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Our Luxury Virgin Clip In Extensions offer added length, volume & thickness without damaging your natural curls. We offer a variety of textures dedicated to serving all curl types. Our bespoke colouring and colour matching services, gives you total control over your hair colour.
London, United Kingdom
2.8
4 reviews
Hasn’t replied to negative reviews
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Super disappointed from start to finish. The customer service is shocking they take days to respond but continue to post promotion. My order has been delayed by a week!! I have requested a refund and hope they handle this with more grace than I have been show so far. Really disappointed.
Don't buy from this company the hair quality is absolutely ridiculous and they don't accept returns the hair is thin and very bad quality. I went back-and-forth with them for months shown them that the product has not even been opened and it's original box and they still refused.
I recently purchased curly hair extensions from Hayles Hair, and I was extremely disappointed with both the product and the customer service I received.
First of all, the curly hair extensions I received were incorrectly recommended. The curls were quite clearly ‘waves’ and didn’t match my curl pattern despite sending multiple pictures. When I reached out to the company to inquire about a return or exchange, I was ignored and later blocked from their story!
This level of unprofessionalism is unacceptable and shows a lack of care for their customers.
I would not recommend this company to anyone looking for quality hair extensions or good customer service. It is clear that they are more interested in scamming people than providing a satisfactory experience for their customers. Save yourself the trouble and shop elsewhere.
Amazing quality hair!! As well as amazing team, any questions I had they were quick to reply, I’m very happy with my purchase and would definitely recommended!
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