said it would take 25+ days to refund any money.

Do not purchase anything from this company. Poor poor quality, wrong size, just read all the reviews.
I threw the shoes into the trash immediately. Don't expect a refund. No more online shopping for me.

The Hoodia is made of Halloween costume material and the stitching is a total mess. It looks terrible. It's supposed to be a XXL and it is closer to a medium. I cannot believe they tried to sell this as though it's an actual garment that you can wear. In my opinion this should not be worn by anybody, ever. I'm looking forward to seeing how easy their return policy works and then I will never do business with this company again.

Ordered two pairs of white sport shoes which arrived almost a month after ordering. My shoe size is 10½(US) and I received size 44 which were closer to a US 9½-10. In addition, one pair received (Hatford) looked completely different than what was shown on their web page. Must admit the quality is about the same as other discount brands and since these shoes were on sale, their return policy indicates they are not eligible.
They previously replied promptly to emails asking about an incorrect tracking number and later once the shipment arrived in the US with no tracking updates once it was handed over to a local courier.
Will provide an update here as things progress.