A company that advertises a 3-5 day turn around should not still have failed to return a debit card 17 days after receipt. There is zero customer service , no response to online chat or email queries... See more
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Obvious Scam – Do Not Trust the "Positive" Reviews I was initially interested in getting a custom metal card, but after doing five minutes of research, it is incredibly clear that this is n... See more
Just had my new gold card delivered- looks fantastic. Love the look and weight of it. Easy to order and communication with my order all via quick chat. Delivery slightly delayed by few days but well w... See more
Ordered card and definitely not the same card I received as advertised. After my order on the 6thI waited and had to contact Myles on 16th and again 21st to get and update. Replied with apology on 21s... See more
Company details
Written by the company
Haze Cards creates custom credit and debit cards. We turn your plastic boring credit and debit card into metal. Each card can be customized on our website to any specification.
Contact info
Embankment, sw15, London, United Kingdom
- customerservice@hazecards.com
- hazecards.com
Hasn’t replied to negative reviews
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I'm not sure about the 1 star reviews
I'm not sure about the 1 star reviews. Got cards from haze twice and had no problems. Good service.
Easy to do
Card came exactly as advertised, I was impressed with the quality and how it easy it was to do.
Ordered card and definitely not the…
Ordered card and definitely not the same card I received as advertised. After my order on the 6thI waited and had to contact Myles on 16th and again 21st to get and update. Replied with apology on 21st with a free wallet (issue with Design). Received on 27th with Evri - damaged box and print of the card not as clear cut as the photo on the website. And to make it worse I get a ''Chip Error' when trying to use at ATM - not worth the hassle..
Poor end product
Poor end product. Extended delivery time.
I used the pre-existing charizard design and the text is almost unreadable.
Card was scratched before arrival. Should have checked the reviews first.
Great gift
I was given this as a present from my boyfriend and love it! Have just sent off my other card to get another design too. Happy customer :)
Love my card
Love my card. I bought after watching dragons den and really impressed with it!
Certainly not the real deal!
The company advertises a turnaround of 3-5 days for a bespoke bank card. After constant chasing, and Haze blatently lying to me as to fact my card was on it's way, it finally turned up after two weeks.
When the card did finally arrive, after attempting three seperate ATM machines and three seperate chip and pin machines, my card did not work "Chip Error", and rendered it completely useless. The card design itself was less than satisfying either, and no-where near the quality of the proof that was made up. After contacting them again, I was again lied to regarding the processing of a refund. In the end, I had to lodge a PayPal dispute to finally get my money back. I was also promised a wallet for my trouble, but again that never materialised. This is the worse company I have ever had the mis-fortune to have any dealings with, and am left extremely disgruntled, and frustrated by their constant dishonesty, without any regard for the feelings of their customer.
I will certianly never be going back!It is such a shame, as it seemed a great idea on the surface.
Thank you to for being so patient and…
Thank you to for being so patient and accomodating with our last minute request for changes. Thank you Team
We were pleasantly with the…
We were pleasantly with the professional behaviour, courteous conversations and the final products exceeded our expectations.
Totally unacceptable
A company that advertises a 3-5 day turn around should not still have failed to return a debit card 17 days after receipt. There is zero customer service , no response to online chat or email queries and with this total lack of responsibility they should not be permitted to fiddle with financial vehicles. There is no way back. Do not consider parting with your card!
Great card !
Great experience, I saw them on Dragons den, card came out great took about 5 days to receive it back.
Stay clear of this company!!
I agree with everyone else. Steer clear!! My card was sent recorded delivery to haze and signed for by them on Tuesday 7th February. Their website wouldn’t let you leave a different address for delivery. So I ordered it to my billing address and e mailed them immediately with the address I wanted it going to. I called 13 times that week and sent 7 e mails. No response. Someone eventually answered on Thursday 9th telling me my card had been despatched to the new address via Evri.
I contacted evri and nothing had been sent to them. The following week I sent 15 e mails and called them 48 times. No answer. Myles then messaged me stating my card had been despatched on Wed 15th. 6 days after I was told it had been despatched. Again j contacted evri and nothing sent. It was eventually sent to my old address they said they had changed. And had to wait over two weeks for the card. Two days after receiving it the chip and pin section fell off and again nobody answering the phone or e mails. Absolutely shambolic company. Stay away!!!!!
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