Hayes Parsons Insurance Brokers Reviews 69

I got in touch with Hayes Parsons due to a personal recommendation from a friend, and it proved to be a great introduction. 

The personalised service that I have received, specifically from Richard Moxon (and people he has connected me with), has been fantastic. 

I have now dealt with them on multiple policies, and they have been able to manage every type of request that I’ve come to them with.

I have done new policies (for both personal and business), policy renewals, and also had to deal with a large claim for a leak at my house, which would have been an entirely different experience if I hadn’t been working with Richard/Hayes Parsons.

They’ve been able to offer me a bespoke service at very fair pricing, making the ‘value’ extremely good.

So, a strong recommendation in my book.

I have worked with the team at Hayes Parsons for the past four years and have consistently been impressed by their expertise and responsiveness. They have successfully sourced quotes for a variety of insurance types where other brokers struggled, always ensuring competitive pricing tailored to our needs. In April 2025, they demonstrated exceptional efficiency by quickly arranging insurance to support an acquisition—an invaluable service given the constantly changing value of livestock. Their proactive approach and reliability make them a trusted partner.

Hayes Parsons have been our Charities insurance broker for over 18 years. Service and communication are always excellent. Laura & Hannah are always quick to respond and very helpful.

Hayes Parsons have been the School's insurance brokers for four years and have provided outstanding support and service throughout this period. They have good sector knowledge and instil confidence. They have taken the time to get to know the School and as a result provide expert, tailored advice and good value for money. The whole team are highly responsive and take the time to help and support you in navigating through complex issues. I feel in very safe hands.

I contacted Hayes Parsons on a personal recommendation, needing buildings cover in an emergency, having been let down by others. From the moment she picked up the phone to discuss my dilemma, Tara was a model of courtesy, professionalism and efficiency. She managed to place the cover very quickly, and with a minimum of fuss. I couldn't have asked for better service.

Laura , Louise & Hannah have been taking care of all our policies for many years. From marine, to buildings, to cyber security, the options are always laid out really clearly and the advice has been brilliant.
Communication has always been on point and clear.
They've fought our corner on premiums and on the few claims we have had to deal with.
The best.

Great service , Richard is excellent

Our company has used Hayes Parsons for many years as our broker for multiple insurances, and we have always been, and still are, extremely happy with their service. Communication is always quick and friendly, and they do their very best to get us great premiums! Special thanks to Jake and Ethan for always getting things over the line for us.

We have been a client of Hayes Parsons for several years. Adam and his team have always been professional and helpful. Communication is excellent and we always feel valued as a customer. Highly recommended.

Hayes Parsons have been our Marine insurance brokers for many years. Their service is consistent and personal on both the claims and policy administration sides of their business with their in house knowledge of the market and circumstances being a huge asset to us as a client. I highly recommend them to anyone who values quality of service and bespoke cover. Well done James, Darren and the team, and thank you!

Hayes Parsons have displayed a sound understanding of our businesses, accurately represent the risks to insurers and present commercial solutions.

Very helpful, knowledgeable and user-friendly. Tara understood our needs, found us the right insurance product, and ensured that the placing process went smoothly and efficiently.

Hayes Parsons have been my insurance brokers for many years, handling my domestic policies. I have always found them to be excellent, with a great understanding of the industry and strong underwriter relationships, meaning they can get great deals and act as an effective intermediary between the client and the insurer. Furthermore they are easy and pleasant to deal with, being very responsive and clear communicators. So my experience with them has been great!

I changed to Hayes Parsons to obtain that personal touch regarding my Insurance matters rather than dealing with a large organisation that kept changing account managers. Richard and his team has not only met this expectation but are providing an excellent service with quick responses to any questions I may have. I would recommend them without hesitation.

Jake made is quite easy for us to get insurance for an exceedingly complex start-up combining live cell biology and hardware so I'm sure they can handle your needs

We have been with Hayes Parsons for many years now, their marine division is excellent with Darren and Hannah offering sound advice and efficient service. They are always responsive and prepared to negotiate the best deal with underwriters.

Excellent service from Emma, Adam and the team. Very knowledgeable of our business and very supportive in navigating us through our options both at renewal and for ad-hoc queries.
Personable, time sensitive and proactive at all times

Quick responses and invaluable advice and support.

Always very helpful and supportive. Can reach out to the team whenever I have a query.
We have been working with Hayes Parsons since we opened our company and have always found them to work in our best interests.

Hayes Parsons has been our broker for years and always provide a friendly and efficient service.