Arrived well packaged considering it was three decent sized dahlias and courier had box on its side. Once opened, quite a few side shoots were damaged, but on the whole plants are survivable . At leas... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered alliums, erigerons and geraniums. Each had a different delivery date. That wasn't a problem except that none of the plants arrived to that schedule, they all arrived early while I was on hol... See more
Company replied
I rarely buy plants from Hayloft because I find their pricing policy very off-putting. A lot of nurseries do the same thing - but their prices for single plants do not seem to be quite so extortion... See more
Company replied
Plants are in & settled in well. Looking forward to seeing them doing their thing next summer. The only down side was Royal Mail delivered them 24hrs later than expected & the hydrangea looked a bit... See more
Company replied
Company details
Written by the company
At Hayloft Plants, we’ve been helping people grow beautiful gardens for over 30 years, whether that’s a few pots on a patio or a fully planted border. Our vision is simple: "To be the first choice for gardeners of all abilities." Today, we’re proud to be a leading UK online plant retailer and mail-order nursery, combining decades of horticultural experience with a modern, easy-to-use digital garden shop and award winning educational and entertaining social media @hayloftplants
Hayloft
Written by the company
- Rare | Unusual | Exciting
- Shop thousands of plants delivered straight to your door from our UK nursery.
No Quibble Guarantee
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to resolves any queries.
At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep.
We will always do our best to offer a first class service with our 'No Quibble Guarantee'.
All that we ask if that you are kind enough to let us know how we can improve for future orders.
Contact info
4.3
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to use website
Easy to use website, big choice of plants to choose from and the product i ordered came well packaged in good condition.
September 5, 2026
Reply from Hayloft
We’re delighted you found our website easy to use and that your plants arrived safely and in great condition.
Kind regards
Melanie
Lovely healthy plants
Although the delivery was longer than anticipated it was worth it. Plants well packed and healthy. Looking forward to next year to see them bloom.
September 5, 2026
Reply from Hayloft
We’re delighted the plants arrived healthy and well packed. We hope you enjoy seeing them bloom next year!
Kind regards
Melanie
Delivered on time
Delivered on time
Plants.in good condition
The only thing is
The last two plants I received
You sent me two the same
Should have been one of those
And one other
Please check my order
August 26, 2026
Reply from Hayloft
We are glad the delivery was on time and the plants arrived in good condition. Please call us at customer care to discuss your order
01386 562999 we will be more than happy to rectify any issues
Kindest regards
Melanie
Reply from Hayloft
Thank you so much! So glad you loved the plants and the value!
Kind regards
Melanie
Plants delivered as promised
Plants delivered as promised. Look in great condition and well packaged.
September 4, 2026
Reply from Hayloft
Thank you! We’re delighted to hear the plants arrived safely and in great condition.
Kind regards
Melanie
Plants a good size and seem very…
Plants a good size and seem very healthy. Well packaged with each plant being well secured.
September 5, 2026
Reply from Hayloft
Thank you for your lovely feedback! We’re so pleased you’re happy with the plants and packaging.
Kind regards
Melanie
Plants in very good condition
Plants in very good condition. Well package. Took a lot longer to to arrive than I had expected.
September 5, 2026
Reply from Hayloft
Glad to hear the plants arrived in very good condition and were well packaged.
Sorry for the delay in delivery, and we appreciate your patience.
Kind regards
Melanie
Hydrangea paniculata Grounbreaker Ruby
Delighted with the hydrangea plants that arrived beautifully packaged and in excellent health. I'm looking forward to floriferous plants next year.
September 4, 2026
Reply from Hayloft
Thank you so much for your lovely feedback. We’re delighted to hear your hydrangeas arrived healthy and beautifully packaged. We hope they reward you with a wonderful display of flowers next year
Kindest regards
Melanie
Good quality plants, well packaged
I ordered several different sets of plants and bulbs. The order was delivered in several different packages. The plants were all a decent size and healthy and the careful packaging meant they arrived in good condition. Hayloft do supply sensible sized plants, rather than the puny half dead plants I have received from other companies. I’ll order from them again with confidence.
September 5, 2026
Reply from Hayloft
We’re delighted your plants arrived healthy and in good condition. We really appreciate your support and look forward to your next order!
Kindest regards
Melanie
We received 5 lovely healthy plants one…
We received 5 lovely healthy plants one that was really struggling and may or may not make it when we plant it out .
September 4, 2026
Reply from Hayloft
We’re really pleased to hear that 5 of the plants arrived healthy and looking good. Fingers crossed for the little one that’s struggling — hopefully it will settle in once it’s planted out and make a full recovery. Please call us at customer care if you require a replacement
Kindest regards
Melanie
Reply from Hayloft
Thank you so much for your positive review
Kind regards
Melanie
As usual
As usual, the plants were well packaged and arrived in good condition. Hayloft are particularly good if looking for items 'out of the ordinary'.
September 4, 2026
Reply from Hayloft
We’re delighted your plants arrived safely and that you enjoy discovering our more unusual finds.
Kind regards
Melanie
A good company to deal with
A good company to deal with. I have been ordering from them for the past 4 years are have never had reason to complain.
September 4, 2026
Reply from Hayloft
Thank you for your kind words and continued support over the past four years. We really appreciate your loyalty
Kind regards
Melanie
Well done Hayloft
Thanks to Hayloft who are replacing plants spoilt by long delivery due to Royal Mail. Spoke to Hayloft who immediately offered to send replacements - just hope these take the quickest way home.
M.C.
September 12, 2026
Reply from Hayloft
Fingers crossed these arrive safely and quickly this time.
We are always here to help with any concerns
Kindest regards
Melanie
Reply from Hayloft
Hi Michael, thank you for your positive review.
Kind regards
Melanie
Reply from Hayloft
We’re so glad you enjoyed the service. We look forward to serving you again
Kind regards
Melanie
Super plants
Well packed and presented. Healthy well developed plants ready for easy growing on in pots or in the ground. Slight delay between order and delivery but no great concern. Very pleased.
September 4, 2026
Reply from Hayloft
We’re delighted you’re pleased with the plants and their presentation. Happy growing!
Kind regards
Melanie
Excellent service & plants
Great service; plants arrived on time and in great condition. Well packed and if anything the packing was a little OTT!! Otherwise brilliant company.
September 4, 2026
Reply from Hayloft
We’re delighted your plants arrived safely and on time. We’ll try not to go too OTT with the packing next time!
Kind regards
Melanie
Always great service item well packed…
Always great service item well packed and delivered on time
September 4, 2026
Reply from Hayloft
We’re delighted you were happy with the service, packaging, and delivery.
Kind regards
Melanie
The Alstroemeria Kid. Easy ordering process
Easy ordering process. On time delivery as promised. Excellent packaging, substantial outer box and individual plastic sections. MOST IMPORTANT- great plants!
September 4, 2026
Reply from Hayloft
We’re thrilled you were happy with the ordering, delivery, packaging, and especially the quality of the plants.
Kind regards
Melanie
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