Was very worried about this website being a scam but my dress came and its very legit! The dress I got is definitely a dupe of a very expensive dress so the quality and details is a little off but I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering and I was a bit unsure, but the product actually matched the photos pretty well. That’s always a relief when shopping online. The material was comfortable and easy to carry all day... See more
Company replied
The swimwear collection is actually quite impressive. I picked one piece and the fit was really good. It felt secure and comfortable, not something that all say often about swimwear.
Company replied
The co-ord set I tried looked stylish and was easy to wear. Fabric felt breathable, and sizing was mostly accurate. Good option if you want something trendy but still comfortable.
Company replied
Company details
Written by the company
Hazel the Label creates modern, versatile fashion for confident women who want to express their style with ease. Our collections combine strong silhouettes with feminine details, designed to highlight your confidence in every moment, from everyday routines to special occasions. We believe style is a reflection of who you are. That’s why we focus on clean, contemporary designs that are easy to wear, easy to combine, and always make an impact without feeling overdone. Our pieces are made to move with you throughout your day whether you’re working, studying, relaxing, or going out. At Hazel the Label, our community is at the heart of everything we do. We actively listen to feedback and use real customer insights to improve our collections, ensuring that each item feels both stylish and practical. We aim to create clothing that not only looks good, but also feels comfortable and empowering to wear. Quality and attention to detail are essential to us. From fabric selection to fit and finish, we strive to deliver pieces that meet the expectations of modern women. Hazel the Label isn’t just about fashion, it’s about confidence, self-expression, and feeling your best every day.
Contact info
15442 Ventura Blvd, Suite 201-2098, 91403, Sherman Oaks, United States
- contact@hazelthelabel.com
- hazelthelabel.com
3.1
Average
46 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Be aware!
Be aware!! I ordered a dress worth $70, their returning policy it’s a nightmare. Very poor quality. I repeat stay way from this website it’s a scam. :(
May 10, 2026
Unprompted review
Reply from Hazel The Label
We’re sorry to hear that you’re disappointed with your experience.
We take all feedback seriously and would like the opportunity to review your case properly. Please reach out to our customer support team at contact@hazelthelabel.com with your order details so we can assist you further and investigate the issue.
Thank you for taking the time to share your feedback.
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I don’t usually leave reviews
I don’t usually leave reviews, but this dress is actually really nice. The fit is comfortable around the waist and doesn’t dig in, which is a big plus for me. Wore them for a full day and didn’t feel the need to change.
May 6, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for taking the time to leave a review 💛 It really means a lot, especially since you don’t usually leave them!
We’re so happy to hear the dress felt comfortable around the waist and that you were able to wear it all day without wanting to change — that’s exactly the kind of comfort we hope to give with our pieces 😊 We truly appreciate your support and hope you continue loving your dress!
Disappointed!
Quality of material is poor, refunds don't exist (unless you want to pay for it to be shipped back and pay a restocking fee), but they will send an item in another style or size.
May 5, 2026
Unprompted review
Reply from Hazel The Label
We're really sorry to hear you’re not happy with the material. We always aim to make sure our pieces meet good quality standards, but we also understand that sometimes expectations can differ.
Just to clarify, refunds are only available once the item has been returned. In this case, return shipping would be covered by the customer. If you prefer, we’d also be happy to help you with an exchange for a different size or style instead.
If you’d like any help at all or want us to look into your order further, please feel free to reach out to our customer service team at contact@hazelthelabel.com — we’re always here to help 💛
The swimwear collection is actually…
The swimwear collection is actually quite impressive. I picked one piece and the fit was really good. It felt secure and comfortable, not something that all say often about swimwear.
May 5, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for your kind words! We're really glad to hear that you found the swimwear both secure and comfortable—that’s exactly what we aim for. It means a lot to us that the fit worked so well for you. We hope you continue to enjoy your piece, and we can’t wait for you to try more from the collection! 💛
First time ordering and I was a bit…
First time ordering and I was a bit unsure, but the product actually matched the photos pretty well. That’s always a relief when shopping online. The material was comfortable and easy to carry all day.
April 30, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for giving us a try—we’re really glad to hear the product matched your expectations! It’s always important that what you see is what you get, and we’re happy you found the material comfortable for all-day wear.
We truly appreciate your trust and hope to have you shop with us again soon! ✨
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Got a party dress from here and it…
Got a party dress from here and it definitely turned heads. The fit was nice and the design is unique compared to what you usually find online. I’d say it’s worth trying.
April 30, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for sharing this—we’re really happy to hear your dress turned heads! ✨ It’s great to know you loved the fit and unique design. We truly appreciate your support and hope to see you again soon for your next special outfit 💃
The Heather midi dress is lovely
The Heather midi dress is lovely. The fabric has a nice weight to it and the twirl factor is definitely there. It feels very elegant for a special event.
April 29, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for your feedback — I’m really glad you love the Heather midi dress! The fabric and twirl factor really do make it a special piece, especially for events. 💫
This Vicky skater dress is my new…
This Vicky skater dress is my new favorite. The square neckline is very flattering and the skater skirt gives it such a fun, youthful vibe for a day out.
April 26, 2026
Unprompted review
Reply from Hazel The Label
That sounds amazing! 😊 The square neckline really does give such a flattering shape, and the skater skirt is perfect for that light, playful vibe. So glad you’re loving it—definitely a go-to piece for easy, stylish days out 💛
Honestly
Honestly, I didn’t expect much at first, but they delivered. The dress looked just like the pictures and felt comfortable enough for all-day wear.
April 24, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for your honest feedback—we really appreciate it! We're so glad to hear the dress met your expectations and that you found it comfortable for all-day wear. That’s exactly what we aim for!
If you ever need help with another order or have any questions, feel free to reach out anytime 💕
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I ordered a maxi dress from this store…
I ordered a maxi dress from this store and I’m honestly surprised by how good the fit is. It hugs in the right places without feeling tight, and the fabric feels really soft. Perfect for events or even a nice dinner.
April 23, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for sharing this! We’re really happy to hear that you loved the fit and feel of the dress — that’s exactly what we aim for. 💕
It’s great to know it worked perfectly for both special events and a nice dinner — sounds like a versatile favorite already!
If you ever need help with styling or finding your next piece, we’re always here for you. 😊
Scam
The sizing on the dress (Eliza Dress) ordered from Hazel the Label, was inaccurate, and the item did not fit at all. Despite this, the company refused to accept a return.
Very disappointing customer service and not what I would expect from a brand selling at this price point. Buyer beware!
April 22, 2026
Unprompted review
Reply from Hazel The Label
We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback.
We understand how frustrating it can be when an item doesn’t fit as expected. Our team aims to provide accurate sizing details and a clear return process, and we regret if this wasn’t your experience. Your comments regarding sizing and returns have been noted and will be shared with our team for review and improvement.
We’d genuinely like the opportunity to make this right for you. Please reach out to our customer support team at contact@hazelthelabel.com
, and we’ll do our best to assist you further and find a suitable resolution.
Thank you again for bringing this to our attention.
One thing I noticed is how comfortable…
One thing I noticed is how comfortable the clothes are. I wore my dress for hours and didn’t feel the need to adjust it constantly. That’s a big win for me.
April 22, 2026
Unprompted review
Reply from Hazel The Label
That means so much to hear—thank you! 💛 Comfort is something we really prioritize, so it’s amazing to know you could wear it for hours without needing to adjust. That’s exactly the experience we want for you 😊
Was very worried about this website…
Was very worried about this website being a scam but my dress came and its very legit! The dress I got is definitely a dupe of a very expensive dress so the quality and details is a little off but I don't really mind for the price I paid. The dress is still very sturdy and well done.
Shipping was accurate and came in the period I was told. Tracking was very easy and when I needed to reach out to customer service they were very quick and easy to communicate with. I think this brand is just definitely new and starting off so thats why a lot of aspects seem off or weird.
April 19, 2026
Unprompted review
Reply from Hazel The Label
This made our day—thank you so much for sharing your experience!
We totally understand the initial hesitation, so it means a lot that you gave us a chance and felt confident in your order in the end 😊 We’re really happy to hear the dress arrived on time, that you found it well-made, and that our team was able to support you smoothly along the way.
Your feedback is truly appreciated, and we’re always working to improve and grow so we can bring you even better pieces and experiences in the future ✨
Thanks again for your trust and support—it means the world to us! 💕
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Scam
Scam! Ordered dress,it runs small and wanted to return. They offered to sent me new one for only $30 but I didn't want. I wanted a refund. They stopped responding even I sent all the photos and everything they requested by return policy! Scam scam scam!!!
April 13, 2026
Unprompted review
Reply from Hazel The Label
We’re really sorry to hear about your experience and understand how frustrating this must feel.
This is definitely not the experience we want for our customers, and we’d really like to help resolve this for you as quickly as possible. Please reach out to our customer service team at contact@hazelthelabel.com
so we can review your case and assist you further.
We appreciate your patience and the opportunity to make things right.
Hazel the Label is a complete scam
Hazel the Label is a complete scam. They marked my order as “shipped,” but the tracking has never updated and shows zero movement. It’s been weeks and nothing has arrived. Customer service is useless and refuses to give a refund despite no proof the item was ever sent.
April 11, 2026
Unprompted review
Reply from Hazel The Label
We’re very sorry to hear about your experience and understand your frustration with the delay and lack of tracking updates.
Please note that in some cases, tracking information may take time to update depending on the carrier, and we’re always here to help investigate any issues further. We kindly encourage you to reach out to our customer service team at contact@hazelthelabel.com
so we can look into your order in detail and assist you as quickly as possible.
We appreciate your patience and the opportunity to resolve this for you.
Stylish & comfortable co-ord set
The co-ord set I tried looked stylish and was easy to wear. Fabric felt breathable, and sizing was mostly accurate. Good option if you want something trendy but still comfortable.
April 4, 2026
Unprompted review
Reply from Hazel The Label
Thank you so much for your thoughtful review! 💛
We’re really glad to hear that you found the co-ord set both stylish and comfortable. It’s great to know the fabric felt breathable and that the sizing worked well for you overall—that’s exactly what we aim for!
Your feedback truly means a lot to us, and we’re so happy you’re enjoying your purchase. We hope to have you back again soon for more trendy and comfy finds ✨
They don’t accept returns
The dresses were of terrible quality and the sizing was completely inconsistent. When the dresses arrived, the quality was so bad I decided to return it. They do not accept returns at all. They only offer you a 10% refund or 15% store credit. It is a scam. Jessica Miller, the customer service agent, is not remotely helpful throughout these processes.
April 6, 2026
Unprompted review
Reply from Hazel The Label
Hi Sarah, We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback.
This is definitely not the kind of experience we want our customers to have. We sincerely apologize for the frustration caused regarding the quality, sizing, and the return process, as well as for how your concern was handled.
We would really like the opportunity to make this right for you. Could you please reach out to our customer support team again so we can review your case more thoroughly and work toward a proper resolution? Rest assured, we want to sort this out for you as fairly and quickly as possible.
Thank you again for bringing this to our attention, and we hope to regain your trust. 💛
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Stylish & lightweight party dress
Ordered a long evening-style dress, and it matched the pictures well. Material felt soft and lightweight. Not extremely premium, but definitely good enough for parties or special outings.
April 2, 2026
Unprompted review
Reply from Hazel The Label
Thank you for your lovely feedback! 😊 We’re so glad to hear the dress matched the pictures and that you found the material soft and lightweight. ✨ It’s great to know it feels just right for parties and special outings. We truly appreciate your support and hope to serve you again soon!
Quick Support, Good Quality
The ordering was smooth, and the customer service replied quickly to my query. The outfit fits well, and the stitching looks decent. Happy with it.
April 3, 2026
Unprompted review
Reply from Hazel The Label
Thank you for your kind feedback! 😊 We’re delighted to hear that your ordering experience was smooth, our customer service was helpful, and that you’re happy with the fit and quality of the outfit. ✨ We truly appreciate your support and hope to serve you again soon!
Fashionable and Comfortable
I liked the styles they offer, which are very trendy. The material is comfortable, though I expected it to be a bit thicker, still a good buy.
April 1, 2026
Unprompted review
Reply from Hazel The Label
Thank you for your feedback! 😊 We’re glad to hear you liked the trendy styles and found the material comfortable. We also appreciate your note about the fabric thickness—it helps us improve and better match expectations. ✨ We hope you enjoy your purchase and look forward to serving you again!
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