HB Computers Reviews 

⭐⭐⭐⭐⭐ **Outstanding Service at HB Computers!**

I highly recommend **HB Computers**. I purchased my Lenovo laptop from Amir a few years ago, and I’ve been extremely happy with it. The price was very reasonable, and the laptop has worked great and been very reliable.

Recently, I brought it back to HB Computers to have a larger hard drive installed. **Jesus did an excellent job**—the workmanship was top-notch, and the upgrade was completed promptly and professionally.

What really stands out about HB Computers is the level of customer service. **Amir, Karen, and Jesus** were all friendly, knowledgeable, professional, and genuinely helpful. It’s refreshing to find a local business that provides quality products, fair pricing, excellent technical work, and great customer service even years after the original purchase.

**Five stars all the way. I wouldn’t hesitate to recommend HB Computers to anyone looking for a computer, an upgrade, or reliable computer service. Thank you, Amir, Karen, and Jesus!**

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90 diagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready “tomorrow”—first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic.

Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off.

The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off.

⭐️⭐️⭐️⭐️⭐️ Great service and smooth experience

I recently bought a computer from HB Computers and I’m very happy with the experience.The staff were helpful, the process was easy, and the product I received works perfectly. Everything was delivered as promised.I appreciate their good service and would be happy to buy from them again

Good customer service, repair is handled efficiently, and no hidden charges. Highly recommend!!

had an outsanding experience with Hbcomputers impressed with the exceptional service I received from Amir and Karen thank you!