Hazell Wigs Reviews 

75
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and natural appearance of the wigs, often noting their softness and comfort for daily wear. Many people highlight the excellent customer service, describing it as communicative, helpful, and top-notch. Reviewers also appreciate the reasonable prices, finding them to be an outstanding value for the high-quality products, with fast shipping adding to the positive experience. However, some customers experienced issues with delivery, such as long delays, tracking problems, or packages not arriving, particularly for international shipments. A few reviewers also received products with quality concerns like botched cuts or incorrect colors.

What people talk about most

Product

Consumers find product to be positive, with many expressing ecstasy and satisfaction with their purchases,... See more

Quality

Reviewers consistently express satisfaction with the quality of the products, often highlighting that the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its efficiency and... See more

Price

People report positive experiences with price, consistently finding the pricing unbeatable and extremely... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i’ve bought over 5 wigs now from here(i was here when she was in the uk too) i don’t go anywhere else now her wigs are amazinggg the quality, the colours everything. they make me feel so confident sin... See more

Rated 5 out of 5 stars

I must have at least 20 wigs at this point, including a custom, and they’ve blown previous ones out of the water! They’re so soft and don’t fuzz up after wearing once like some other synthetic hair wh... See more

Rated 5 out of 5 stars

Had some hiccups with shipping (all related to the shipping service such as long delays, no new tracking numbers provided when switching couriers etc) but I reached out and got amazing customer suppor... See more

Rated 5 out of 5 stars

I’ve ordered from Hazel Wigs twice after finding them on social media. Both times I had a pleasant experience, especially as a first time wig user. Wigs were amazing, great quality and style. I always... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(75)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Love love love!!!

Never have I ever had wigs that looked so natural, felt natural, had no weird smell nor were of such good quality for such an affordable price. The colours are beautiful, truly.
I know where I'm gonna buy all my wigs from now on! 🤗

August 27, 2025
Rated 4 out of 5 stars

Wrong color wig

I ordered the Noir color wig but I received the wrong color (brown). Sent an email and instagram message on Aug 14, still no reply.
(Also sent photos)
It was first time ordering.
So I end up keeping it because I was going to need for this weekend. It’s pretty but I really did wish it was black.

2:45 today 8/20 - Received a message, it was sent to her spam. Everything was solve , great customer service.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Hazellwigs are the best!

Hazellwigs are the best!! The quality is beyond any other wigs out there! They are made with care, and the company is owned by the best! Customer service is top notch! Truly can’t go wrong with one of their products! BUY THE WIG!!!!!! BUY MULTIPLE!!! Truly just the best wigs on the market hands down.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best wigs for best price!

Fast shipping, great customer service, and an excellent product! Probably the best wig I've ever owned. There was an issue with the wig I ordered, and the shop owner reached out to me before even shipping out to ask what could be done. The fact that a manufacturing defect was caught by the seller themselves before sending it out was just amazing customer service!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I recommend to everybody…

I must have at least 20 wigs at this point, including a custom, and they’ve blown previous ones out of the water! They’re so soft and don’t fuzz up after wearing once like some other synthetic hair which I love. Communication during the custom process was great too and it came out STUNNING!

June 30, 2025
Unprompted review

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